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CLINICAL TECHNICIAN II (4:00am-2:30pm, Every Weekend)

Employer
Duke University
Location
DUH PHLEBOTOMY

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Job Details

General Description

Perform a variety of multi-skilled support functions including specimen collection, receipt and preparation of specimens for analysis, lead support tech; assist with workflow coordination in area; teach and perform routine clerical and technical processes required for the smooth operation of the laboratory unit; responsible for the delivery of supplies to correct location; serve as a liaison to internal and external customers.

Job Duties

  • Perform a variety of routine and specialized procedures.
  • Prepare and initiate special tests and procedures including, but not limited to, cytogenetics, general laboratory, Point-of-Care Testing, urinalysis without microscope, phlebotomy, cyto preparatory, and specimen management.
  • Assist with coordination of technical activities pertaining to the needs of the operational department, such as, Phlebotomy, Cytology, and Specimen Management.
  • Communicate in a professional and courteous manner with patients, family and other medical personnel as necessary for problem recognition and initiation of the resolution and, if necessary, escalation to the next level. Obtain information for laboratory records, explain procedures, allay fears and elicit cooperation.
  • Perform a variety of routine and specialized specimen preparation procedures including, but not limited to, general laboratory specimen preparation, cytology specimen preparation, cytogentics specimen preparation.
  • Perform various quality control, safety, and infection control procedures to maintain compliance with internal and external regulations.
  • Receive and process specimens as required by respective laboratory area procedures and protocols.
  • Participate in the distribution of specimens, supplies and reports to the appropriate laboratory staff; perform messenger/courier activities as required.
  • Maintain inventory of supplies; reorder as required; stock supplies on carts and hand trays; wash glassware.
  • Utilize various hospital information systems and software.
  • Assist in training new personnel; provide technical assistance to new employees, students as assigned.
  • Make work assignments for Phlebotomy team members, review work of other employees, assist in training new personnel.
  • Maintain specimens and/or slides. Prepare reagents, dyes, etc. used in the processing of specimens.
  • Perform routine maintenance as required by laboratory procedures.
  • Participate in the development of new procedures, techniques and equipment.
  • Participate in rewriting and maintaining lab procedures.
  • Assist with word processing, miscellaneous office tasks and maintaining office records.
  • Lead Support Techs.
  • Assist with workflow coordination in respective area.
  • Perform other related duties incidental to the work described herein.
  • Knowledge Skills and Abilities

  • Basic and advanced phlebotomy and specimen processing skills
  • Knowledge of medical terms preferred.
  • Basic computer skills.
  • Effective communication skills.
  • Effective professional communication skills to interact with patients/ customers.
  • Basic supervisory skills in technical assistance to assist other clinical techs, scheduling, workloads, development of lab procedures.
  • Minimum Qualifications

    EducationHigh School diploma or GED. For assignment to phlebotomy, completion of a structured phlebotomy training course and clinical rotation recommended.

    ExperienceAlternatively, an equivalent combination of relevant education and/or experience. Must have at least 2 years experience as a Clin Tech I or Certification as a Phlebotomist plus achieve required competency level for specified job responsibilities.

    Degrees, Licensures, Certifications

    For assignment to Phlebotomy Services, certification as a Phlebotomist by a nationally recognized board/agency* is required; certification of Basic Life Support preferred. Pediatric Phlebotomy requires Pediatric Phlebotomy Certification. National Healthcare Association (NHA) --Clinical Laboratory Phlebotomy Examination (CLPlb), American Society of Clinical Pathologists-- Phlebotomy Technician Examination [PBT(ASCP)], International Academy of Phlebotomy Sciences (IAPS), National Phlebotomy Association (NPA), American Society of Phlebotomy Technicians (ASPT).

    Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

    Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

    Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

    Organization

    Read our Diversity Profile History

    Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

    As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

    Duke maintains a historic affiliation with the United Methodist Church.

    Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

    Mission Statement

    Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

    “To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

     “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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