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Assistant Director for Survey Research

Job Details

Posting Details

Posting Information

Vacancy TypeEHRA Non-FacultyIs Internal Transfer OnlyNoWorking TitleAssistant Director for Survey ResearchSalary RangeAnticipated Hiring Range$63,000 - $78,000Position Number00061465Work Schedule8:00 - 5:00, Monday - FridayFull Time Equivalent (FTE)1.0Department022201 - Institutional Research and PlanningDepartmentInstitutional Research and PlanningJob City & StateRaleigh, NCPrimary Function of Organizational Unit

The Office of Institutional Research and Planning is responsible for producing campus-level information and analysis in support of institutional planning, resource allocation and assessment processes, and to comply with federal, regional and state reporting requirements. Key functions include decision support for strategic planning, campus policy information, and program evaluation; coordination of self-studies and SACS accreditation; collecting and reporting on student ratings of instruction (ClassEval); and conducting surveys a students, faculty, staff, and alumni.

Essential Job Duties

The Assistant Director for Survey Research is involved in all phases of outcomes assessment surveys of students, alumni, faculty, and staff at NC State University, with an emphasis on Qualtrics and SAS programming to collect and analyze data and prepare reports. The Assistant Director will work independently and as a member of various teams to develop the overall research design for survey projects and to implement all phases of designs. This includes developing questionnaires, computer programming for online surveys, statistical data analysis, and preparing reports on results. The Assistant Director will work directly with clients and will informally supervise student research assistants.

The Assistant Director for Survey Research has the following job duties:

  • Write and run SAS programs (e.g., to identify populations and select samples, create data files, clean data, perform statistical analyses, output data tables in various formats)
  • Serve as co-brand administrator for NC State’s university-wide Qualtrics license, providing direct support to NC State clients through workshops and one-on-one consultation, creating and updating documentation, and interfacing directly with Qualtrics support and management, as needed
  • Work with clients to identify and select appropriate survey populations/samples
  • Monitor the progress of live surveys, and provide support to those having questions about or technical difficulties with the survey, and fix problems, as necessary
  • Interpret survey results and prepare written reports, including highlights of major findings, subgroup variations, and recommendations for further action based on information gathered in the survey
  • Perform qualitative analyses on open-end comments
  • Synthesize findings from multiple surveys and other data sources, and prepare reports on identified commonalities and differences understood to be of interest to the campus community
  • Develop and distribute materials via newsletters, social media, email, etc. to promote and increase awareness of surveys
  • Provide assistance to data consumers on using/interpreting survey data and reports on results
  • Work directly with clients to clarify and respond to ad-hoc requests for specialized analyses and reports on existing survey data
  • Proofread documents and programs to check for accuracy
  • Program and administer surveys in Qualtrics, including developing questionnaires, uploading panels, creating and distributing messages, creating reports, and downloading data
  • Instruct and informally supervise Research Assistants
  • Develop and update documentation and “how to” materials on survey research procedures, programming, software, etc.
  • Work directly with Director to coordinate and prioritize projects
  • Serve on survey planning committees
  • Participate in professional development activities, such as workshops and seminars, to continue to improve knowledge and skills as related to survey research, database management, data analysis, and reporting
Other Work/Responsibilities

Other duties as assigned.

Minimum Education/Experience

Masters degree or an equivalent combination of education and professional experience.

Departmental Required Skills

Required computer skills/programming languages:

  • Database management (especially the ability to identify appropriate data from multiple sources and multiple platforms and combine as necessary and appropriate)
  • Advanced skills in Base SAS (those with advanced skills in SPSS, STATA, or similar will be considered)
  • Experience with SAS Visual Analytics, Tableau, or similar software
  • Experience in using Qualtrics, Survey Monkey, or similar software
  • MS Office (Word, Excel, PowerPoint)

Required personal/professional skills:

  • Ability to appropriately handle confidential data
  • Project management
  • Careful attention to detail/accuracy
  • Ability to work independently, with only minimal supervision
  • Ability to work well in a team setting and to establish and maintain effective working relationships
  • Strong writing skills
  • Strong communication skills
  • Strong problem-solving skills
  • Ability to multi-task in a fast-paced environment
  • Ability to meet deadlines
  • Desire and ability to learn new skills, including new technologies
Preferred Experience, Skills, Training/Education

Masters or Doctoral degree in Sociology, Psychology, Statistics or related field

At least two years of work experience in survey research

Advanced coursework in statistics, survey methods, and/or programming

Experience with WordPress and/or HTML

Work experience in a higher education setting (e.g., Institutional Research office)

Applicants with more limited survey research experience but possessing superior SAS programming skills and an interest in working in survey research will also be strongly considered

Required License or Certification

N/A

Special Instructions

Please provide a cover letter describing your interest in and qualifications for the position.

