Job Title: Business Analyst, Intermediate
Location: Education Technology Consortm
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 604991
Workplace Culture

NAU is a community devoted to student success and sustained by an unshakable commitment to our shared mission, vision, and values. We—faculty, staff, and administrators—thrive by combining our efforts and working side by side to further NAU’s culture of excellence.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Furlough/Pay Reduction Program

Northern Arizona University has implemented a salary reduction with personal flex time program in fiscal year 2021, as a result of COVID-19. It is possible for this position to be subject to this program. Details can be found on the HR website.

Job Description
The organization provides support for BusinessPlus (former known as IFAS), a financial system used in 10 Education Technology Consortium member school districts. The member districts who use this support never speak with the vendor; instead, all support, training, maintenance, administration, and troubleshooting is provided by the department. This position provides senior level or tier three support, handling the more difficult issues and problems related to the financial software and use of the software.

Over the next 6-12 months, the department will transition from the current financial system to a new system. This position will be key to the successful data conversion process and will be instrumental in analyzing the local business requirements of each member district to ensure the new software is setup to meet local needs.

Job Description:

• Analyze problems to find solutions that 1) preserve financial integrity for audit purposes, 2) meet generally accepted accounting practices, 3) follow USFR guidelines, and 4) solve the problem in the most efficient manner, minimizing extra work on behalf of the user and the ETC.
• Responds to customer requests of high complexity that typically require change or release management functions to be executed. Interacts with the customers in a courteous and professional manner.
• Develops overall project task list for application system analysis, estimates and resource plans for small to medium scale projects.
• Evaluate all new Federal and State reporting requirements. Coordinate with other department staff to determine how best to comply. Analyze procedures, rewriting when necessary, to ensure tasks can be completed by the end-user or ETC help desk staff efficiently and with minimal chance for error. Training documentation is prepared or revised as needed.
• Plan the testing of software releases. This includes identifying and planning for testing requirements, setting up an appropriate test bed to include the functions our supported districts use, following processes through all stages such as ensuring not only that a payroll includes correct pay amounts, but that the correct amounts are reported for taxes, retirement, employee benefits, and that the payroll is correctly encumbered and correctly posts as a voucher in the general ledger. The testing plan must include ensure that ETC specialized reporting and other functions developed internally continue to operate, or if not, notify the department supervisor so that the programming and development staff can make appropriate alterations to these functions. Testing is done by all ETC staff, including this position, but the scope is set by the analyst to ensure data and business continuity.
• Responsible for database analysis using SQL queries for maintenance, troubleshooting, and system updates on failed processes. A complete understanding of the software data structure is essential as is as a thorough understanding of fund accounting.
• This position assists users with ledger adjustments and other financial adjustments to ensure procedural accuracy as well as audit integrity.
• Work with member districts on implementing new modules. This requires analyzing local system needs, customizing the software to meet the requirements, testing both internally and with users for local acceptance, preparing procedures, and training users.
• Responsible for working with customers in the design, support and maintenance and deployment of applications as well as the information support processes.
• Diagnose and resolve complex problem management and provide guidance to other team members. Maintains knowledge management database for problem reporting and resolution. Escalates issues when necessary.
• Use HTML/C##/SQL to make minor page customizations to vendor software at customer request, and to produce ad hoc reports as needed.

NAU is currently engaged in an Organizational Growth and Effectiveness Initiative, which focuses on positioning the University for future success of its operational practices. As a result, some aspects of this position may be subject to change, such as, but not limited to: duties, titles, reporting structure, etc.

Minimum Qualifications

• Bachelor’s degree in a related field AND four years of demonstrated experience in business process work; OR
• Seven years of procedural, technical, management, or systems analysis work; OR
• Any equivalent combination of directly related experience, training and/or education.

Knowledge, Skills, & Abilities

• Knowledge of education administrative systems and related business principals such as fund accounting and generally accepted accounting principles, practices and procedures.
• Knowledge of the USFR for Arizona School Districts.
• Skill in performing detailed numerical computations.
• Demonstrated experience with financial software.
• Experience with complex data conversion and software implementations.
• Excellent skill with Excel is required, and must have the ability to write and perform SQL queries and commands.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting.

If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.

Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus and NAU-Fort Defiance as these campuses have on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities.

If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Salary

Commensurate with experience.

**The starting salary will be determined by the qualifications of the selected applicant balanced with departmental budget availability, internal salary equity considerations, and available market information.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

Benefits

This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website. Classified Staff employees are in a probationary status for their first six months at NAU.

NAU is a tobacco and smoke-free campus.

Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days. If your position includes the supervision of a benefit-eligible employee, we offer the NAU Supervisors Academy for you to complete within your first 2 years.

Application Deadline

November 3, 2020 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD - 928-523-1006 or PO Box 4083, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

EEO is the Law Poster and Supplements

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.