Promise Program Coach - Transition Specialist

Milwaukee, Wisconsin
Aug 31, 2020
Administrative Jobs
Student Affairs, Academic Advising
Institution Type
Four-Year Institution

Position Summary:


Mount Mary University's Promise Program is a federally funded TRIO Student Support Services program that provides academic, career and financial support to 140 first-generation and limited-income college students each year. The program supports students to remain in good academic standing, persist in college, and graduate with a bachelor's degree.

This is a part-time role, working 25 hours per week.


Primary Responsibilities:  

  • Provide individual consultation, assessment, advising, intervention, advocacy, problem solving, and referral for students regarding their academic, career, personal, and financial circumstances at the University
  • Assess students' academic, career, personal, and financial needs; interpret results of formal and informal needs assessments; design services in consultation with the student to meet student needs
  • Provide consultation regarding post-graduate education search tools and strategies, including researching institutions, application requirements, personal statements, interviewing, and networking
  • Coordinate and attend graduate school visits with program participants
  • Create and facilitate workshops and presentations on career-related topics
  • Assess each graduating student's transitional needs at least six weeks prior to graduation: employability skills, housing, transportation, child care, work clothing, tools, food and budgeting
  • Assist graduates in identifying and obtaining support services within the communities where they work and live
  • Assist students with obtaining undergraduate research opportunities in preparation for graduate work
  • Maintain student data and records in a manner that ensures confidentiality and continual audit-readiness in terms of organization, completeness, accuracy, and full and appropriate documentation; maintain participant information, including case notes and contact hours, in the database in a complete, timely, and accurate manner and within established deadlines; interpret graduation requirements as outlined in the Undergraduate Bulletin
  • Collaborate with faculty, staff, and other members of the Mount Mary community to promote student college success
  • Participate in staff meetings, professional development offerings, and Mount Mary University community-building activities and events
  • Coordinate and collaborate with Promise students in maintaining content ideas, writing, and design of the Promise Scholar Scoop Newsletter.
  • Perform other duties as assigned


Skills and Experience:

  • Master's preferred; Bachelor's degree required, with preference given to candidates with degrees in human resources, workforce development, education, psychology, sociology, social work, or counseling
  • Professional work experience in higher education related to advising college students in preparation for graduation and seeking entry into the workforce or advanced degrees
  • Established network with area businesses and organizations that could lead to student internships, employment, or job shadowing and informational interview opportunities
  • Relevant professional experience working in a TRIO federal program or similar programs that serve first generation, limited-income, and/or disabled college students
  • Familiarity with the challenges first-generation, limited-income students encounter, especially as it relates to career decision-making or advanced degree planning
  • Strong oral, written, and interpersonal communication skills, including the ability to work with diverse groups, facilitate group process, and foster collaborative decision making
  • Understanding of retention issues in higher education



  • To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform primary functions.


Physical Demands:

  • May be required to lift up to 20 lbs.
  • Must reach, bend, stoop, lift
  • Must sit, walk, or stand
  • Some repetitive motion may be required


Working Conditions:  

  • Can regularly be scheduled for up to 25 hours a week
  • Varying workflow; sometimes stressful with high workload times of the year
  • Complete work required within a limited space
  • Complete work required within a limited time


Mount Mary University encourages applications from all qualified candidates and is vitally committed to all aspects of diversity, equity and inclusion. We welcome and encourage applications from qualified candidates and all will receive consideration for employment regardless of race, color, religion, sex, national origin, age, ethnicity, pregnancy, disability, genetic information or any other groups protected by law.  Mount Mary seeks to hire and retain personnel who will make a positive contribution to its mission, vision and values.


For more information about diversity, equity and inclusion at Mount Mary please visit

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.