Job Open Date10/18/2019Anticipated Closing Date11/01/2019Is this position partially or fully funded on ARRA stimulus monies?NoProposed Hire Date12/02/2019AA/EOE

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Supplemental Question

Required fields are indicated with an asterisk (*).

  1. * How did you learn of this opportunity?
    • NCSU Website
    • NCSU Executive Search Services
    • Monster.com
    • CareerBuilder.com
    • InsideHigherEd.com
    • Other Online Job Board
    • Carolina Job Finder / Employment Guide
    • Job / Career Fair
    • The Chronicle of Higher Education
    • Professional Journal
    • Print Advertisement (Newspaper / Periodical)
    • Professional Organization
    • Direct Contact from NCSU HR Representative / Recruiter
    • NCSU Employee Referral
    • Social Media (LinkedIn, Twitter, Facebook, Other)
    • Other
  2. If you selected "Other" for the previous question, please provide the source you learned about this opportunity from.

    (Open Ended Question)

Application Materials RequiredRequired Documents
  1. Cover Letter
  2. Resume/CV
  3. Contact Information for References
Optional Documents

    Organization

    NC State: Think and Do

    NC State was founded with a purpose: to create economic, societal and intellectual prosperity for the people of North Carolina and the country. We began as a land-grant institution teaching the agricultural and mechanical arts. Today, we're a pre-eminent research enterprise with 12 colleges excelling in all major academic fields.

    NC State studentsOur 34,000 high-performing students take what they learn in the classroom and apply it in the real world by conducting research, working in internships and co-ops, and performing acts of world-changing service. That experiential education ensures that they leave here ready to lead the workforce. NC State's 13:1 student-faculty ratio is one of the reasons why we're the best college for your money in North Carolina (Money) and the No. 5 best value among public universities nationally (U.S. News & World Report).

    Overcoming Challenges, Improving Lives

    NC State is one of only two universities in the nation leading two National Science Foundation Engineering Research Centers — one developing wearable, self-powered health monitors, and the other researching smart-grid technology. We’re also leading interdisciplinary efforts to curb nuclear proliferation, help farmers confront climate change and build a new American manufacturing sector.

    Our research doesn't just get published in a journal or sit on a shelf; it makes an impact. NC State is No. 6 nationwide in commercialization agreements based on university research, and we're No. 2 among universities without a medical school. Our Cooperative Extension Service provides research-based information to citizens in all 100 North Carolina counties. In addition, our industrial extension unit — Industry Expansion Solutions — has created an economic benefit for the state's manufacturers averaging $149 million per year since 2005.

    Bright Minds Creating a Bold Future

    NC State’s 9,000 faculty and staff are world leaders in their fields, bridging the divides between academic disciplines and training high-caliber students to meet tomorrow’s challenges. NC State students won two Goldwater scholarships, five Fulbright scholarships, one Churchill scholarship and a record-breaking 25 National Science Foundation graduate research fellowships in the 2016-2017 academic year. In addition, 25 faculty are members of the National Academies.

    NC State bldg in darkOur Centennial Campus, an award-winning public-private research campus, is home to more than 70 partner organizations working alongside more than 70 NC State research and academic units. Centennial is also the location of the innovative Hunt Library, which Time magazine has dubbed “the library of the future.”

    In Raleigh and Around the World

    It all happens in one of the best cities in America. A top spot for job-seekers and tech professionals, Raleigh is nationally recognized as a leading urban center:

    NC State building oldWith Durham and Chapel Hill, Raleigh anchors the Research Triangle, a national hotspot for high-tech enterprise. The top companies in the region — including IBM, Cisco Systems, SAS Institute, Biogen Idec and GlaxoSmithKline — are among the country’s best employers. They also lead the way in hiring new NC State graduates.

    More than 130 years after its creation, NC State continues to make its founding purpose a reality. Every day, our career-ready graduates and world-leading faculty make the fruits of learning and discovery available to people across the state, throughout the nation and around the world.

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