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Director, U-ACCESS

Employer: University of Massachusetts Boston
Location: UMass Boston

Institution Type: Four-Year Institution

Job Details
Organization

Job Details

Director, U-ACCESS

Job no: 505719
Position Type: Staff Full Time
Campus: UMass Boston
Department: Urban & Off-Campus Supprt Svcs
Pay Grade: 33
Date opened: 07 Jul 2020 Eastern Daylight Time
Applications close: 20 Jul 2020 Eastern Daylight Time

General Summary:

The Director of the Office for Urban and Off Campus Support Services (U-ACCESS) will directly supervise the activities of the entire U-ACCESS office in support of its mission to aid UMass Boston students in meeting their basic needs so they can achieve academic success. The Director will also lead U-ACCESS in providing leadership development and inspiring student agency in mitigating systemic poverty. The Director will supervise the U-ACCESS program coordinator, who will coordinate food pantry operations and center programming, the Social Services Coordinator, who will coordinate the case management functions of the office. The Director will also steward the relationship with Campus Compact of Southern New England and supervise the CNCS VISTA in exploring ways of expanding the capacity of the center in pursuit of its mission. In these functions, the Director will be expected to utilize high-level programming skills, including but not limited to recruitment, selection, and training of students; project management, budgeting and fundraising; program evaluation and assessment. The Director will report to the Assistant Vice Chancellor for Student Affairs, and may serve as a member of the Vice Chancellor for Student Affairs’ Cabinet.

Examples of Duties:

Responsible for the development and implementation of program policies and procedures, fiscal management and personnel supervision related to direct service provision, program development and implementation, and activities for U-ACCESS

Collaborate with other campus units and offices, including those under Academic Affairs, and with community groups and organizations, to develop and implement co-curricular learning opportunities and initiatives that promote student development, student engagement, student leadership, and service learning (local, national, international experiences) for U-ACCESS

Manage the U-ACCESS budget

Oversee recruitment, selection training and ongoing coordination for all U-ACCESS student leader program

Maintain and facilitate relationships with funding organizations, write grant proposals and participate in fundraising activities for the center

Serve as single point of contact (SPOC) for hungry and homeless youth through Department of Transitional Assistance.

Meet with UACCESS professional staff regularly to supervise planning and implementation of activities and programs

Encourage innovation and responsibility in program planning and implementation

Educate and advise student employees about institutional policies, related legal matters, and fiscal responsibility

Develop opportunities to inspire student agency in mitigating systemic poverty

Provide opportunities for students to practice leadership and organizational skills

Instruct about ethics, diversity, and other critical values of a successful university community

Prepare appropriate personnel action documents, including applications, job descriptions, time sheets, promotion/demotion actions, resignation/termination forms

Work with students to develop and manage periodic budgets and perform periodic reviews to insure accuracy and adherence to plan, making adjustments as needed

Supervise the creation of outreach materials to promote knowledge of and participation in student programming

Organize and facilitate participation of U-ACCESS at University-wide events, e.g. Orientation, Open House, Welcome Day, etc.

Ensure campus-wide space reservations for UACCESS services and programs

Lead unit strategic planning and assessment, using data to inform practice and to improve programs and services;

Develop student employee learning outcomes and assess student employment experience

Act as liaison to appropriate academic departments, and community-based organizations and/or other resources to support student services and support

Develop and implement training for staff and students on a variety of topics, including leadership, teambuilding conflict resolution, diversity and multiculturalism, and assessment

Oversee the organization of U-ACCESS events and workshops.

Supervise the development and maintenance of communication tools such as webpage or social media with updated information and opportunities to support students.

Supervise the purchase goods and services to meet programmatic needs of the office.

Administer Pro-Card used for purchasing; reconcile monthly Pro-Card statements to adhere to and comply with university policies and procedures;

Create credit-based opportunities for UMass Boston students

Engage with the national dialogue on collegiate basic needs insecurity, including maintaining relevant relationships, attending and hosting conferences, and participating in research

Adhere to and seek out best practices for basic needs insecurity and high impact practices for student success

Perform other duties as assigned.

Qualifications:

A Master’s degree in higher education or human services administration preferred, but 2 additional years of related experience will also be considered in lieu of Master’s degree. Working knowledge of and demonstrated experience with community resources/partnerships and underserved/underrepresented postsecondary populations, including students emancipated from foster care, temporarily homeless students, low income single parents preferred. Previous experience with grant writing and fundraising highly preferred. This position requires highly developed skills in training and supervising student employees. Knowledge of University payroll policies and procedures is helpful. The ability to work occasional evening and weekend hours and to maintain a flexible schedule is necessary.

Knowledge of and ability to guide, advise and support students, build relationships and establish collaborative partnerships across a large institution;

Demonstrated knowledge of and commitment to diversity and inclusion;

Ability to utilize independent judgment to assist basic needs insecure students from varying social, economic and cultural backgrounds;

Ability to prioritize tasks in managing work volume;

Ability to communicate effectively with individuals from other cultures; demonstrated capability to deal with a diverse population of students and scholars;

Ability to exercise good discretion and maintain confidentiality and sensitive information;

Ability to act independently, take initiative and exercise sound judgment;

Strong presentation and facilitation skills, with an emphasis on education and training in leadership;

Strong oral and written communication skills;

Strong interpersonal skills;

Strong organizational, project management and problem solving skills;

Strong commitment to customer and student service.

Application Instructions:

Please apply online with your resume, cover letter and list of three professional references.

Review of candidates will begin following the application closing date.

Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.

Salary Ranges for the appropriate Pay Grade can be found at the following link:

Salary Ranges

All official salary offers must be approved by Human Resources.

Applications close: 20 Jul 2020 Eastern Daylight Time

Organization

Working at University of Massachusetts Boston

The University of Massachusetts Boston is nationally recognized as a model of excellence for urban public universities. The scenic waterfront campus is located next to the John F. Kennedy Library, with easy access to downtown Boston.

The second-largest campus in the UMass system, UMass Boston combines a small-college experience with the vast resources of a major research university. With a 16:1 student-to-faculty ratio, students easily interact with professors because most teaching occurs in small class sizes. Ninety-three percent of full-time faculty hold the highest degree in their fields.

UMass Boston’s academic excellence is reflected by a growing student body of nearly 16,000 undergraduate and graduate students. The university’s eight colleges offer more than 100 undergraduate programs and 50 graduate programs. The University Honors Program serves 300 students who thrive on intellectual challenge. Enriched courses probe more deeply into theory or venture further into application.

UMass Boston’s diverse student body provides a global context for student learning, and its location in a major U.S. city provides connections to employers in industries such as finance, health care, technology, service, and education, offering students opportunities to gain valuable in-school experience via internships, clinicals, and other career-related placements.

More than 100 student organizations — including clubs, literary magazines, newspaper, radio station, art gallery, and 16 NCAA Division III sports teams — offer a rich campus life. Students live throughout Greater Boston and in apartment communities just steps from the campus, and enjoy the rich amenities, cultural attractions, and educational opportunities that make the city the biggest and best college town in the nation.

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