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Technology Help Desk Support Secretary

Job description

Butler County Community College (BC3) is currently accepting applications for the position of Technology Help Desk Support Secretary. This is a regular part-time position that will begin immediately. Evening and weekend hours required. Hours may vary based on need.

BC3 is nestled in the rolling hills of Western Pennsylvania and only 45 minutes from the cultural life of Pittsburgh. BC3 is a vibrant comprehensive community college serving eight (8) counties with six (6) locations and nearly 4,000 credit students. Built on the former Oak Hills Golf Course and a farm, BC3 has a beautiful main campus on 329 wooded acres with a central Oak Grove. BC3 employs approximately 1,250 full- and part-time employees. BC3 has 55 career and transfer programs, with unique programs such as Measurement Science/Metrology, Massage Therapy, Robotics, Electronics, Nanofabrication Technology, Park and Recreation Management, and Criminology. BC3 offers over 100 courses in online and distance education. In addition to degree programs, BC3 has a public safety training facility at its main campus that serves 15,000 students annually for business training, industrial safety training, and public safety – fire, EMS, Hazmat, and police training. The impact of BC3 as an economic engine bolsters the regional economy and continues to contribute substantially to the regional workforce. With a focus on student success, faculty, and staff describe BC3 as a special place with a caring and collegial atmosphere that is unusual in today’s higher education landscape. For the fifth time since 2015, BC3 was named the #1 community college in Pennsylvania by Schools.com and BestColleges.com. To learn more about BC3, please visit www.bc3.edu.

Reporting to the Dean of Educational Technology, the Technology Help Desk Support Secretary is responsible to assist with the daily operations of the BC3 Technology Help Desk. The primary focus of this position is to provide technology support for faculty and students in online instruction, web-based instructional tools and classroom technology. Associate degree from an accredited institution in a technology-related field preferred. A combination of experience and graduation from high school or equivalent is required. Knowledge of computer systems, email, the Internet, productivity software, mobile technologies, web- and video-conferencing systems, and recent customer service or technical support experience preferred.

Review of applications will begin immediately. Interested candidates should complete the employment application, and submit along with a letter of application, current resume, copy of college/university transcript(s), and names, addresses, and telephone numbers of three professional references. Incomplete application packets and/or any materials regarding this position that is received after the application deadline or closing of the search will not be considered. Any materials submitted will be the property of the College. A separate application must be completed for each position for which you are applying. Applicants currently employed by Butler County Community College must authorize in writing that all college/university transcript(s) on file in his/her personnel file located in the Human Resources Office may be copied and attached to his/her application packet by the application deadline. Requests to copy transcripts received after the deadline will be denied. If you have any questions, please contact the Human Resources Office for more information.

Send to: Ms. Christina M. Fleeger
Executive Director of Human Resources/
Equal Opportunity Compliance Officer
Butler County Community College
107 College Drive
Butler, PA 16002
Butler County Community College is an equal opportunity, affirmative action employer.




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Job No: This is a regular part-time position.
Posted: 7/27/2020
Application Due: 9/25/2020
Work Type: