SAES Technician (Small Animal Emergency Service)

Job description

Posting Details

Posting NumberPG190700SPInternal RecruitmentNoWorking TitleSAES Technician (Small Animal Emergency Service)Anticipated Hiring Range$37,000 - $42,000Work ScheduleTBD - 1st, 2nd & 3rd shifts as well as weekends shifts and holiday work.Job LocationRaleigh, NCDepartmentCVM Teaching HospitalAbout the Department

The NC State Veterinary Hospital (VH), established in 1983, is one of the highest rated veterinary academic medical centers in the country, serving communities throughout North Carolina as well as many other states. The hospital staffs over twenty clinical services with board certified specialists that are nationally and even internationally renowned, ensuring the VH is on the cutting edge of veterinary medicine. Patients benefit from the combined expertise of multiple specialists utilizing a team approach to patient health care. Each year, nearly 25,000 patients are treated in the VH. The VH provides compassionate care, state of the art specialty health care, expert clinical instruction for 4th year veterinary students from College of Veterinary Medicine, and ongoing investigation of innovative techniques and procedures to further advance the field of veterinary medicine.

The college is committed to practicing inclusivity, making community a priority and promoting innovation. We embrace effective leadership and we champion personal and professional growth.

Essential Job Duties

The Small Animal Emergency Service (SAES) Technician provides technical assistance to the Small Animal Emergency Service in the Randall B. Terry Companion Animal Medical Center (TC). The SAES Technician will act as the patient care and service coordination technician for the department, providing unique internal and external customer service, technical assistance, data collection, and patient care. The position interacts with both private owners, as well as referring veterinarians (rDVM) through e-mail and phone communications. The SAES Technician is the primary point of contact for client check in, patient admitting, updates, scheduling, and questions. The position interacts with internal services and their respective staff, clinicians, and students.

  • This position provides patient admitting into the unit for hospitalization and communicates with students, staff, and clinicians to receive the most up to date information regarding presenting problem, diagnostics being performed as well as projected plan of care for the animal. The SAES Technician provides all initial triage care for patients during emergency situations, including history from owner, physical exam, information gathering and relaying to clinician. This individual performs various technical procedures including: post-operative support and monitoring, intravenous catheter placement for both short and long term vein access, venipuncture, IV injections, wound management, drug administration (IV, Oral, Subcutaneous), bandage care, blood transfusion administration, emergency intervention, ECG monitoring, abdominal ultrasound, routine and emergency radiographs, anesthesia, and surgical support and various other routine diagnostic testing.
  • The SAES Technician performs diagnostic blood and urine testing, SNAP tests, drug screening tests, venous blood gases in the in-house laboratory. This role also provides surgical assistance for OR cases as well as minor surgical procedures, in preparing patients, scrubbing, shaving, acting as surgical nurse, and operating specific surgical and anesthetic equipment. This position manages all internal billing for individual patients being housed in SAES and the associated charges with hospitalization, technical procedures, surgical procedures, anesthetic procedures, radiographic procedures and treatments performed.
  • The individual in this role provides excellent patient care by applying full knowledge of anatomy, physiology, disease processes, pharmacology, specialized equipment usage, and specialized drug administration. They complete specialized treatments in an accurately and timely fashion. The SAES Technician works proactively to keep patients clean and comfortable. This position prepares and assists with complex procedures including chest tap, ECG monitoring and interpretation, emergency CPCR, venous and arterial cut down, auto transfusion, chest tube placement, nasal oxygen tube placement, and various other routine and emergency diagnostic testing and procedures.
  • The SAES Technician is responsible for supervising, coaching, teaching, orienting and evaluating all senior veterinary students as well as post-doctoral interns and residents regarding excellent patient care and technical procedures. Records a variety of data relating to patient care and treatments, and service related communications. Provides quick and accurate information regarding each patient, acting as the liaison between service and other departmental technicians. Is proficient in entering data into electronic medical record. Maintains a clean working environment to ensure Infectious Disease standards are followed and infection is not spread. Handles all medical/biological and infectious waste appropriately. Follows all radiation safety, OSHA, and Environmental Health and Safety standards. Keeps all necessary equipment in clean and working order and has all necessary and appropriate stocked supplies available for procedures and daily patient husbandry.
Other Responsibilities

Other duties as assigned.

Minimum Experience/Education

Completion of an accredited training program in the area of assignment; or equivalent combination of training and experience.

Some positions may require additional Training, Certifications, or Licensure.

Other Required Qualifications
  • Previous experience in an Emergency or Critical Care setting.
  • Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors.
  • Ability to communicate professionally and effectively at all times and maintain professionalism in emotionally charged/challenging situations.
  • Ability to provide high-quality customer service.
  • Ability to lift up to 50 pounds, with out without reasonable accommodation.
  • Ability to work beyond scheduled work hours when needed.
  • Ability to work effectively as a member of a team and be an active participant in problem-solving and team advancement.
  • Ability to work effectively with computers and electronics.
  • Ability to work independently and practice good judgment to ensure high-quality care for all patients and request assistance when needed.
  • Desire to teach 4th-year veterinary students.
Preferred Qualifications

Completion of an accredited training program in the area of assignment; or equivalent combination of training and experience.
At least 3 years of previous veterinary technician experience, preferably in an emergency and critical care setting.

Licensed/Registered/Certified by any state Graduation from an AVMA fully accredited two- or four-year Veterinary Technician program.

Required License or Certification


Valid NC Driver's License requiredNoCommercial Driver's License Required?NoJob Open Date08/28/2020Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)09/04/2020Notice to ApplicantsSpecial Instructions

In addition to your application please submit a cover letter, resume, and the contact information for at least three professional references.

Please make sure that the work history listed on your application is identical to the work history listed on your resume.

Position Number00104935Position TypeSHRAPosition Classification Band TitleMedical Support TechnicianPosition Classification Band LevelAdvancedPosition Classification Salary Range$31,200 - $61,687Salary Grade Equivalency68Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week)1.0Appointment12 Month RecurringMandatory Designation - Adverse WeatherMandatory - Adverse WeatherMandatory Designation - Emergency EventsMandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal EmergenciesTime Limited PositionNoTime-Limited Appointment Length (if applicable)Is this position partially or fully funded on ARRA stimulus monies?NoDepartment Id192001 - CVM Teaching HospitalAA/EOE

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn of this opportunity?
    • NCSU Website
    • Job Alert (automated email from our system)
    • NCSU Executive Search Services
    • Other Online Job Board
    • Carolina Job Finder / Employment Guide
    • Job / Career Fair
    • The Chronicle of Higher Education
    • Professional Journal
    • Print Advertisement (Newspaper / Periodical)
    • Radio / Television Advertisement
    • Professional Organization
    • Higher Education Recruitment Consortium (HERC)
    • Direct Contact from NCSU HR Representative / Recruiter
    • NCSU Employee Referral
    • Social Media (LinkedIn, Twitter, Facebook, Other)
    • Other
  2. If you learned about this vacancy from "other source" or "other website", please provide the source.

    (Open Ended Question)

  3. * Have you completed an accredited Training Program in the area of assignment; OR do you have an equivalent combination of training and experience?
    • Completed an accredited Training Program in the area of assignment
    • Equivalent combination of training and experience
    • None of the above
  4. * Do you have experience working with small animals?
    • Yes
    • No
  5. * Do you have previous experience in a emergency/critical care environment?
    • Yes
    • No
  6. * Are you currently registered/certified/licensed as a veterinary technician in any state?
    • Yes
    • No
  7. * Are you able to lift up to 30 pounds frequently and up to 60 pounds occasionally, with or without a reasonable accommodation?
    • Yes
    • No
Application Materials RequiredRequired Documents
  1. Resume
  2. Cover Letter
  3. Contact Information for References
Optional Documents




    Diversity Profile: University



    View more

    Learn more on Inside Higher Ed's College Page for University

    Arrow pointing right
    Job No:
    Posted: 8/29/2020
    Application Due: 10/28/2020
    Work Type: