GMHEC Benefits Shared Services Leader

Job description

Requisition Information

Posted with Limited AccessNoLimited Access Period Ending DateTitleGMHEC Benefits Shared Services LeaderPosting NumberS01441Full-Time/Part-TimeFull-timeTypical Hours Per Week38.75Regular, Temporary or TermIf temporary or term, enter anticipated end dateBenefits Eligible?YesHourly/SalariedGradeEXCLHiring MinimumCommensurate with experienceDepartmentGMHECLocationHire contingent upon successful completion of the following post-offer screeningCriminal Background CheckPosition Summary

Please note: This position is being posted by Middlebury on behalf of the Green Mountain Higher Education Consortium. This is not a Middlebury college position, and as a result is not eligible for Middlebury transfer opportunities, or any Middlebury benefits.

Green Mountain Higher Education Consortium
The Green Mountain Higher Education Consortium located in northern Vermont was founded by
Champlain College, Middlebury College and Saint Michael’s College in 2013. The Consortium aims to
help its members to lower costs, increase the quality of services and add strategic value to our
The Consortium and its members strive to leverage shared technology, create best processes and
service our member organizations. We are building a shared service organization to support each
College’s strategic plan.
We provide a meaningful benefits program including health, dental, vision, life, disability, retirement
with a generous match, paid time off and a wellbeing program. This position provides a unique learning
and career growth opportunity in an innovative environment.

Engagement Summary
The Green Mountain Higher Education Consortium (GMHEC) operates in service to our member
Colleges. We are expanding to provide shared services for people related initiatives including Payroll
and Benefits. In this newly created role, you will be the Benefits Shared Services Leader.
The Benefits Shared Services Leader is responsible for the design, management and administration of
benefit programs for the Colleges and the Consortium. This includes strategic leadership and
implementation to build best business processes, control costs, deliver quality customer service to
employees and meet service level agreements. Inherent in all programs and services is wellbeing to
strengthen the health of our employees and create cultures of wellbeing.
Benefits administration encompasses retirement, health and welfare, wellbeing and excellent customer
service. It includes the appropriate compliance management, testing, auditing and reporting as well as
preparation of benefits budgets, ongoing tracking and review as well as cost analysis. Vendor
management as well as alignment with the HR leadership at the respective Colleges is another
important aspect of this position.
Managing a team of benefits professionals, this position reports to the People Services Strategic Leader
and will be located in Shelburne, Vermont.
The successful candidate will be a part of an organization servicing three very successful higher
education institutions. We are guided by our principles which recognize that our member organizations
come first, continuous process improvement is a given, communication is transparent and visible and
we value our unique culture which includes being innovative, flexible and focused on wellbeing.

Essential Functions

The Benefits Shared Services Leader’s responsibilities include:

Program Management
● Provide strategic leadership and day to day management of benefits programs for member institutions
● Administer the retirement, health and welfare and voluntary benefit programs of the member Colleges and the Consortium
● Strategic oversight, direction and partnerships with the Colleges on wellbeing initiatives
● Ensure all benefit plans either new or as a renewal are soundly implemented and managed
● Manage relationships with benefit vendors
● Manage annual and ongoing benefits calendars to ensure proactive planning, partnership with member Colleges and effective implementation of changes

● Ensure compliance with ERISA, ACA, DOL, IRS, HIPAA and regulations in all applicable states where member institutions have presence including testing
● Ensure accurate and timely submission of appropriate federal and state reporting
● Respond to governmental and institutional audit requests
● Develop and monitor internal controls
● Ensure timely and accurate compliance management
● Ensure adherence to data governance

People Management and Partnerships
● Direct people management responsibilities including hiring, development and retention of benefits and wellbeing staff
● Foster a collaborative benefits team to develop and maximize strengths, bring forth ideas in service to the institutions
● Develop and foster a cross training plan to ensure knowledge across the member institutions and across benefits
● Partner and regularly meet with the Colleges’ HR/Finance leadership to ensure strategic and administrative alignment
● Work collaboratively with College HR/Finance teams on benefit management
● Work collaboratively with the Payroll Shared Services Leader
● Work collaboratively with the HCM Business Analyst to coordinate all actions taken in system

Process/Technology Management
● Ensure the Open Enrollment process adheres and is executed to a well defined project plan
● Ensure information to employees about benefits programs is effectively marketed and communicated to provide excellence in employee service
● Continuous review to provide recommendations for integrating technological tools to enable the Benefits Shared Services Team to function effectively and efficiently
● Efficient and accurate benefits data management working with technology resources to ensure configurations are accurate, updated and maintained
● Project managing implementation of new functionality
● Prepare budgets and reviewing actuals to budgets on a regular basis for each College
● Process of invoices, reconciling and providing supporting information to College finance teams
● Actively participate in Oracle upgrades, new configuration and enhancements, to include testing, training and documentation
● Serve as back-up for benefits team

General Responsibilities

Other Duties as assigned


● A related bachelor’s degree

Knowledge, Skills and Abilities

Knowledge of:
● Microsoft Office: Word, Excel (including pivots and VLOOKUP), Outlook, Access a plus
● Google Suite: Gmail, Google Drive, Google Calendar and Adobe Acrobat
● HRIS solutions including payroll/benefits technology, Oracle or other large, cloud based technology
● Basic knowledge of general accounting principles
● Employee benefit plans including retirement, health welfare, voluntary and wellbeing programs; ideally in mid-size or larger organization
● Employment practices, payroll taxes, and wage and hour laws
● Internal Review Service and federal and state regulations, e.g., FLSA, HIPAA, Federal and State Family Leave Act; W-2 reporting
● Data collection, data entry and reporting

Ability to:
● Organize and prioritize work, take initiative, resolve problems, and manage multiple tasks
● Recognize several likely causes of events, analyze relationships among several parts of a problem or situation, and formulate a multi-step response if required
● Build strong, positive relationships with external and internal contacts
● Demonstrate commitment to wellbeing
● Coach and mentor employees
● Communicate effectively both verbally and in writing
● Manage and analyze financial data accurately
● Interpret and apply company policies and procedures
● Maintain confidentiality and appropriately handle sensitive information with tact and discretion
● Work closely with others in a small cooperative office, open office environment
● Meet deadlines for daily, weekly, annual, and project workload goals
● Independently achieve results and self-direct work responsibly
● Deeply commit to continual process improvement and learning
● Contribute to a leading edge, creative team that is highly focused on success for our College partners


● 5-8 years of benefits experience
● Management experience of professional teams
● Background in finance a plus
● PHR or SPHR a plus; CBP or CEBS a plus

Physical DemandsClose DateOpen Until FilledNoSpecial Instructions to ApplicantsRecommendation Letter RequirementsSupplemental Questions for Posting

Required fields are indicated with an asterisk (*).

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        Job No:
        Posted: 6/5/2020
        Application Due: 12/8/2020
        Work Type: