Description
The Assistant Director of Enrollment Management supports the execution of strategic initiatives and application management to increase student enrollment in the College of Education. The Assistant Director utilizes Customer Relationship Management (CRM) and other integrated systems to ensure the efficiency of all aspects of admissions operations, including communications, application completion, faculty admission decision-making and related processes. The Assistant Director audits data to ensure efficiency, timeliness, and accuracy of all processes related to graduate admissions operations and communications. Performs other related duties as assigned.
Required Education & Experience:Bachelor’s degree and at least three years of directly related experience in a college or university setting, preferably in undergraduate or graduate admissions. An equivalent combination of education and experience may be considered. 
Required Skills & Abilities:*Strong organizational and leadership skills; as well as the ability to take initiative and work independently.
*Strong relationship management skills and ability to conduct targeted communications with prospective students from inquiry through enrollment.
*Ability to lead individual and group informational sessions.
*Ability to directly interact with students, faculty and administrators demanding intensive concentration and excellent listening skills.
*Must demonstrate high-level of attention to detail, critical thinking, problem-solving, and ability to work both autonomously and collaboratively.
*Must prioritize well and focus on completion of tasks and objectives in a fast-paced and dynamic environment.
*Excellent communication, public speaking, and interpersonal skills.
*Demonstrated ability to maintain a positive and objective customer service approach and attitude even when confronted with difficult, highly emotional students/parents as well as advising and counseling situations.
*Must be able to travel both locally and nationally and transport student recruitment materials to locations that may not be accessible by public transportation.

Preferred:*Master’s degree  
Temple University values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.
Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.
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Primary Location: Pennsylvania-Philadelphia-Main Campus-Ritter Annex
Job: Staff
Schedule: Full-time
Shift: Day Job
Employee Status: Regular