Registrar & Financial Aid – Federal Work Study (6 positions)

Job description

Posting Details

Posting NumberStu00507Site LocationSwainsboroFull or Part TimeStudentRegular or Temporary EmploymentStudentType of Student PositionFederal Work StudyNumber of MonthsFall Semester 2020Work Schedule

varies depending on class schedule

Position End Date (if temporary)Position TitleRegistrar & Financial Aid – Federal Work Study (6 positions)Position Number 10049267Job Description Summary

The Work Study student(s) will assist with greeting visitors and/or students and answering the telephone and placing outbound calls in Registrar/Financial Aid suite and the intake and processing of applications as needed.

Major Duties

• Answering and directing phone calls
• Greeting campus visitors
• Preparing mail for the department
• Filing
• Copying and faxing documents
• Assist with checking and responding to the ASK_EGSC email account.
• Special projects

Knowledge Required by the Position

•Basic computer skills are needed.
•Ability to answer emails
•Ability to provide good customer service.
•Must be able to maintain a high level of confidentiality.

Supervisory Controls

Position is supervised by full-time staff members that will review work through observation for compliance with procedures, accuracy, and the nature and propriety of the final result.

Guidelines

Guidelines include working within the policies and procedures of East Georgia State College and the Board of Regents. Student must maintain confidentiality agreement; provide adequate and accurate information or assistance.

Complexity/Scope of Work

The work consists of related clerical and customer service duties. This position is to provide customer service support for East Georgia State College. Success in this position contributes to the efficient delivery of services to EGSC customers.

Contacts

Contacts are typically with co-workers, other college personnel, students, high school guidance counselors, parents, and members of the general public.
Contacts are typically to provide services, to give or exchange information, to resolve problems, motivate or influence persons.

Physical Demands

•The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, stooping, or walking. The employee frequently lifts light and occasionally heavy objects.
•The work is typically performed in an office.

Supervisory and Management Responsibility

None

Minimum Qualifications

Student must be registered for at least 6 credit hours and must be in good academic standing. Must be eligible for federal work-study.

Preferred QualificationsAA/EEO Statement

Individuals who need reasonable accommodation in order to participate in the application process should contact the Office of Human Resources at 478-289-2035. Deaf and Hard of Hearing callers may access our campus phone numbers by utilizing your state relay service (such as the Georgia Relay Service) or by utilizing Video Remote Services. East Georgia State College is an Affirmative Action, Equal Opportunity and Tobacco-free Institution, Federal law requires ID and employment eligibility verification prior to employment. Georgia is an Open Records state. East Georgia State College (EGSC) is an associate and baccalaureate degree granting, residential, liberal arts state college of the University System of Georgia, providing its students access to both academically transferable programs of study, collaborative programs in occupation-related fields, and targeted baccalaureate level degrees. East Georgia State College is accredited by the University System of Georgia, providing its students access to academically transferable programs of study, collaborative programs in occupation-related fields, and targeted baccalaureate level degrees. East Georgia State College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award associate and baccalaureate degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of East Georgia State College.

Complete College GeorgiaOpen Date08/04/2020Close DateOpen Until FilledYesBackground CheckAdditional InformationApplicant DocumentsRequired Documents
    Optional Documents
    1. Resume
    2. Cover Letter/Letter of Interest
    Posting Supplemental Questions

    Required fields are indicated with an asterisk (*).

    1. * Do you have issues with maintaining confidentiality?

      (Open Ended Question)

    2. * Do you have Banner INB experience? If so, please describe your level of experience.

      (Open Ended Question)

    3. * Tell us about your experience working with the public

      (Open Ended Question)

     

     

     

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    Job No:
    Posted: 8/5/2020
    Application Due: 11/3/2020
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