Posting Details

Position Information

Job TitleSystems AnalystDepartmentDevelopment ServicesFull Time/Part TimeFull-TimeRequisition NumberS20341Open Date01/16/2020Close Date01/31/2020Salary Information

Salary Commensurate with Experience and Qualifications

Work Schedule

Monday through Friday, 8:30 a.m. to 5 p.m.

Benefits EligibleYesEligible for OvertimeNoPosition Summary

The Systems Analyst works at an experienced level supporting the university’s alumni/development systems, (OwlConnect, powered by Blackbaud CRM) and related applications, including the integrations to and from other campus systems. The Systems Analyst has expertise in a combination of technical and business application areas and actively participates in new technology initiatives. The position is responsible for working with OwlConnect users to develop queries, reports, automated business processes and data warehouse solutions to support their business needs.

Education RequiredBachelor's DegreeMajor/Discipline

Computer science, engineering, management information systems, or a related field.

Substitution for Education RequirementEducation PreferredExperience Required3 yearsType of Experience

Related experience in application administration and support and experience utilizing SQL and related SQL management tools, including SSMS, SSAS, SSIS and SSRS.

Substitution for Experience RequirementExperience Preferred

- Four or more years of related experience in application software support
- Programming experience utilizing SQL and related SQL tools, and report development tools using SSRS and Tableau
- Experience developing business intelligence solutions; experience using SSIS (SQL Server Integration Services)
- Experience with project management methodologies
- Experience with Alumni/Development database systems, preferably Blackbaud CRM

License/Certification RequiredLicense/Certification PreferredSkills Required

- Knowledge of computer system capabilities, business processes and work flow
- Understanding of the software development life cycle
- Experience with enterprise applications and understanding of database driven applications
- Experience with SQL scripting
- Skill in conducting interviews
- Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs
- Listening, negotiation and conflict resolution skills
- Ability to maintain good customer relations with clients and external vendors and partners

Skills Preferred

Thorough understanding and working knowledge of alumni relations and/or fundraising.

Internal / External Contacts

INTERNAL: Individual will have contact with staff, faculty, and students.

EXTERNAL: Individual will have contact with vendors

Physical Demands

Must be able to work at a desktop computer workstation for up to eight hours a day.

Working Conditions

Evening/weekend and on call work as required to meet project deadlines and/or maintain system availability.

Essential Personnel

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Rice University Standard of Civility

Serves as a representative of the University, displaying courtesy, tact, consideration and discretion in all interactions with other members of the Rice community and with the public.

Security Sensitive

As defined under the Texas Education Code and Rice Policy No. 425, this position is security sensitive and employment in this position is contingent upon the successful completion of a background check.

Special Instructions to ApplicantsQuick Link for Postinghttp://jobs.rice.edu/postings/22649 Job Functions

Essential Functions

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Additional Functions or Information Job Duties

Job Duty NameESSENTIAL FUNCTIONSDescription of Job Duty

- Analyzes and documents user needs, existing and new policies, processes, procedures and operational methods to consider possible improvements to new and existing systems
- Utilizes elicitation techniques to understand business processes and translate into system requirements and / or development of systems solutions
- Defines and documents business requirements and test cases for system developments
- May include the writing of all or a portion of functional specifications
- Coordinates with business and technology teams, ascertaining system requirements, such as program functions, output requirements, input data acquisition, and system techniques and controls
- Problem solves in areas such as system design, input / output requirements and procedural flow between departments and / or business systems
- Performs configuration of enterprise application software
- Performs testing of new systems, upgrades and patching of existing systems; may include developing test plans
- Conducts and documents results of testing
- May develop instructional materials, training and job aids
- Performs all other duties as assigned

Applicant DocumentsRequired Documents

1. Cover Letter
2. Resume

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Do you have a bachelor’s degree in computer science, engineering, management information systems, or a related field?
   • Yes
   • No
2. * Do you have three years of related experience in application administration and support and experience utilizing SQL and related SQL management tools, including SSMS, SSAS, SSIS, and SSRS?
   • Yes
   • No
3. * Please provide the salary or range that you would require or consider for this position.

   (Open Ended Question)