Media Services Specialist (7343U) Berkeley Law 8572 About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners.  In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

Application Review Date

The First Review Date for this job is: July 4, 2020

Departmental Overview

UC Berkeley's School of Law is one of the nation's great centers for legal education, ever exploring and pushing new intellectual boundaries while tackling urgent, real-world issues.  The law school is also known for its vibrant and engaged community of students and scholars who are committed to providing leadership and making a difference on problems of local, national and global import.  Currently ranked among the top law schools in the country, the School of Law has ambitious development goals as it looks to continue producing leaders in law, government, and society.

Involves planning, coordinating and administering programs, process, facilities and technical systems in support of teaching, learning, research, communications and administrative purposes. Includes one or more of the following areas: writing and editing, technical, instructional or command media, video and audiovisual production.  Provides counsel to campus representatives coordinating class instruction, major projects or events.  This position serves the advancement of legal training for students and research by faculty, which requires extensive use of innovative computer and audiovisual technology to communicate and educate most effectively.

Responsibilities

• Works with faculty, staff and students to display, amplify, record, edit and distribute classes, lectures, events and online and hybrid learning at the law school by providing and operating a wide variety of instructional, multimedia, audiovisual technologies, networks and computer hardware and software.
• Provides consultative advice and support to faculty and other presenters on educational and media technology such as video conferencing, live streaming and polling platforms to deliver and enhance presentations, teaching and learning.  Interviews faculty to assess requirements for instructional technology and advises on appropriate methods and technology to meet their specific instructional needs.
• Applies troubleshooting skills to address equipment, system and process issues in support of our media and classroom technical infrastructure. May develop user documentation for training and process improvements.
• Applies project management concepts in combination with AV-IT policies and procedures in determining technical support work flow. 
• Analyzes and interprets intellectual property (IP) policy and law and ensures that media meet IP requirements. 
• Develops or escalates training as needed based on consultation with users and understanding of technology, including FAQ's, knowledge-base entries, and job aids. 

Required Qualifications

• Thorough understanding of video and audio production methods and equipment with the ability to use this information to troubleshoot complex systems.
• Thorough understanding of classroom-based instructional technologies
• Experience with various web, video conferencing and live streaming technology, including  Zoom, Youtube, Facebook, Kaltura and Google Suites.
• Ability to quickly learn new tools and technologies, and adapt to a rapidly evolving field. 
• Good understanding of video production and post-production processes, including experience with video and audio recording and editing.
• Ability to assess Campus needs for AV IT technology products and design services to meet those needs.
• Strong interpersonal and communication skills in order to work with both technical and non-technical personnel at all levels in the organization.
• Thorough customer service and consultative skills to identify, communicate and implement required technology solutions.
• Broad general knowledge of computer, audio, video, and networking technology.
• Strong troubleshooting skills.

Education/Training:

• Bachelor's degree in related area and/or equivalent experience/training.
• Experience coordinating, delivering, and troubleshooting Audio-Visual and Instructional Technology services.
• Experience consulting with and advising clients on technical, multimedia, audiovisual and online presentation methods, equipment and intellectual property issues.

Preferred Qualifications

• Experience working in an academic, instructional and/or event setting.
• Experience with room AV and conferencing systems such as Crestron, AMX, QSC, Zoom.
• Experience with Final Cut Pro and/or Premiere.

Salary & Benefits

This is a non-exempt, biweekly paid position. Hourly pay range is $32.60-$33.91, commensurate with experience.

For information on the comprehensive benefits package offered by the University visit:

https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

How to Apply

Please submit your cover letter and resume as a single attachment when applying.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities.  Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities.  The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:

https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct



To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=8572&PostingSeq=1





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