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IT Specialist II

Employer
Northern Virginia Community College
Location
Fairfax, VA

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Employment Type
Full Time
Institution Type
Community College

Job Details

Posting Details

Position Information

Job TitleIT Specialist IIDepartmentVP Instr. & Infor. Tech.Posting Number03576PLocationFairfax, VA: 22030Full or Part TimeFull TimePosition End Date (if temporary)Required TravelRelocation CoveredSalary Range$55,000 - $65,000 Position Summary Information

Basic Function

Serve as the IT Specialist for the administrative and college staff. Assist in supervising part time IT staff members, and provide training to junior staff members as needed.

This position is funded with non-continuous or non-recurring funding and is subject to continuation based on fiscal year funds and the needs of the college.

Duties and Responsibilities

Serve as the IT Specialist for the administrative and college staff.Perform individual and group training on the use of the conference/collaboration rooms. Provides support and training to junior staff members as needed.Track and maintain helpdesk tickets using SmarterTrack helpdesk system. Perform computer and laptop repair (PC/MAC), desktop operating system and software support, configuration and upgrade. Create, troubleshoot and deploy computer images. Provide technical support for networks peripherals, computers / laptop hardware and software (PC/MAC), conference/collaboration rooms, and video conferencing rooms. Effectively communicate verbally and in writing with technical and nontechnical personnel. Schedule can include occasional evenings or Saturday work. Plan and complete technical tasks with minimal supervision. Accept other duties as they’re assigned.

Minimum Qualifications

Associate Degree in Information Systems Technology or related field, or equivalent applicable experience or training. Previous experience maintaining LAN’s, desktop/laptops, peripherals and associated software (PC/MAC)

Preferred Qualifications

Bachelor’s degree with coursework in Information Systems Technology.Significant experience maintaining LANs, desktop/laptops, peripherals and associated software (PC/MAC). Proven experience creating and deploying images. Experience with planning and completing technical tasks with minimal supervision.

Required Knowledge, Skills, and Abilities

Ability to work cooperatively with faculty, staff, students and administrators. Knowledge of and ability to train others in distance education tools, and the ability to work with students and faculty in an educational environment. Ability to install and troubleshoot computer software and hardware. Good interpersonal skills with demonstrated ability to communicate effectively verbally and in writing with technical and nontechnical personnel. Working knowledge and experience creating and deploying images. Proficiency with both Microsoft and Apple OS’s and suite of Office applications.Proven ability to plan and complete technical tasks with minimal supervision.

Operation of a State VehicleOccasional Posting Detail Information

Open Date12/02/2019Close Date12/20/2019Open Until FilledNoSpecial Instructions to Applicants

This position is funded with non-continuous or non-recurring funding and is subject to continuation based on fiscal year funds and the needs of the college.

Background Check Statement

The selected candidate’s offer is contingent upon the successful completion of an extensive criminal background
investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of
education, credit checks (relevant to employment), and other checks requested by the VCCS and NOVA such as
I-9 and E-Verify requirements. Additionally, selected candidates may be required to complete the Commonwealth’s
Statement of Economic Interest.

Additional InformationSupplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have an Associate Degree in Information Systems Technology or related field, or equivalent applicable experience or training?
    • Yes
    • No
  2. * Do you have experience maintaining LAN’s, desktop/laptops, peripherals and associated software (PC/MAC)?
    • Yes
    • No
  3. * I understand that only information provided at the time of the application submission will be considered when determining my qualifications and only responses to Supplemental Questions that can be verified in my application and resume will be credited.
    • Yes
    • No
Applicant DocumentsRequired Documents
  1. Resume
Optional Documents
  1. Cover Letter/Letter of Application
  2. Unofficial Transcripts

Organization

Working at Northern Virginia Community College

Northern Virginia Community College is the largest institution of higher education in the Commonwealth of Virginia and one of America’s largest community colleges. NOVA enrolls more than 75,000 students at its six campuses in Alexandria, Annandale, Loudoun, Manassas, Springfield and Woodbridge, and through NOVA Online. With over 130 degree, certificate and workforce programs NOVA helps to prepare students to enter the workforce or transfer to a four-year institution. Learn more about Northern Virginia Community College at www.nvcc.edu/about/glance/index.html 

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