Posting DetailsPosition TypeNon ClassifiedJob TitleWebsite CoordinatorClassification TitleProject Program AdministratorCampus LocationASU BeebeJob Description
The Website Coordinator works with departments and teams to design, develop, and produce content for ASU-Beebe’s website, mobile application, and portals (75%). This position engages Student, Faculty and Staff ITS support in the VTSC (25%).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Provides oversight to content management system for website
2. Develops forms, templates, code for forms, and emails for website
3. Monitors website and assists users with implementing search engine optimization
4. Collaborates with Marketing and Public Relations within Institutional Advancement in implementing design, layout, navigation, and functionality changes for end user usability and access improvement
5. Tests and evaluates updated content to identify and resolve content or functionality errors
6.Utilizes best practices to design and write all forms of end-user documentation including user guides, online help, training materials, quick-reference guides, etc.
7. Administers/customizes college portals
8. Manages Incident, Request, Problem, Change and Project tasks using the ServiceDesk ITSM platform
9.Fulfills standard service requests within specified service level agreement targets
10.Provides personal computer support, technical help, and/or basic software support, data analysis, project coordination, installation, and helpdesk assistance
11.Manages the website employee directory
12.Monitors the technical health of the website daily, including but not limited to:
a)Ensure pages are updated and keywords are utilized
b)Check insight reports daily for search engine optimization and accessibility
c)Troubleshoot for errors such as broken links, coding, spelling, headings, images, videos, etc.
d)Monitor website traffic (i.e. how much traffic the website receives, which pages are viewed, and how long individual pages are viewed)
13.Performs any other related duties as required or assigned
NOTE: If you are a veteran, disabled veteran, or spouse of a deceased veteran and would like Veteran’s Preference, we will need to see proof of status in order to grant that. Please see Veteran’s Preference section of the application for specific proof.Required Qualifications
•Minimum of a bachelor’s degree in communications, computer science, or related field
•Working knowledge of web structure, user experience, accessibility standards, industry trends and best practices
•Experience developing information architecture, site maps, and navigation
•Content management system skills (prefer enterprise systems such as Sitecore)
•Deep understanding of metadata and search engine optimization
•Strong analytical skills and use of analytic tools such as Google Analytics, heat mapping, etc.
•Project management experience, organizational skills and aptitude for managing time, meeting deadlines, upwardly managing approvals and handling multiple projects simultaneously
•Solid conceptual thinking with competency in solving problems and clearly explaining rationale and recommendations
•Ability to work in a fast-paced, agile environment with a diverse range of people and experience
•Experience in higher education
•Three years’ experience creating strategy and managing content for large-scale, high-traffic websites
•Proficiency with AP Style
•Basic graphic design skills or understanding of the role of design in the web user experience and an eye for good design
•Familiarity with schema markup
•Basic UX skills
•Web programming/coding skills
This position will be subject to a pre-employment criminal, sex-offender registry background check. In cases where pre-determined, an additional financial/credit history/ background check may be required as well. Convictions that have been sealed or legally eradicated and misdemeanor convictions for which probation was completed and the case was dismissed, will be excluded. Disclosure does not constitute an automatic bar to employment. Factors such as dates of the offense, seriousness and nature of the violation, rehabilitation and position applied for will be taken into account.Background Check RequirementsBothASU Beebe EEO Statement
Arkansas State University-Beebe shall provide equal opportunity for employment to all persons regardless of race, color, religion, sex, national origin, disability, age, or veteran status, and shall strive to achieve full and equal employment opportunity throughout our campuses for faculty and staff. Our goal is to foster a workplace community where individuals are valued for their diverse backgrounds and differences.Posting NumberNC0942014Open Date07/29/2020Close DateOpen Until FilledYesSpecial Instructions to Applicants
NOTE: If you are a veteran, disabled veteran, or spouse of a deceased veteran and would like Veteran’s Preference, we will need to see proof of status in order to grant that. Please see Veteran’s Preference section of the application for specific proof.Supplemental Questions
Required fields are indicated with an asterisk (*).
- * What is the highest level of education attained?
- High School Diploma
- Associates Degree
- Bachelors Degree
- Masters Degree
- Cover Letter
- Unofficial Transcripts
- Proof of Veteran's Preference