Boston University
BOSTON, Massachusetts, United States

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Institutional & Business Affairs, Clerical & Administrative Support

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Tracking Code0035 Job Description

Reporting to the Director of Graduate Affairs, the Graduate Services and Support Associate is responsible for coordinating efforts to support the personal wellness, professional development, and academic success of all masters, MFA, and PhD students in the Graduate School of Arts & Sciences through the data-based determination, strategic implementation, and creative promotion of programming and resources to meet the determined needs of a variety of student populations. This position serves as primary contact for students who seek assistance outside of their academic departments and to faculty and staff hoping to assist students in these areas. The Graduate Services and Support Associate will serve as an expert on existing services available to GRS students including those offered by on- and off-campus entities such as BU Behavioral Medicine, the Center for Career Development, the Educational Resource Center, the Howard Thurman Center, ISSO, and the Newbury Center, among many others. This position will develop and foster positive, productive partnerships with these BU offices and external agencies and will serve as primary liaison and advocate for GRS students, working to increase diversity, equity, and inclusion in all our efforts. This position collaborates regularly with GRS leadership, masters and PhD admissions, individual academic departments, and student groups, including the Graduate Student Organization (GSO) and GWISE, to plan and execute co-sponsored events that align with individual missions and support the holistic wellbeing of GRS graduate students. Through participation in professional organizations and review of publications, the Graduate Student Services and Support Associate is well versed in best practices and current trends for wellness support in graduate education.

Required Skills
  • Bachelor's degree required, Master's Degree preferred.
  • 3-5 years of experience required.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

Job Location BOSTON, Massachusetts, United StatesPosition TypeFull-Time/Regular


The Difference Is Our DNA

What compelled the Bill & Melinda Gates Foundation to award Boston University a grant to fight newborn mortality in Zambia? Why did Martin Luther King, Jr. adopt BU as a place where he could hone his message of justice and equality? And what is the catalyst that prompts 32,557 students from 135 countries to call BU their home every semester? It’s in our DNA: an inherent desire in each of our students, faculty, and staff to vigorously and dauntlessly pursue knowledge—and embrace the unlimited possibilities that come with it.

A Community Unlike Any Other

As you can see below, it takes people, ideas, and a little luck (Boston, you’re our town) to make BU what it is today: one of the most dynamic universities in the world.

Celebrated thinkers: On any given day, students will find themselves mesmerized by Nobel Prize winners, a poet laureate, and the first biomedical engineer ever to receive a MacArthur Foundation “Genius Award,” among others.

Extraordinary teaching: When a classroom starts to percolate with new ideas, it’s because our faculty of scholars and accomplished practitioners know how to ignite students’ imaginations. That’s why we reward our best teachers with BU’s most prestigious honor: The Metcalf Cup and Prize.

Groundbreaking research: With faculty dedicated to a creative, interdisciplinary approach to problem solving, BU has become a leading global research institution—propelled forward by over $350 million a year in sponsored program revenue.

World-class students: Elite students from all 50 states and 135 countries pursue higher education on BU campuses in Boston and at programs in L.A., D.C., and more than 30 other cities on six continents.

A city within a city: Today, 80% of our undergrads live on campus, which could explain the 525 student activity groups alone.

The greatest college town in the world: Boston. ’Nuff said.

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