About American International College:

American International College is a private, coeducational institution of higher education located on a 70+ acre campus in Springfield, Massachusetts. The campus has 42 buildings on two sites approximately 1/2 mile apart with a total of approximately 660,000 gross square feet. Included in the inventory of buildings are student residences for a resident population of 900 students. Founded in 1885, the College has approximately 3200 graduate and undergraduate students. AIC offers a variety of undergraduate and graduate programs through the Schools of Business, Arts and Sciences; Health Sciences; and Education. The mission of the College is to transform student lives through career focused learning, with a strong foundation in the liberal arts, a commitment to serving the community, and a high level of involvement in the global economy.

AIC strives to create a diverse and inclusive campus community that is representative, at all job levels, of the students we serve. We are an EEO employer and we welcome applications from individuals for positions where they are underrepresented.

Job Description:

• Write and maintain reports and processes requiring understanding of complex SQL. Familiarity with reporting systems like Cognos or related reporting/BI system.
• Create ad hoc reports for internal and external data requestors requiring data from multiple database systems. Work with groups including Institutional Research, academic departments, development office and others in areas including academics, enrollments, student retention, grades, facilities usage, and other indicators.
• Maintain complete and accurate documentation of technical processes used in or relevant to the Registrar's office.
• Regularly support technical aspects of Registrar's daily processes and coordinate with IT department on shared data and technical needs.
• Work closely with other team members to brainstorm, strategize and complete ad hoc requests creatively, effectively and efficiently
• Provide strategic analysis of student records data to help drive informed decisions internally and across a variety of departments
• Manage and assist with functional requirements gathering, development, testing, implementation and support of various Registrar's office related projects/processes.
• Monitor, analyze and report on data trends that may impact strategically on existing or future projects/processes.
• Performs related duties as required.

Requirements:

• Required Degree(s): Bachelor's degree.
• Preferred Degree(s): Master's degree, preferably in a technical field.
• Required Field of Expertise: Data analysis, data programming, reporting; Minimum 3-5 years experience in analysis with complex SQL (multiple tables and complex logic including ranking functions, complex subqueries etc.).
• Preferred Field of Expertise: Higher education.
• Required Training/Cert: If degree is in non-technical field should have some technical/database training beyond formal education.

Knowledge/Skills/Abilities

• Understanding of data structures and database applications.
• Familiarity with complex software and standard development processes. Must be a detail-oriented with strong analytical and creative problem solving skills
• Experience in documentation, sharing source information, team oriented development.
• Strong written and spoken communication skills and ability to communicate with technical and non-technical audiences.
• Interest and ability to gain a strong subject matter knowledge in higher education academics. This position is in the Registrar's office and involves working daily with subject matter experts in academic data.
• Prefer experience with federal and state reporting; accreditation requirements; current and innovative practices in the development and assessment of institutional effectiveness and student learning outcomes; current theory and practice in institutional research; the development of assessment tools and methods of measurement; research design; data warehousing, management information systems
• Ability to collaborate effectively with College administration, seek consensus on outcomes, and apply bench-marking techniques
• Self-motivated with strong work ethic.

Additional Information:

Work Schedule

This is a full-time, exempt level, benefits eligible position. Normal office hours are Monday through Friday, 8:30 am - 4:30 pm, flexible to the needs of the department.

AIC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Application Instructions:

Qualified applicants should save and submit the following documents with the online application.

• Brief cover letter
• Current resume
• Contact information for three professional references (one of which must be a current or prior supervisor)

Review of applications will continue until the position has been filled.