Graduate Assistant-Crisis Management & Student Support

Job description

Requisition Number:


Position Title:

Graduate Assistant-Crisis Management & Student Support

Position Eclass:

GF - Graduate Flat Pay

Position Summary:

The term Graduate Assistant is the umbrella term that encompasses all types of GA appointments. Graduate Assistants are employed by the University to teach, conduct research, or assist with administrative duties in departments and non-academic units. Every attempt is made to assign Graduate Assistants to positions that are directly related to the student’s field of study or that provide the opportunity to develop transferable, professional skills. Graduate Assistantships are assigned in the department or unit and confirmed by the Graduate School.

Additional Details:

The mission of the Dean of Students Office is to initiate learner-centered programs and services that foster a culture of care conducive to academic and personal development. The Dean of Students Office is a fast paced, dynamic, student centered environment which assists and serves the entire University Community. The graduate assistant works with the Dean of Students staff to provide services to the University Community. These services include: developing, implementing, and maintaining sexual violence prevention initiatives (i.e., sexual assault prevention, assisting with Title IX compliance, developing student support systems, providing outreach to the campus community. etc.), collaborating and consulting with students, parents, community stakeholders, and university constituents on matters pertaining to sexual violence, and serving as an advocate for faculty, staff, students, and others who seek assistance from the Dean of Students Office. Although this position is assigned specific duties, cross-functional involvement in all aspects of the Student Affairs Division office is encouraged.

Job Description-Reporting: Reports to Assistant Dean/Case Manager for the Dean of Students Office

Job Description-Job Duties and/or Responsibilities:
The Crisis Management GA will assist in the development, implementation and evaluation of various initiatives and programs in the areas of crisis management and student support.
The GA will have the opportunity to develop the following skills: leadership, interpersonal communication, program development, public speaking, evaluation, time management, organizational, advocacy, networking, event planning, report writing, and creative problem solving. The DOS Graduate Assistant will coordinate activities, programs and services to students, faculty and staff. The DOS Graduate Assistant will work closely with the Assistant Dean of Students, as well as other departments in coordinating programs, services and activities. The DOS Graduate Assistant will have three primary areas of responsibility: (1) Crisis Management, (2) Title IX Responding Party Support Services, and (3) Student Support Services. The position will carry specific duties and responsibilities as follows:
•Help support the assistant dean with tasks related to outreach and follow-up with students in crisis.
•Provide support and on-going follow up to responding parties involved in sexual violence/harassment cases
•Manage Responding Party Support Services webpage ensuring that information is up to date and accurate
•Attend training and professional development opportunities pertaining to the prevention and response to sexual violence and crisis management
•Initiate, implement, and evaluate outreach and prevention programs
•Coordinate campus-wide events in an effort to build and/or strengthen partnerships and actively engage stakeholders
•Explore potential grant opportunities that lend themselves to sexual violence education and/or crisis management
•Provide information, referrals, support, and advocacy and respond to requests for information pertaining to sexual violence and crisis management
•Update Title IX and Crisis Management documents and send to students
•Provide academic and personal support to student through SMART Planning
•Identify and develop a clearinghouse of online support/educational resources on sexual violence
•Create and maintain community and campus partnerships with community agencies such as the North Carolina Coalition Against Sexual Assault (NCCASA) to further promote anti-violence initiatives on campus
•Attend NCCASA trainings as needed
•Attend bi-monthly Guilford County Sexual Assault Response Team (SART) meetings as needed
•Manage, update, and provide presentations as requested for classes, organizations, and departments on Healthy and Unhealthy Relationships, Sexual Assault, Sexual Harassment, UNCG Cares-Students Helping Students, DOS Culture of Care, first-generation college students and other student support presentations as necessary.
•Research and update prevention materials and information regarding sexual violence, campus support and advocacy, and crisis management
•Research and update staff members on Dear Colleague/Title IX mandates and how to effectively implement mandates
•Be the Dean of Students Office “point-of-contact” when addressing students with concerns related to sexual violence and assist students in finding ways they can be proactive in preventing/ending sexual violence
•Stay up-to-date on research-based sexual violence prevention strategies and programs for the college student population
•Other duties as assigned

•Meet individually with students, actively listen to their issues, and assist them in prioritizing, problem solving, and success planning
•Serve as an advocate to students, faculty, staff and others who may need assistance managing a wide range of academic and personal issues
•Respond to inquiries about the department and its processes to persons either in person or by phone or email
•Work on special projects as assigned by the professional staff as needed.
•Participate in University-wide committees associated with the office
•Review and evaluate the effectiveness of procedures and processes of the office
•Attend regular staff meetings
•Mentor undergraduate student assistants

Minimum Qualifications:

To be eligible for appointments as a graduate assistant, you must:
•Maintain academic good standing at all times (3.0).
•Be enrolled full-time, which is generally a minimum of 9 credits.
•Make satisfactory progress toward your degree as defined by your academic program and the Graduate School.
•Meet the requirements to be eligible for employment in the U.S.

Additional Minimum Qualifications:

Preferred Skills or Prerequisites:
The Graduate Assistant must be fully admitted into a degree program (not provisional).
•Ability to support and work with students who have been accused of sexual and dating violence.
•Ability to work with and provide support to students facing a variety of challenges and hardships
•Knowledge of trends and issues related to Sexual Violence and Mental Health highly preferred
•The candidate must demonstrate competent knowledge (and willingness to expand current awareness) and understanding of sexual and interpersonal violence especially in the context of a university community
•The ability to balance multiple priorities in a fast-paced environment, develop new initiatives, and interact effectively in an advisory capacity with diverse students is required
•Ability to work with diverse student communities
•Ability to work in a team environment and independently
•Strong time management, organizational and programming skills
•Strong event planning skills
•Strong presentation, communication and written skills.

Special Instructions to Applicants:

Work Hours, Environment:
The philosophy of the Dean of Students Office is that graduate students deserve challenge, support, supervision, resources, professional development opportunities, and mentoring. Graduate students should enjoy their work in the fast-paced work environment, feel an active part of the Office, and gain a well-rounded professional experience in the field of student affairs.

The Graduate Assistant is responsible for working 20 hours per week at a minimum of 2 hours each day (Monday through Thursday) and a minimum of 4 hours on Friday. Although the hours are typically Monday through Friday during regular business hours of 8 a.m. to 5 p.m., some earlier mornings, later evenings and weekends may be required on a minimal basis during certain times of the year such as orientation, staff retreat, homecoming, or during other special events and circumstances. Due to the demands of the office, work schedules must be approved by the GA’s supervisor each semester.
Other Benefits:
1.Experience in student affairs programming and leadership
2.Familiarity with campus and community resources, faculty, staff, and administrators
3.Professional mentoring relationships with student affairs staff
4.Professional development funds to attend relevant conferences and workshops (if available)
5.Rewards of making a positive impact on the success of UNCG students and the progress of the community
6.The opportunity to apply for and serve in a one-semester internship in the Office of Student Rights and Responsibilities as available

Number of Months per Year:


Org #-Department:

Dean of Students - 44503

Posting Begin Date:


Open Until Filled:





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Job No:
Posted: 6/27/2020
Application Due: 3/27/2021
Work Type: Full Time