Academic Services Coordinator

Job description

Academic Services Coordinator Job Number Full/Part Time Schedule Salary 201910298381 Full Time 8AM - 5PM $55,000 - $108,500 Position Information UCR Extension is the continuing and professional education division of the University of California, Riverside offering over 80 programs and certificates to domestic and international students. The Academic Services Department at UCR Extension provides services to the organization in relation to the coordination of the academic program review and revision processes; curriculum documentation; oversight of academic programming quality; and teaching agreement execution and documentation in information management systems. Reporting to the Academic Services Director, the Academic Services Coordinator is the liaison between University Extension and campus Schools, Colleges, and Academic Senate for matters concerning academic programing and instructor approvals. The Academic Services Coordinator is a resource to Extensions academic departments by providing guidance in support of program quality control and adherence to established policy. Education Education Requirements Degree Requirement Bachelor's degree in related area and/or equivalent experience/training. Required
Experience Experience Requirement Experience developing reports and presentations. Required Experience determining academic quality of educational programs, curriculum, and instructional staff. Required Experience performing research, analysis, and interpretation of policies, laws, regulation, and best practices. Required Experience programming courses and reviewing syllabi. Required Experience working in continuing education Preferred 6 - 10 years of related experience. Required
Minimum Requirements Detail-oriented with ability to apply critical thinking skills to analyze problems and apply effective solutions.
Effective writing and editing skills.
Success in providing effective consultative services and building positive relationships.
Understanding of basic database structure, computer systems, and data integration.
Effective project management skills to balance strict and competing deadlines while handling multiple interruptions.
Track record of creating remarkable service experiences.
Ability to train and direct other staff members to administer program operations.
Advanced ability to resolve unique and highly complex problems, program challenges and other issues with little or no precedent.
Advanced critical thinking skills along with excellent quantitative and analytical reasoning ability. Advanced ability to utilize online learning and database technology to analyze and improve program offerings.
In-depth knowledge of commonly used computer application programs.
In-depth knowledge of program graduate course and degree requirements.
Excellent in-depth knowledge and experience in curriculum planning processes and best practices.
Advanced interpersonal skills to work with and gain trust from department senior management, faculty, external stakeholders, fundraisers and students.
Preferred Qualifications Knowledge of university policies and systems.

Familiarity with basic academic standards for determining unit allocations, online course delivery systems, and online course evaluation systems.

Familiarity with DesitnyOne and Filemaker Pro products.

Additional Information In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.


  • UC Riverside was included in the (August 2018) edition of The Princeton Review's "The Best 382 Colleges."

  • Shanghai Jiao Tong University (August 2017) Academic Ranking of World Universities ranked UC Riverside among the top 151 institutions. This survey bills itself as "the most trustworthy precursor of global rankings of the world's top 500 universities."

  • In 2016, UCR was recognized for graduation rate success by the Association of Public and Land-Grant Universities (APLU) for achieving near parity across racial-ethnic, socio-economic, and gender boundaries.

  • UCR ranks among the Top 15 Public Research Universities in the nation, as identified by the 2017 Washington Monthly.

  • In 2017, two separate reports from the Education Trust celebrated UCR as a national leader for African American and Latino student success. UCR was one of just three schools to be named top-performing institutions in both reports and the only California campus recognized among 18 top-performing colleges and universities in the nation for high black student graduation rates.


The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview
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Job No:
Posted: 1/15/2020
Application Due: 10/10/2020
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