IT Business Systems Analyst II (Purchasing/Accounts Payable/Accounts Receivable Support)

Job description

Position Title::

IT Business Systems Analyst II (Purchasing/Accounts Payable/Accounts Receivable Support)

Position Number::


Full-time or Part-time::

Full Time


Systems & Procedures - Bus & Fin

Posting Number::



EHRA (Non-Faculty)

Job Category::


Hiring Range::

Commensurate with Education and Experience

Minimum salary::

Commensurate with Education and Experience

Maximum salary::

Commensurate with Education and Experience

Overall Position Competency::


Description of primary duties and responsibilities::

Primary Purpose of the Organizational Unit:

The Systems & Procedures Department resides in the Business and Finance Division. This department provides campus-wide leadership and support for financial/business systems and reporting/analytics. Responsibilities include system troubleshooting and support for functional business offices. System management includes user access, electronic report/data distribution and program submission. Services include analyzing complex business processes and designing technical solutions to support the business need. The department is charged with enablement of new initiatives, risk mitigation and increased efficiency through automation and the use of technology. System support includes but is not limited to Ellucian Banner Software (ERP system), Jaggaer (eProcurement and Invoice Management), TouchNet Information Systems (student bill payment and credit card processing), Chrome River (travel system) as well as Information Builders WebFOCUS (business intelligence and analytics) and UC4 Software (program submission). ERP Banner modules supported include finance, student accounts, advancement, payroll and position control.

Primary Purpose of the Position:

This position serves as business systems analyst for the Jaggaer procure to pay System and TouchNet credit card and student bill modules. Responsibilities include system management, testing, process improvement implementations and system troubleshooting. Additional duties include creation of queries, reports and data extraction from a large complex database.

Description of Work Continued::

Duties & Responsibilities:

Provide system support for Jaggaer eProcurement/Invoice Management, TouchNet Credit Card Processing and Student Billing/Payment modules as well as other financial systems. These systems update the Finance ERP System, Ellucian Banner, through live or batch processing. Responsibilities include system trouble shooting and providing issue resolution to system users.

Maintain business rules within system tables, setup and maintain approval routing queues, users and user access. Responsible for working with vendor support on system and data resolution. Liaison between business staff, accountants, budget managers and programmers for effective problem resolution. Requires face-to-face interaction and customer service.

Write queries, reports and data extractions from a large complex database to support finance, student accounts, purchasing and accounts payable functions.

Lead process improvement initiatives and project teams in process improvement. Includes implementation of new systems and technologies as well as implementations for system software and functionality owned but not implemented. Includes determining user requirements, designing specifications, testing, documenting and implementing functionality. Provide project management to teams; includes developing, maintaining and updating the project plan as well as management of project timelines, scope and risks.

Manage system releases, version upgrades and enhancements for assigned systems. Ensure all critical releases are tested and in production on a timely basis. Manage continuous implementation of enhancements with the goal of fully utilizing functionality available in the system. Develop and implement the plan for system changes including designing system configurations and process flows, testing software, implementing necessary processing changes, and parallel operations of old and new systems. Responsible for documenting analysis and ensuring proper system controls are maintained.

Minimum Education and Experience Requirements::

Bachelor’s degree in a discipline related to the area of assignment; or equivalent combination of training and experience; 2-4 years of experience. All degree must be received form appropriately accredited institutions.

Knowledge skills and abilities::

Knowledgeable in business information systems, data standards and testing methodology.
Excellent communication and customer service skills required.

Preferred Qualifications::

Preferred qualifications include university experience; technical/operational experience with Ellucian Banner or similar ERP system as well as a proven record in developing/documenting business requirements and processes.
Must be knowledgeable in relational database and computer programming concepts. Experience with SQL and data extraction from a complex database strongly preferred.

Open Until Filled::


Additional Information for Applicants:

All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.

EEO Statement::

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran's Statement:

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 1/19/2020
Application Due: 1/27/2021
Work Type: Full Time