Boston, Massachusetts
Jun 29, 2020
Institution Type
Other Organizations

General Description:

Urban College of Boston seeks a collaborative and experienced team member to bring their experience in enrollment services and academic records to the Registrar position at UCB. The Registrar is a critical member of the UCB enrollment team and is responsible for the effective management of the College’s enrollment and academic records systems and processes. The successful candidate will have a depth of experience as part of an enrollment and/or academic records functional area and strong interpersonal and analytical skills. UCB has a small staff and, consequently, members of the leadership team have a variety of responsibilities and must carry them out in a fast-paced, data-driven, and results-oriented culture.


  • Perform a variety of registration, enrollment, and academic records functions, including room assignments, graduation audits, course scheduling, and transfer credit awards
  • Serve as system administrator for UCB’s student information system
  • Ensure the accurate and timely submission of local, state, and federally-mandated reports, including IPEDS and National Student Clearinghouse
  • Establish relevant workflows and operating procedures to ensure efficiency and compliance
  • Coordinate the processing of transcripts, course registration, grade reports, and graduation applications
  • Collaborate with other departments/divisions to carry out the philosophy of a student-centered institution within an integrated enrollment services environment
  • Draft and disseminate enrollment communications to faculty, staff, and students
  • Assist with student concerns and questions, including assisting with student communication and registration
  • Utilize enrollment and other relevant data for decision-making and planning
  • Work closely with Academic Affairs to ensure effective scheduling and communication of program information, including the development of the academic calendar
  • Collect and provide enrollment data to leadership team to help inform and shape College strategy – in recruitment, retention, course planning, and other policies/processes
  • Ensure compliance with all state regulations, federal laws and regulations (FERPA), record keeping/data collection, and UCB policies
  • Other duties as assigned


  • Master's degree in higher education or other relevant discipline required
  • Minimum of 2 years of experience in an enrollment services or academic records capacity.  Experience in a registrar or academic records office preferred
  • Ability to think critically, strategically, and creatively about the enrollment services and academic records process
  • Strong organizational and customer service skills
  • Experience with Student Information and CRM Systems
  • Mission-driven and committed to working at a College that serves multilingual and multicultural nontraditional students
  • Bilingual (Spanish/English or Chinese/English) preferred, but not required    

If interested, please send a cover letter and resume to Yvonne Abdal at [email protected]. Cover letters should be addressed to Michael Taylor, President.


About Urban College of Boston

A private, non-profit, two-year college accredited by the New England Commission of Higher Education (NECHE), Urban College of Boston (UCB) exists to provide opportunity to every student seeking a college degree or professional advancement. The College supports students as they overcome economic, social, and language barriers to achieve academic, personal, or professional aspirations.

UCB grants Associate of Arts degrees in Early Childhood Education, General Studies, and Human Services Administration, and offers over 10 certificates. Most courses are offered at the main campus, located in the heart of downtown Boston (2 Boylston Street, 2nd Floor). UCB enrolls nearly 1,400 students annually, many of whom attend college half-time, while working full-time and raising a family.

Chartered in 1993, UCB has long served an ethnically- and racially-diverse student body; in 2018-2019, 65% identified as Hispanic or Latino, 15% as Black or African American, 14% as Asian, 4% as White, and 2% as another race or ethnicity. In addition, approximately 69% of UCB students speak English as a second language, 91% are women, and the average age is 38.

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