Director of Marketing Operations

Luther College
Decorah, Iowa
Aug 19, 2020
Institution Type
Four-Year Institution

Director of Marketing Operations

Working alongside the Creative Director and Director of Marketing and PR, and reporting directly to the Executive Director for Strategic Marketing and Communications, the Director of Marketing Operations will design, build, and manage the websites, systems, tools, and analytics platforms that enable Luther College to effectively market to a variety of different audiences, including prospective students, parents, alumni, and more. 

This role will build out the college’s marketing technology stack and oversee the day-to-day management and operations of Luther College’s automated marketing efforts focused on lead generation and nurturing. They will implement and oversee the marketing automation platform and lead management processes; the customer relationship management (CRM) platform, including the student pipeline; and integration and alignment across the website and the various platforms in our technology stack. This role will use data analysis to identify trends and recommend strategies to increase enrollment, move students through the student lifecycle, and obtain optimal yield rates. This individual will also oversee the development of the college’s website, including a CMS migration process, and guide the development team to ensure consistency of website UX/UI with lead generation efforts.

The ideal candidate has a deep understanding of marketing; is driven to improve efficiency, processes, and the customer experience; thrives on analytics; and can partner with key departments across campus to maximize engagement with our main audiences (prospective students, parents, alumni, and donors). A Bachelor’s degree and at least five years of work experience in a marketing operations role, as well as extensive experience overseeing the integration of digital marketing strategies is required.

Luther College offers an excellent benefit package including competitive health insurance premiums, short- and long-term disability, life insurance, and tuition benefits for employee, spouse and dependents.

Luther College seeks to build a culturally diverse community of faculty, staff, and students. Luther College is an equal opportunity employer. Women and persons of diverse ethnic backgrounds are especially encouraged to apply. We value the input of multiple viewpoints and perspectives to create an academic community that is rich with cultural, social, and intellectual diversity. Candidates are encouraged to identify their strengths or experiences that will contribute to this goal.

To view the complete job description and apply for this position and all current openings, please go to the employment website at