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Director, Business Relationship Management

Employer
University of Massachusetts Medical School
Location
333 South St

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Administrative Jobs
Institutional & Business Affairs, Business & Financial Management
Institution Type
Four-Year Institution
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Job Details

Overview

POSITION SUMMARY:

 

The Director of Business Relationship Management (BRM) is a senior-level, strategic business partner who shares ownership for both business strategy and business value results and leads the BRM strategy at Commonwealth Medicine. The BRM owns executive-level relationships and serves as a single point of focus, working to converge IT delivery with one or more lines of business or value streams. This is achieved by stimulating, surfacing, and shaping demand for capabilities and assets, in addition to ensuring that the potential business value from those capabilities and assets are captured, optimized, and recognized.

 

The BRM shapes business demand into supply by partnering with appropriate resources to facilitate the creation of idea documents, business cases, and value plans; ensuring value optimization and communication and enabling continuous improvement in all areas and people around them.

Responsibilities

ESSENTIAL FUNCTIONS:

 

  • Ensure business value realization and optimization, from value plans through consultancy, business case development, financial awareness, managing expectations, and identifying opportunities to add value.
  • Act as an advocate on behalf of the IT business stakeholders to ensure the IT organization is aware of key business priorities and needs.
  • Promote business knowledge of IT process, roles and procedures to ensure the best possible outcome.
  • Work as the strategic interface with all areas within the IT organization for the purpose of business-IT strategy development, solution discovery, service management, risk management and relationship management.
  • Provide the internal and external with strategic consulting level support and guidance on the IT portfolio and key IT initiatives.
  • Identify and advocate recommendations for solution options in conjunction with the IT strategy analysts or other IT subject-matter-experts.
  • Ensure the IT solutions support the organization’s short-term and long-term business goals/strategy and align with IT strategy.
  • Maintain current knowledge of company strategic objectives, product offerings, platform/system enhancements, and any industry, legislative, or regulatory changes that may impact the IT portfolio of products and services.
  • Partner with the project/program/portfolio management organization (PMO) to ensure a healthy and well-managed initiative portfolio.
  • Partner with business leadership to plan new joint initiatives, evaluate proposals, and determine how they fit into business capability roadmaps and priorities.
  • Think strategically by identifying business function opportunities and the best-suited position for the function’s adoption within the business partner organization. Measure adoption and work with business leadership to develop future roadmap and opportunities.
  • Identify and integrate business partners’ long-range plans into business capability roadmaps and priorities, as appropriate. Brief stakeholders on business partner plans.
  • Focus on business value rather than solutions to develop ideas, including digital awareness, risk assessments, business continuity, and business capability requirements.
  • Develop a deep knowledge of the business partner’s business unit and build positive relationship development, both horizontally and vertically.
  • Ensure project and initiative progress, including consistent and effective communication. This includes managing escalation and avoiding risk.
  • Measure and communicate business value realized with the business partner on a periodic basis.
Qualifications

REQUIRED QUALIFICATIONS:

  • Bachelor’s degree in a related field
  • 10 - 12 years of functional experience in the business function
  • 5 - 7 years of experience facilitating the development and implementation of business initiatives and projects, based on management objectives
  • Ability to deal with ambiguity and drive results
  • Desire to make an impact, manage multiple tasks, and shift priorities quickly
  • Solid interpersonal skills and the ability to influence others
  • Excellent critical thinking and problem-solving skills
  • Strong communication skills, written and verbal
  • Ability to travel locally

 

PREFERRED QUALIFICATIONS:

  • Business Relationship Management Professional (BRMP) preferred

Organization

Realize Your Opportunities – A Career at UMASS Medical School

Inside Workings at UMASS Medical School

The University of Massachusetts Medical School (UMMS), the Commonwealth's only public medical school, is proud of our role in serving the people of Massachusetts. Although, its the inside workings of UMMS that makes the difference.

