Communications Officer, Part-Time
Salary Range: $12/hr
Position Information and Requirements:
I. Position Purpose
Under the direct supervision of the Chief of Police, performs the following operations: Responsible for directing the activities of field personnel and providing patrol units with information upon which they may act. Assists the public, students, faculty, and staff by giving directions, information, and other aid as needed. Communicates effectively and professionally and can assume command of particular situations if no other authority is available.
II. Essential Duties
Supervises Part-Time Communications Officers and regularly checks their work for both accuracy and appropriate response. Is responsible for training, ensuring that new hires in these positions are appropriately and adequately trained according to the department's policies, procedures, and standards.
Meets with the Chief of Police during regularly scheduled office hours to go over Dispatch operations and perform administrative duties as assigned.
Coordinates radio communications between officers and the Hocking College Police Department through the operation of the local component of the Law Enforcement Automated Data System (LEADS), operate two-way radio and other teletype communication equipment and receives, transmits and responds to inquiries and requests (e.g., weather conditions, traffic violations, law enforcement, fire and EMS assistance) from the general public, in-person and/or by telephone.
Will be required to learn, be proficient with, and keep up to date on police systems to include:
Law Enforcement Automated Data System (LEADS)
National Crime Information Center (NCIC)
Computerized Criminal History (CCH) database for criminal record and background checks
Law Enforcement Officer Toolkit (LEOT)
Ohio Law Enforcement Gateway (OHLEG)
NIXLE alert system
Simplex alarm monitoring
Public Safety Databases
May be required to perform a pat-down or search of detainees at the direction of the Officer In Charge
III. Major Worker Characteristics
Knowledge of rules and guidelines pertaining to Law Enforcement Automated Data Systems operations*; federal communications commission rules and regulations*; Ohio Revised Code applicable to operations carried out by the department, office practices, policies and procedures; safety practices; public relations; human relations; interviewing people for relevant information
Skill in operation of LEADS computer system*, operation of teletype communication and two-way radio equipment; operation of office equipment (e.g. personal computer, photocopier, facsimile, multi-line telephone, calculator); typing; word processing.
Ability to calculate fractions, percentages, and decimals; carry out, explain, interpret, coordinate and enforce existing intra-unit policies and procedures, deal with problems involving few variables within the familiar context
Work alone on most projects, with little or no supervision
Apply principles to solve practical, everyday problems
Handle sensitive telephone, radio, and terminal inquiries
Handle emergency situations with officers and staff
Recognize unusual or threatening conditions and take appropriate action
Maintain accurate records
Gather, collate and classify information about data, people or items
Trusted with Law Enforcement confidential case files, student information that is confidential under (FERPA) and police records which may be confidential and sensitive. Receives, records, and processes confidential information about criminal activity and personnel issues, which may be time-sensitive, in accordance with established protocols.
(*) Developed after employment
IV. Working Conditions
Primary conditions will be in office and sedentary, though conditions could vary to include walking and being outside to perform duties
Occasional exposure to criminals or other dangerous persons as well as victims
May be required to lift and move equipment or materials weighing up to 25 lbs.
V. Qualifications – Education, Experience, and Skills
High School diploma or equivalent
Police dispatch or secretarial experience, or training in law enforcement procedures preferred
Ability to act in confidence regarding information learned on the job
Ability to maintain continuity of department operations
Experience with law enforcement computer software preferred
Basic math skills
Superior communications, customer service, and public relations skills; in person, on the telephone, and via written communications
Typing and word processing skills
Microsoft office software experience
Organizational skills and ability to maintain a clean, functional workspace
Ability to lift and move equipment or materials up to 25 lbs.
How to Apply:
Interested applicants may send a cover letter and resume to the Office of Human Resources through the webform at https://www.hocking.edu/careers.
This position will remain open until filled. Hocking College is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, sexual orientation, genetic information, religion, age, disability or military status in employment or the provision of services.
When contacted for an interview, an applicant who requires special accommodations due to a disability should notify the office at that time so proper arrangements can be made for the interview.
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