Financial Aid Counselor & Outreach - 4332-1A
Updated: Dec 14, 2020
Location: UC Irvine Campus
Department: FINANCIAL AID
Job Opening ID: 4332
Reports To: Acting Assistant Director
Working Title: Financial Aid Counselor & Outreach
Department: Financial Aid
Bargaining Unit: 99
Job Code: 007965
Job Location: UCI Campus
Percent of Time: 100%
Work Schedule: 8am-5pm
Employee Class: Career
This position has been re-opened for further recruitment. Previous applicants need not re-apply to be considered.
Under the general supervision of the Acting Assistant Director, presents financial aid information both on and off-campus to groups of students, prospective students and parents. Evaluates the eligibility for and appropriateness of all financial aid processed through the UCI Financial Aid Office. Completes assigned work on schedule. Provides information to clients in an accurate, timely, professional, and courteous manner. Analyzes regulation and participates in the development of the UCI Financial Aid Office policy and procedure for administering Financial Aid from all sources. Willingly accepts special assignments and other duties as assigned.
BA/BS degree with a minimum of five (5) years of experience; or an equivalent combination of education and/or experience.
Ability to prepare well-organized, up-to-date, easily understood and comprehensive oral presentations, and the ability to deliver oral presentations to large audiences with a good platform demeanor and with sensitivity to audience needs.
Skill to communicate effectively both in person and on the phone, to staff, faculty, students, and members of the community.
Skill to compose and edit written and analytical reports to be clear, concise, and factually and grammatically correct.
Skill to interpret and implement program policies and regulations.
Knowledge of financial aid need analysis and verification procedures.
Knowledge of federal and state financial aid programs.
Ability to advise students on federal, state, institutional financial aid matters.
Skill to evaluate office policies and procedures and formulate proposals for improvement.
Ability to work flexible hours.
Skill to serve on Financial Aid Appeals Board. Is prepared, thorough in deliberation, patient and sensitive.
Willingness to participate in cross-training activities and ability to learn quickly and retain new information.
Skill to coordinate and organize multiple complex projects and tasks and manage competing deadlines to ensure that administrative obligations are met.
Communication and interpersonal skills to interact with diverse groups of people to effectively provide information, identify problems and develop feasible solutions.
Ability to address complex issues and provide suggestions and solutions; ability to maintain security and confidentiality of information and records.
Knowledge of institutional financial aid programs.
Working knowledge of FAME/SBS and can be relied upon to participate in the development and formalization of improvements in the program.
Knowledge of Institutional Need Analysis System (INAS).
Knowledge of computerized financial aid system and experience with a PC.
Bilingual Spanish/English (reading, writing and speaking) to communicate with the students and the families of the diverse student body being served.
Must be available to work occasional evenings, weekends, and special events.
Final candidate subject to background check. As a federal contractor, UC Irvine is required to use E-Verify to confirm the work status of individuals assigned to perform substantial work under certain federal contracts/subcontracts.
The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy .
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500.