Manager of Advancement Services

Job description

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Special InstructionsPosting Details

Job TitleManager of Advancement ServicesFLSA StatusExemptPosted Salary RangeCommensurate with experience.Employment StatusFull TimeDepartmentInstitutional Advancement DepartmentMinimum Qualifications

•Bachelor’s degree in business, management, communications, marketing or related field
•Minimum three to five years of fundraising support services and database management experience, preferably in higher education

Purpose of Job

Reporting to the Vice President for Institutional Advancement (VPIA), the Manager of Advancement Services (MAS) is a vital member of the Division of Institutional Advancement (DIA) team and provides critical support in a fast-paced, lively and collegial atmosphere. The incumbent must be an effective and agile multi-tasker with an ability to appropriately handle sensitive and confidential information, prioritize competing assignments and deadlines, while producing highly accurate work. The capacity for clear, thoughtful communication, strong analytical skills and an eagle eye for detail are critical. The position requires the ability to exercise good judgment in a variety of situations, as well as the ability to work with a positive attitude, grace under pressure, and tight deadlines.

The Manager of Advancement Services is responsible for the alignment and implementation of support functions and infrastructure that supports the DIA in achieving its annual fundraising goals and constituent engagement. The MAS supervises the functions of Advancement Services, which includes technology and information services, database management, technology support, gift processing and records, biographical records, prospect management and research, donor relations, donor communications, special events and projects.

The MAS serves in strategic support to other senior staff to build, sustain, encourage, and support productive relationships with and among colleagues in the DIA and elsewhere at the University. The incumbent is responsible for the management of a comprehensive, strategic, integrated effort to build the base of individual donors and increase the level of support for the annual giving (Annual Fund) campaign at the University. The Manager will coordinate a year-round cultivation and solicitation program that supports all annual fund programs, and efforts specifically Society Level leadership giving, direct mail, budget tracking, and staff supervision and university-based telemarketing campaigns.

Scope of Responsibilities

The MAS is charged with managing the execution of strategies to promote and optimize philanthropic support from prospects, locally, regionally and nationally. The incumbent is responsible for raising gifts from alumni, corporations, faculty and staff, students, current and former parents, and friends of Alcorn State University.

Essential Job Functions

•Perform advanced diversified duties for the Executive Director and Vice President, to include: creating reports, spreadsheets, PowerPoint presentations, drafting correspondences, contracts, and other agreements for signature.
•Represent the Executive Director and Vice President in communicating with administrators, staff, subordinates, students and the community.
•Assist in planning, hosting, and supporting official events.
•Maintain confidentiality in all matters related to the organization, including organizational activities, plans and personnel matters.
•Develop and implement a written plan and calendar for all phases of annual giving, including, but not limited to, mail and phone segmentation, online, leadership giving, student giving, Class Giving and faculty and staff solicitations.
•Direct and maintain a comprehensive and accurate fundraising database to include all alumni records and all past and prospective donors.
•Purchase items needed through the use of the purchasing system.
•Communicate both orally and in writing in a professional manner representative of the organization.
•Attend necessary training classes as required and seek out those educational opportunities that add further support to the office and personal professional development.
•Travel and work, as required, outside normal work hours.


•Bachelor’s degree in business, management, communications, marketing or related field
•Minimum three to five years of fundraising support services and database management experience, preferably in higher education
•Practical knowledge of annual giving operations and an understanding of what it takes to expand donor participation
•Successful track record in the cultivation, solicitation and stewardship of gifts preferred
•Volunteer management experience preferred with broad management experience in gradually advancing and supervisory roles in a brisk, team-oriented setting that has limited budgets and resources preferred

Licensing and Certifications

Possession and maintenance of a valid Mississippi driver’s license, reliable vehicle for infrequent local travel and insurable driving record is required.

Knowledge Skills and Abilities

•Must exhibit a personal understanding of, commitment to and operate in concert with the mission and institutional statement of the University and Foundation.
•A proven ability to effectively communicate both verbally and in writing is essential,
as the role includes high visibility with students, alumni, staff, faculty, and friends.
•Commitment to treating colleagues with respect and dignity
•Proven effective relational skills with a demonstrated ability to collaborate with a wide range of people.
•Stature, credibility, and capacity to build and sustain effective relationships with colleagues at all levels of and with partners elsewhere at the University; to influence senior colleagues, often without authority; and to advocate for and secure resources in support of DIA1s agenda.
•Proficient computer literacy with Microsoft Office is required as well as sophisticated, detailed knowledge of advancement information systems (preferably BANNER or Raiser’s Edge) is essential.
•Advanced Microsoft Office Suite (specifically Excel and access) and Google suite proficiency
•Proven track record of successful private fundraising and project management functions in complex organizational environments.
•High degree of knowledge and experience with fundraising CRM systems, including BANNER Advancement, Blackbaud Raiser’s Edge Financial Edge or other similar advancement software tools
•A demonstrated ability to efficiently and effectively resolve challenges at all points on

the spectrum, from high-level strategic to day-to-day practical and complete projects independently and timely is essential.
•Highly developed analytic and planning skills, and demonstrated capacity for implementing well- crafted plans and achieving desired results with the use of data and information effectively in planning and decision-making, and be driven toward setting and achieving goals.
•Ability to identify and diagnose problems/issues (both reactively and proactively), determine and implement appropriate, effective solutions, and provide constructive follow up.
•Proven time management skills, the ability to prioritize and record keeping abilities are essential.
•Ability to maintain a high degree of confidentiality of sensitive materials is essential.
•Strong knowledge of applicable laws, rules, regulations, policies, et cetera.
•Sophisticated understanding of the culture of mission-driven institutions, particularly colleges and universities.
•Knowledge of the institutional advancement enterprise, with particular understanding
of advancement operations and services
•Tolerance for and ability to work productively in the context of ambiguity, uncertainty, and change.
•Commitment to excellence in all aspects of individual, collective, and organizational performance.
•Deep and abiding commitment to customer service.
•Sensitivity to circumstances, limitations, restrictions, and other pressures on customers seeking answers to their problems, and ability to focus on the issue at hand.
•Ability to shift quickly between several tasks without loss of continuity.
•Ability to independently identify and undertake additional tasks to be accomplished.
•Excellent, mature judgment on full range of institutional issues.
•Knowledge of business English with the ability to write correspondence and reports in a comprehensive manner using appropriate words, correct grammar, punctuation and spelling to convey ideas, facts, and information effectively and accurately.
•Skill in proofreading materials to ensure accuracy.
•Advanced knowledge of modern office practices, procedures, and management principles.
•Effective keyboarding skills and knowledge of related software with ability to record data accurately.
•Skill in answering multi-line phone systems with the ability to communicate in an effective and professional manner.
•Ability to perform assigned responsibilities, duties and tasks according to established practices and procedures with minimal supervision.
•Ability to perform all the essential functions of this job.

Work in noisy (above 85 decibels) areasSedentary Work - Exerting 10 poundsLight Work - Exerting up to 20 poundsOccasionallyMedium Work - Exerting 20-50 poundsHeavy Work - Exerting 50-100 poundsVery Heavy Work - Exerting in excess of 100 poundsTravelOccasionallyExtended Work HoursOccasionallyPosting NumberS617Number of Vacancies1LocationLormanPosition End Date (if temporary)Open Date06/15/2020Close DateOpen Until FilledYesEEO Statement

Alcorn State University

Equal Employment Opportunity and Notice of Non-Discrimination
Alcorn State University is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Alcorn State University is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Advertising SummaryExcellent Benefits PackageSupplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a bachelor's degree in business?
    • Yes
    • No
  2. * Do you have at least three to five years of fundraising support services and database management experience, preferably in higher education?
    • Yes
    • No
  3. * Do you have knowledge of practical giving and donor participation?
    • Yes
    • No
Applicant DocumentsRequired Documents
  1. Resume
  2. Cover Letter/Letter of Application
  3. Unofficial Transcripts
  4. Writing Sample
  5. Letter of Recommendation (Professional)
  6. Letter of Recommendation (Personal)
  7. Letter of Recommendation (Professional or Personal)
Optional Documents




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    Job No:
    Posted: 6/16/2020
    Application Due: 12/13/2020
    Work Type: