Family Advocate Coordinator-School of Social Work (135188)

Job description


Family Advocate Coordinator

School of Social Work

University of Illinois at Urbana-Champaign

Located in Champaign, Illinois

University of Illinois Urbana-Champaign is seeking dynamic professionals to join a partnership between public university social work programs and the Illinois Department of Healthcare and Family Services (HFS).

Coordinates the efforts of Family Advocate Specialists statewide, works with the Clinical Director to ensure competent and ethical delivery in all work products and messaging, trains and coaches Family Advocate Specialist, and trains and coaches statewide as needed, monitors training/coaching delivery and provides on-going feedback to improve messaging and delivery. The Family Advocate Coordinator also works to expand the reach and influence of family voice and choice through serving on advisory committees and developing relationships with other organizations.

The University of Illinois is an Equal Opportunity, Affirmative Action employer that recruits and hires qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status. For more information, visit

Major Duties and Responsibilities:

  • Trains and coaches Family Advocate Specialists Team:
  • Hires, onboards and supervises the daily activity of Family Advocate Specialist statewide via in-person and web-based training and supervision in conjunction with Clinical Director.
  • Facilitates standardized team activity to ensure consistency of training content across the state.
  • Serves as primary Subject Matter Expert and works in conjunction with Clinical Director and SOC Coordinator to ensure Medicaid enrolled providers, Integrated Health Home leadership, and staff have access to technical support and coaching to implement family peer support services.
  • Consults with Clinical Director to ensure standardization of messaging to successfully implement family peer support services.
  • Works with Clinical Director and Training Operations Director in order to ensure appropriate live and webinar training coverage for all provider trainings on a monthly basis.
  • Facilitates Training of Trainers when new curriculum is launched.
  • Consults with Clinical Director, Office of Medicaid Innovation and Healthcare and Family Services, and National Experts to ensure standardization of messaging to successfully implement Wraparound and other Systems of Care initiatives in Illinois.
  • Develops and implements staff development plans as necessary and identifies workforce development needs including recruitment and development of the Family Advocate Specialist role.
  • Through direct observation provides guidance and support to the Family Advocate Specialist by promoting competent and ethical delivery of family peer support practices.
  • Provides intensive coaching to Family Advocate Specialist
  • Creates a cooperative and compassionate workplace, fostering appropriate self-care, and identifying steps to reduce job-related stress.
  • Trains and coaches Providers on Systems of Care and Family Peer Supporters for Integrated Health Home staff and leadership:
  • Effectively and strategically shares personal stories around systems navigation. (required)
  • Provides training in order to model facilitation of content for new specialists as well as to introduce new training curriculum to providers.
  • Provides direct field support and coaching to providers as necessary in order to meet provider needs and demand.
  • Participate in state and local planning and advisory groups related to children’s mental health.
    • Monitors training and coaching delivery including providing feedback and with integration of data in conjunction with the Clinical Director and the Training Operations Director.
    • Other duties as assigned:
    • Some analysis of training effectiveness may be required.
    • Travel may be necessary several days per week in order to effectuate training and coaching.

    Required Qualifications:

    Bachelor’s degree in mental health or related field. Parent or primary caregiver involved in the day-to-day care of a child or adolescent with emotional/behavioral health challenges. Experience successfully navigating child-serving systems for child(ren) with emotional and/or behavioral challenges.

    Preferred Qualifications:

    Supervisory experience

    Knowledge Requirements:

    Knowledge and experience with advocacy and strength-based interventions. Understand the core competencies of peer workers. Knowledge and understanding of recovery-oriented practices. Knowledge and understanding of Systems of Care values and principles. Proficiency in Microsoft Office. Excellent oral and written communication skills. Strong interpersonal skills. Highly organized, able to work independently.

    This is a full-time (100%), twelve month academic professional position. The position is grant-funded and renewal is contingent upon availability of funds. Salary is competitive and commensurate with qualifications. The proposed start date is as soon as possible after the closing date.

    To ensure full consideration, complete applications must be submitted by September 18, 2020. Please create your candidate profile at and upload a cover letter, resume, and the name, address, and phone numbers of three professional references. Interviews may be conducted before the closing date; however, no hiring decision will be made until after the search has closed.

    For further information about this specific position, contact [email protected]. You may also visit for additional information. For questions about the application process, please contact 217-333-2137.

    The University of Illinois conducts criminal background checks on all job candidates upon acceptance of contingent offer. As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility.

    College Name or Administrative Unit:School of Social Work Category:5-Education and Student Services Title:Family Advocate Coordinator-School of Social Work (135188) Open Date:08/25/2020 Close Date:09/18/2020 Organization Name:School of Social Work




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    Job No:
    Posted: 8/27/2020
    Application Due: 9/18/2020
    Work Type: