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IT Business Systems Analyst II (Purchasing/Accounts Payable/Accounts Receivable Support)

Job Details

Position Title::

IT Business Systems Analyst II (Purchasing/Accounts Payable/Accounts Receivable Support)

Position Number::

004409

Full-time or Part-time::

Full Time

Department::

Systems & Procedures - Bus & Fin

Posting Number::

0401314

SHRA/EHRA::

EHRA (Non-Faculty)

Job Category::

Professional

Hiring Range::

Commensurate with Education and Experience

Minimum salary::

Commensurate with Education and Experience

Maximum salary::

Commensurate with Education and Experience

Overall Position Competency::

EHRA

Description of primary duties and responsibilities::

Primary Purpose of the Organizational Unit:

The Systems & Procedures Department resides in the Business and Finance Division. This department provides campus-wide leadership and support for financial/business systems and reporting/analytics. Responsibilities include system troubleshooting and support for functional business offices. System management includes user access, electronic report/data distribution and program submission. Services include analyzing complex business processes and designing technical solutions to support the business need. The department is charged with enablement of new initiatives, risk mitigation and increased efficiency through automation and the use of technology. System support includes but is not limited to Ellucian Banner Software (ERP system), Jaggaer (eProcurement and Invoice Management), TouchNet Information Systems (student bill payment and credit card processing), Chrome River (travel system) as well as Information Builders WebFOCUS (business intelligence and analytics) and UC4 Software (program submission). ERP Banner modules supported include finance, student accounts, advancement, payroll and position control.

Primary Purpose of the Position:

This position serves as business systems analyst for the Jaggaer procure to pay System and TouchNet credit card and student bill modules. Responsibilities include system management, testing, process improvement implementations and system troubleshooting. Additional duties include creation of queries, reports and data extraction from a large complex database.

Description of Work Continued::

Duties & Responsibilities:

Provide system support for Jaggaer eProcurement/Invoice Management, TouchNet Credit Card Processing and Student Billing/Payment modules as well as other financial systems. These systems update the Finance ERP System, Ellucian Banner, through live or batch processing. Responsibilities include system trouble shooting and providing issue resolution to system users.

Maintain business rules within system tables, setup and maintain approval routing queues, users and user access. Responsible for working with vendor support on system and data resolution. Liaison between business staff, accountants, budget managers and programmers for effective problem resolution. Requires face-to-face interaction and customer service.

Write queries, reports and data extractions from a large complex database to support finance, student accounts, purchasing and accounts payable functions.

Lead process improvement initiatives and project teams in process improvement. Includes implementation of new systems and technologies as well as implementations for system software and functionality owned but not implemented. Includes determining user requirements, designing specifications, testing, documenting and implementing functionality. Provide project management to teams; includes developing, maintaining and updating the project plan as well as management of project timelines, scope and risks.

Manage system releases, version upgrades and enhancements for assigned systems. Ensure all critical releases are tested and in production on a timely basis. Manage continuous implementation of enhancements with the goal of fully utilizing functionality available in the system. Develop and implement the plan for system changes including designing system configurations and process flows, testing software, implementing necessary processing changes, and parallel operations of old and new systems. Responsible for documenting analysis and ensuring proper system controls are maintained.

Minimum Education and Experience Requirements::

Bachelor’s degree in a discipline related to the area of assignment; or equivalent combination of training and experience; 2-4 years of experience. All degree must be received form appropriately accredited institutions.

Knowledge skills and abilities::

Knowledgeable in business information systems, data standards and testing methodology.
Excellent communication and customer service skills required.

Preferred Qualifications::

Preferred qualifications include university experience; technical/operational experience with Ellucian Banner or similar ERP system as well as a proven record in developing/documenting business requirements and processes.
Must be knowledgeable in relational database and computer programming concepts. Experience with SQL and data extraction from a complex database strongly preferred.

Open Until Filled::

Yes

Additional Information for Applicants:

All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.

EEO Statement::

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran's Statement:

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Organization

Working at Fayetteville State University

Fayetteville State University (FSU) is a member of the prestigious University of North Carolina System. Situated in southeastern North Carolina, FSU prides itself in being in one of the most diverse cities in the country and neighbor to one of the nation’s largest military installations – Fort Bragg.

FSU has a rich history that serves as genesis for its current status as a leading institution of higher learning. A year after the Civil War ended, the Phillips School provided primary education to Fayetteville’s black citizens, and the Sumner School provided intermediate education for this population. The two schools were consolidated in 1869 and dedicated in April of that year as the Howard School, in honor of the Freedman’s Bureau chief General O.O. Howard. Seven prominent African-American men pooled $136 to purchase two lots for the first building that housed the Howard School. Robert Harris was named the first principal of the Howard School.

In 1877, the Howard School became not just the first public normal school for African Americans in North Carolina but also the first state-sponsored institution for the education of African-American teachers in the South. It was renamed the State Colored Normal School in Fayetteville that year, Fayetteville State Teachers College in 1939, Fayetteville State College in 1963, and Fayetteville State University in 1969.

While FSU’s roots are as a teacher education institution, it now offers nearly 70 degrees at the baccalaureate, masters and doctoral levels. Many of the programs are accredited by the top agencies. The university’s School of Business and Economics is endorsed by the Association to Advance Collegiate Schools of Business (AACSB). AACSB is one of the most prestigious and rigorous accrediting bodies for business programs in higher education. Currently, less than one-third of U.S. business programs and only 15% of the world's business programs have earned AACSB accreditation. Receipt of this distinguished accreditation provides evidence that FSU’s School of Business and Economics has established itself as a leader among business schools. Additionally, the Master of Business Administration program has been cited by U.S. News and World Report and The Princeton Review as one of the best graduate business school programs in the country. The Department of Criminal Justice is accredited by the Academy of Criminal Justice Sciences (ACJS). FSU’s criminal justice program is the only such program in North Carolina to hold ACJS certification.

FSU is rapidly becoming a center for research and technology. In spring 2010, the university, in conjunction with the University of North Carolina at Pembroke, cut the ribbon on the Southeastern North Carolina Regional Microanalytical and Imaging Center. The center is home to the electron microprobe, an advanced imaging tool that magnifies objects up to 300,000 times.

FSU is a partner in the community. The institution has formulated a strong relationship with the local municipality and with civic and social organizations in the area. The institution enjoys its partnership with its military neighbors. In the coming years, as a result of Base Realignment
and Closure (BRAC), Fort Bragg will be home to more than 50,000 soldiers and some of the nation’s top military brass. To address their educational needs, FSU has implemented a degree in intelligence studies with plans to offer more academic programs with the military in mind.

Students who come to FSU know they will be learning in a nurturing environment from some of the top scholars in their respective fields. As they matriculate, they know their degrees will prepare them to be 21st century global scholars, change agents, and contributing members of society.

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