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Coordinator, Department of Residence Life and Housing

Employer
Wake Forest University
Location
Winston Salem, NC

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Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Job location: Winston Salem, NC


Employment Type: Full-time
Posted data: 2020-03-02
Req: R0002212
Please note:
  • Additional documentation must be added at the bottom of the third screen under the "My Experience."
  • Internal candidates must apply via the internal career portal. Do not proceed with your application from this website.
  • DO NOT complete the application without the required attachments as you will be unable to edit your application.
** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary

The Coordinator of Housing is a full-time, twelve-month position, with the potential to live-on, reporting directly to the Assistant Director of Housing. The Coordinator of Housing works closely with other professionals in the administration and management of a comprehensive residence life and housing program that serves 4000+ on-campus students. Has responsibility for general administration and facility related operations in the department.

Job Description

Essential Functions:

  • Implements, executes and manages, the leased lounge and housing block inspection process.
  • Serves as the primary liaison to student organizations with leased lounges, the Office of Student Engagement, and Facilities and Campus Services regarding lounge project improvements and lounge and block inspections.
  • Manages departmental vehicles including all maintenance services, cleaning and reservations.
  • Management of residential facilities keys
    • Manages lock recores
    • Student room key box preparation
    • Key inventory and reconciliation with WFU Lock Shop database
    • Oversight of key distribution throughout seasonal processes
  • Coordinates electronic key audits/transitions in conjunction with other departmental staff, in partnership with the Deacon OneCard Office.
  • Provides assistance to students, families and other residential guests through the management of day-to-day facilities/housing issues, including but not limited to, work orders and deficiency lists.
  • Assists with the weekly inspections of residential facilities including common areas and grounds.
  • Coordinates daily with contracted Pest Control services for residential facilities.
  • Management of all Residence Life and Housing Off-Campus Properties including contract management and bi-monthly inspections of properties.
  • Attends all Central Office meetings.
  • Attends regular meetings with campus partners.
  • Serves on a variety of committees, projects, and programs within the RLH office and University community.
  • Performs other related duties as assigned.
  • Fulfill central office duty on a rotating basis as assigned year-round.
  • Participates in an on-call rotation

Minimum Qualification:

Associate's degree required, Bachelor’s degree preferred, plus two to three years full-time experience in Residence Life and Housing, Facilities Management, or related field, or an equivalent combination of education and experience. Candidate must be organized with strong attention to detail. Must be able to walk stairs and maneuver through the campus residential areas and buildings. Must have a valid driver’s license to operate university vehicles. Must be able to occasionally lift and carry 25+ pounds.

Knowledge, Skills, Abilities:

  • Ability to communicate with a variety of constituents, both verbally and in writing.
  • Ability to organize workflow and coordinate projects within office and with other departments on campus.
  • Ability to interpret policy and procedures established within the Office of Residence Life and Housing.
  • Ability to work weekends and evenings as assigned.
  • Microsoft Works
  • Google Suite

Supervisory Responsibility:

  • Supervision of Graduate Assistant(s)

Additional Job Description

Time Type Requirement

Full timeNote to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.

Organization

Wake Forest University, formed in 1834, has experienced decades of growth and innovation.  WFU is a distinctive university that combines a liberal arts core with graduate and professional schools and innovative research programs.  The University embraces the teacher-scholar ideal, which prizes the personal interaction between students and faculty.  It is a place where exceptional teaching, fundamental research and discovery, and the engagement of faculty and students in the classroom and the laboratory are paramount.

Wake Forest University is a community that seeks the enlightenment and freedom which come through diligent study and learning. Its higher goal, however, is to give life to the University motto "Pro Humanitate," as members translate a passion for knowledge into compassionate service. The community shares a tradition that embraces freedom and integrity and acknowledges the worth of the individual. The heritage, established by the school's founders and nurtured by succeeding generations, promotes a democratic spirit arising from open-mindedness and discourse. Wake Forest fosters compassion and caring for others. Its collective strength and character are derived from the values and distinctive experiences of each individual; therefore, it affirms the richness of human intellect and culture and its contribution to knowledge, faith, reason, and dialogue. Furthermore, it strives toward a society in which good will, respect, and equality prevail. To that end, Wake Forest University rejects hatred and bigotry in any form and promotes justice, honor, and mutual trust.​

The University is comprised of:  the undergraduate college, Graduate School of Arts and Sciences, School of Business, School of Divinity, School of Law, and School of Medicine (located on the Bowman Gray campus with Wake Forest University Baptist Medical Center) and today enrolls about 4,846 undergraduates and 2,823 students in graduate programs at its principal location, the Reynolda campus.  Students at Wake Forest University enjoy a great deal of access to and interaction with world-class faculty both in and out of the classroom setting with a student-faculty ratio of 11:1.  Wake Forest employs approximately 2,772 full and part-time faculty and staff.

Wake Forest is a collegiate university offering a vibrant, intellectual community with a rich cultural life, an impressive array of facilities, and a strong athletics program competing in the fifteen-team Atlantic Coast Conference (ACC).  Since its founding, the university has adopted the motto “pro humanitate,” which is exemplified by a deep institutional commitment to public service and engagement with the world. Wake Forest has a strong commitment to holistic, eight-dimensional well-being for students, faculty and staff as evidenced in the Thrive initiative.

Winston-Salem, NC

Wake Forest is located in Winston-Salem, NC, a beautiful, mid-sized city centrally located in the Piedmont-Triad region of North Carolina.  Winston-Salem is a family-friendly city with high quality schools, numerous outdoor recreational activities and events, and is known for its vibrant and thriving arts scene.

Winston-Salem residents enjoy close proximity to the beautiful Blue Ridge Mountains (1.5 hours) and Atlantic beaches (4 hours), a moderate climate with four distinct seasons, a very reasonable cost of living, and an eclectic variety of restaurants, wine bars, and breweries for dining with friends and family.  Winston-Salem offers many of the amenities of a large city but with the sense of community and quality of life of a smaller town (www.visitwinstonsalem.com).

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