Public Safety Officer (PSO)
Patrol designated areas of the University to enforce University parking regulations. Issue parking citations using license plate recognition system, electronic ticket writer or other tools provided.
Public Safety Officer (PSO)
Job Number: 84702
Public Safety Officer's (PSO) support the overall public safety mission of the Stanford Department of Public Safety by performing a variety of functions. PSOs work under the general supervision of a civilian supervisor, sergeant, designated Officer in Charge, and/or a civilian manager or lieutenant depending on the assignment. Specific duties include: patrolling designated areas of the University by foot, bicycle, motor vehicle or other DOT approved method of transportation for suspicious and/or illegal behavior, safety hazards, unlocked doors, opportunities to assist the public, etc.; providing directions and assistance to community members and visitors; enforcing violations of the University's Parking Code; providing traffic control services during emergencies and special events including: posting no-parking signs, deploying cones, flares, barricades and other traffic control equipment; providing security and logistical support for special events and emergencies including towing barricade trailers, physically moving barricades, setting up generators and other emergency response equipment, providing first aid or CPR, serving on a search and rescue team, and standing a security post in a potentially dangerous location.
The ideal candidate must be physically fit and able to adapt physically and psychologically to frequently changing needs and priorities. Strong customer service and interpersonal skills, the ability to problem solve, a high level of energy, enthusiasm and flexibility are key characteristics of the successful incumbent.
The PSO is a non-sworn, unarmed position. PSOs wear a uniform and a duty belt with limited gear. Shift work (days, swings, overnights, weekends, including Holidays) and outdoor work are required, sometimes in inclement weather. The position can require moderate to strenuous activity. Mandatory overtime is also required from time-to-time.
Conduct periodic parking utilization surveys at the request of Parking and Transportation Services (P&TS).
Assist with enforcement concerns in the Pedestrian Zone.
Safety and Security
Patrol designated areas of the campus looking for suspicious and/or illegal behavior, safety hazards, unlocked doors, opportunities to assist the public, etc., document concerns and notify the appropriate university departments of issues that should be addressed.
Respond to door alarms in the student housing and academic areas of campus.
Provide information, directions and assistance to community members.
Prepare and post parking space reservation signs and other event/parking/traffic control signs for special events and details on campus. Remove signs after the event has concluded.
Deploy barricades, cones and other traffic control equipment per directions as part of event setup. Remove barricades and other safety equipment after the event.
Drive various size trucks to transport equipment, including towing barricade trailers.
Provide safety, security, traffic control and other services during events.
Problem-solve to provide the best experience for attendees of events while also ensuring public safety.
Additional Duties and Responsibilities
Provide logistical support during emergencies and critical incidents.
Work all major events.
Open and/or close the Field Sites.
Provide building security as needed on campus.
Implement the Incident Command System during a major incident.
Maintain and oversee the Bike Abatement program.
Provide AlertSU staffing on a rotational basis on a shift which may be different than the regularly assigned shift. Monitor a police radio during an assigned AlertSU shift and be alert to incidents which would require the issuance of a “Timely Warning” or “Immediate Notification.” Draft alert notices and determine, based upon the circumstances, if Command level approval is required before sending the message using the university's AlertSU system.
In the case of an emergency or special event, a PSO may be required to work outside their scheduled shift with little advanced notice.
Other duties as assigned. Minimum Knowledge Skills and Abilities
Exceptional customer service skills. Ability to interact well with the public and maintain a positive, professional attitude even under trying circumstances.
Effective oral / written communication skills including the ability to interact with a diverse group of people.
Flexibility and calmness in dealing with the public.
Ability to assimilate and understand information in a manner consistent with the essential job functions and translate information accurately and effectively to others. Ability to follow verbal and written directions.
Ability to use sound judgment and independence in determining priorities and handling situations.
Knowledge of and/or ability to learn and apply a variety of University and departmental policies.
Ability to keep sensitive information strictly confidential at all times.
Ability to use and/or learn to use two-way radio for communication even during stressful conditions.
Familiarity and/or ability to learn the Stanford Campus.
Ability to work independently as well as part of a team.
Computer skills in basic applications (e.g., Word, Excel, WordPerfect).
Ability to pass and maintain certification in First Aid/CPR training.
Desire to learn, accept and promote the Department's Core Values.
Possess and maintain a valid CA driver license.
Be 18 years of age or older.
High School diploma or GED.
Frequently stand/walk, sit, perform desk-based computer tasks, grasp lightly/fine manipulation, operate foot and/or hand controls.
Occasionally use a telephone/radio, write by hand.
Rarely kneel/crawl, climb (ladders, scaffolds, other), reach/work above shoulders, grasp forcefully, use a telephone, sort/file paperwork or parts, scrub/sweep/mop, lift/carry/push/pull objects that weigh <40 pounds to a height of 18-24 inches repeatedly.
Vision no more than 20/100 correctable to 20/30 in each eye with normal color vision.
Normal hearing abilities in each ear.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.
Shift work (days, swings, overnights, weekend, holidays) is required.
Required 24-hour response availability seven days/week for emergency situations.
May be exposed to active laboratories, outdoor work and inclement weather conditions.
Will work mandatory overtime.
When conducting university business, must comply with the California Vehicle Code and Stanford University driving requirements.
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable department and University policies and procedures, including but not limited to the personnel policies and other policies found in the university's Administrative Guide and the Department of Public Safety General Orders.
Applicant must pass a complete background investigation including a search of local, state, and national files for criminal history.
Must be able and willing to respond to and work large-scale special events as well as unplanned critical incidents, sometimes with little advance notice.
All personnel working for the department are responsible for providing public safety services to the community. Personnel will be trained to perform duties outside their normal day-to-day responsibilities, such as dispatching and/or emergency call taking and/or special events logistics support, so they are able to provide support during emergencies and special events. Training includes familiarity with the Incident Command System.
PSOs may be selected to be trained to respond in the event of a chemical, nuclear and or biological threat. This response requires wearing Class B personal protective equipment including a full suit, mask or respirator and gloves over the regular duty uniform. When trained and equipped, the worker must be able to pass a fitness and lung capacity test on an annual basis.
Must be able to take and pass a thorough medical examination.
PSOs must successfully complete the Field Training Program; PSOs that do not successfully complete the Field Training Program are subject to termination.
Must successfully complete Forklift driving and familiarity training.
Must be able to participate and successfully complete the Oleoresin Capsicum (OC) spray testing. This requires the PSO recruit to submit to being sprayed with OC (pepper spray).
Selection Process (specific order of the process is subject to change)
Detailed personal History Questionnaire (PHQ)
Interview with Department and University personnel
Extensive background investigation
Personal Interview with the Director of Public Safety
*The Stanford Department of Public Safety does not pay the candidate for travel expenses associated with testing/interviewing, unless otherwise indicated by the department at the time of call for interview.
“Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.”
Location: Department of Public Safety, Stanford, California, United States
To be considered for this position please visit our web site and apply on line at the following link: stanfordcareers.stanford.edu
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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