Requisition
202000170S

Title
System Administrator III - Endpoint Management

FLSA status
Exempt

Hiring Salary
$4,352 – $6,246 per month

Occupational Category
Professional

Department
Infrastructure and Support

Open Until Filled
Yes

Educational and Experience Requirement
Bachelor’s degree with a major in computer science or related field from an accredited institution with three years relevant experience. A currently valid Microsoft Certified Solutions Associate certificate or higher, or a Red Hat Certified Engineer certificate or higher could be substituted for one year of experience. Proficiency in Windows, Red Hat Linux, and Mac Operating Systems, and in one or more endpoint and configuration management platforms, such as Red Hat Satellite, Puppet, Ansible, System Center Configuration Manager (SCCM), or Jamf is preferred. A combination of education, experience, certifications, and training that would produce the required knowledge and abilities could be considered.

Nature & Purpose of Position
Oversees and maintains the upkeep, configuration, and reliable operation of Sam Houston State University Information Technology systems. Acquisitions, installs, and upgrades highly advanced computer components and software.

Primary Responsibilities
Automates, tests, deploys, troubleshoots, and repairs server and workstation deployments. Acquisitions, installs and upgrades computer components and software. Provides highly advanced automation, and maintains security policies in conjunction with security office recommendations and state and federal regulations. Maintains core services to include e-mail, voicemail, printing, file sharing, authentication and access control, databases, video surveillance, disaster recovery, and storage systems. Processes service requests and tasks using the IT ticketing system. Communicates effectively and timely with team members and clients. Serves as a member of project teams to build small (1 or 2 servers) to large (up to 10 servers) systems. Maintains small to large systems. Manages federation, authentication, and access control systems. Configures automation routines using scripting and other programming languages. Administers application-level databases. Administers information technology management systems such as Satellite, System Center Operations Manager (SCOM), SCCM, Dell Open Manage Essentials (DOME), Zenoss, and backups. Performs other related duties as assigned.

Other Specifications
Must be available for after-hours on-call support. In-depth knowledge of operating systems and applications. In-depth knowledge of hardware and software configuration and troubleshooting. Very familiar with Network Load Balancers and clustering technologies. In-depth knowledge of or significant experience using technologies such as Redundant Array of Independent Drives (RAID), enterprise class server and direct-attached storage, enterprise-class storage systems such as Storage Area Network (SAN) and Network Attached Storage (NAS), as well as server virtualization. In-depth knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), Simple Mail Transfer Protocol (SMTP), and File Sharing protocols. In-depth knowledge of Structured Query Language (SQL), Simple Network Management Protocol (SNMP), Lightweight Directory Access Protocol (LDAP), Kerberos, Remote Authentication Dial In User Service (RADIUS), and Security Sockets Layer (SSL) technology. Familiar with storage network technologies such as Fibre Channel, iSCSI, and Infiniband. This is a security sensitive position and requires a Department of Public Safety (DPS) fingerprint background check and will need to adhere to the Texas Criminal Justice Information Systems (CJIS) Systems Access Policy. Some travel is required.

Full Time Part Time
Full Time

Quicklink
http://shsu.peopleadmin.com/postings/24567

EEO Statement
Sam Houston State University is an Equal Opportunity/Affirmative Action Plan Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, or gender identity. Sam Houston State University is an “at will” employer. Security sensitive positions at SHSU require background checks in accordance with Education Code 51.215.

1. Resume
2. Cover Letter

Required fields are indicated with an asterisk (*).

1. * Please describe your use of Macintosh Management tools such as Absolute Manage, JAMF Casper Suite, etc.

   (Open Ended Question)

2. * How did you learn about this position?
   • The Chronicle of Higher Education
   • Diverse Issues in Higher Education
   • HBCU Connect - Historically Black Colleges and Universities
   • HACU - Hispanic Association of Colleges & Universities
   • The Journal of Blacks in Higher Education
   • Association for Women in Science
   • TWC - Work in Texas
   • Inside Higher Ed
   • Higher Ed Jobs
   • HERC - Higher Education Recruitment Consortium
   • SHSU Website
   • SHSU Employee
   • Other
3. If your response to the question above was "Other" please indicate from what source.

   (Open Ended Question)