Mission and Culture

  • We’re serious about our mission and about our people. 
  • Real World Impact - Our people get excited about our mission of real-world impact in health sciences education, research and public service.
  • International Prominence and New Opportunities - As this institution has grown to national – and international – prominence, we’ve found new opportunities to train tomorrow’s physicians, nurses and scientists,  discover causes of and cures for disease and help improve the quality of health care.
  • Deep Commitment - With our clinical partner, UMass Memorial Health Care, and our other teaching affiliates, we share a deep commitment to national distinction in patient care.
  • Valued Partnerships – UMMS partners with Commonwealth Medicine, the health care consulting arm of UMMS. Also, UMMS partners with MassBiologics in scientific collaborations, technology management and creating partnerships for the development of products for the benefit of patients.  These valued partnerships help us to provide services and programs to help meet our needs at UMMS and the public.
  • Proud Contributors - People at UMMS enjoy the feeling of going to work every day knowing what they do is truly important and worthwhile.
  • Complementary and Inseparable - These varied parts of our mission and culture are complementary and inseparable.                 

Careers

UMMS, the state’s first and only public academic health sciences center, educates physicians, scientists and advanced practice nurses to heal, discover, teach and care, with compassion.  UMMS is a world-class institution with opportunities to match. 

Competitive Compensation – UMMS offers salaries that are competitive with Worcester-area employers. When combined with our generous benefits, perks, and paid time off, many job seekers are surprised to find a total rewards package that matches or exceeds their current situation.

Targeted Hiring Process – At UMMS, there are actually multiple hiring processes for different segments of our workforce.  In nearly all cases, UMMS hiring process is decentralized, with qualified candidates screened and referred to an academic officer or manager with hiring authority.

24/7 Access to Employment Opportunities – iCIMS is our online job search and application system.  iCIMS is available 24/7 to provide you with a convenient and up-to-date view of the available employment opportunities across our campuses. Updates are made daily and include all faculty and non-faculty position listings from every school and department within the UMMS. When you identify a position you are interested in and qualified for, apply online. New opportunities become available frequently so it pays to check back often!

Benefits

With outstanding benefits, competitive pay, extensive learning opportunities, and a stimulating and attractive work environment, UMMS may be exactly the employer you’ve been looking for.

• Superior Benefits - UMMS offers a wide range of benefits and perks that invite comparison with the best employers in the Worcester area – and with academic institutions anywhere. UMMS provides superior medical and dental coverage for you and your family, fully funded retirement plans, generous time off, a Tuition Assistance Plan – and much more.

• People Centered - UMMS is an employer, but it is also a community. Its comprehensive medical and dental benefits, retirement plans, and even paid holidays reflect an institution built around people, with a deep respect for their differences and needs.

• Commitment to Healthy Living - UMMS provides resources to help you balance work and life and encourages healthy living through great programs and discounts for fitness, physical activity, weight management, nutritional counseling and general wellness available through our health insurance plans.

• Breadth of Offerings - Above all, the breadth of UMMS offerings set the School apart and makes it an environment favored by all sorts of smart, career-savvy people.

Apply for a Job

As an equal opportunity and affirmative action employer, UMMS recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds.

Online - To view all job opportunities and apply online, visit www.umassmed.edu/hr and click on the “Careers” tab.

Start Now and Realize Your Opportunities!

A History of Making Vital Improvements - UMASS Medical School Milestones

1962: Legislation establishes University of Massachusetts Medical School
1970: First medical students begin classes in Shaw Building
1974: First class graduates 16 MDs
1979: PhD program begins
1986: Graduate School of Nursing opens
1986: PhD program becomes Graduate School of Biomedical Sciences
1994: Graduate School of Nursing initiates PhD program
1998: UMass Clinical System and Memorial Health Care merge to form UMass Memorial Health Care
2001: Lazare Research Building opens
2002: Campus Modernization begins on the University Campus
2004: Graduate Entry Pathway Program established at the Graduate School of Nursing
2005: PhD Program in Clinical & Population Health Research established at the Graduate School of Biomedical Sciences
2005: Massachusetts Biologic Laboratories opens new manufacturing and filling facility in Mattapan
2006: Craig Mello, PhD, Blais University Chair in Molecular Medicine and Howard Hughes Medical Institute Investigator, is awarded the Medical School's first Nobel Prize. Dr. Mello shared the 2006 Nobel Prize in Physiology or Medicine with Andrew Fire, PhD, of Stanford University, for their discoveries related to RNA interference.
2007: Michael F. Collins, MD, is named chancellor and Terence R. Flotte, MD, is named dean of the School of Medicine.  
2009: Groundbreaking for the Albert Sherman Center, a 500,000-square-foot research and education facility slated for completion in 2012.
2010: Ambulatory Care Center opens
2012: The Albert Sherman Center, a 500,000-square-foot research and education facility, completed and opens

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