Office Manager/Secretary, Student Retention and Transition Services
- Employer
- Miami Dade College
- Location
- North Campus
View more
- Administrative Jobs
- Institutional & Business Affairs, Clerical & Administrative Support, Student Affairs, Student Activities & Services
- Employment Type
- Full Time
- Institution Type
- Community College
Job Details
Location: North Campus
Regular/Temporary: Regular
Full/Part Time:
Job ID: 999748
Job Details
Job Family
STAFF - Support Non-Exempt (SNE)Grade
9Salary
$14.79 - $18.49Department
Student Retention and Transition ServicesReports To
DirectorClosing Date
Open Until FilledFLSA Status
Non-ExemptFirst Review Date
November 25, 2019
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The Office Manager/Secretary supports the function of overall operation of Student Retention and Transition Services, including the Advisement and Career Services and ACCESS Disability Services.
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- Supports the function and overall operation of the Student Retention and Transition Services including the Advisement and Career Services and ACCESS/Disability Services Prepares payroll for part-time and full-time staffAnswers phone calls and provides information for students including procedures related to the appeals process, advisement, and registrationSupervises the reception area and ensures delivery of excellent customer service from staff and student assistants while keeping them apprised of new program developments and eventsCreates and maintains correspondence and suppliesMaintains correspondence and suppliesAssists and prepares budget reports and reimbursements and handles confidential informationPrepares department requisitions, disbursements, and duplication requestsMaintains maintenance contracts on copy machine and all printers in departmentAssists Director with various tasks, including setting up special campus eventsCommunicates with academic and student services departments regarding the area services and special eventsGreets and provides information to students in person and on the telephoneAssists with the hiring process of personnelInteracts with other College departments and outside agencies regarding assigned functions
- Performs other duties as assigned
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- Associates degree and two (2) years of successful secretarial/clerical experience in an office setting; or three (3) years of advanced clerical work, including or supplemented by courses in secretarial training or Business courses in high school or college; or a combination of experience and training
- All educational degrees must be from a regionally accredited institution Knowledge and understanding of College organization, goals and objectives, and policies and proceduresProficiency in Microsoft Office applicationsPossess good oral and written communication skillsAbility to work independently, resolve problems and make decisions Ability to perform multiple tasks and organize prioritiesAbility to pass an MDC Clerical Skills Assessment requiring a minimum typing speed of 40 wpmKnowledge of the principles of office management and supervision and ability to apply this knowledge to work problemsKnowledge of pertinent College policies and proceduresAbility to deal with other people with tact, poise, patience and courtesy Ability to write reports, business correspondence, and procedure manualsAbility to effectively present information and respond to questions form groups of managers, clients, customers, and the public Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Ability to keep complex records and prepare periodic reports from such records Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff
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Organization
Since we opened our doors in 1960, the educators at Miami Dade College have focused on providing quality and innovative educational opportunities to every member of our community desiring a higher education. Our goal is a simple one, to ensure the success of our students and increase the strength of our communities.
Today, Miami Dade College is the largest, most diverse and highly regarded college in the nation. We operate eight campuses with over 6,000 employees who educate over 170,000 students from around the world. The College offers over 300 programs of study and several degree options, including vocational, associate, and baccalaureate degrees. We also offer numerous Community Education classes as well as online credit classes through the Virtual College. Specialized and advanced educational opportunities include the prestigious New World School of the Arts, The Honors College and our Dual Enrollment Program.
With such a large organization, our employment needs are very diverse. From full-time professional faculty to part-time adjunct faculty and support staff, the people who comprise the MDC workforce are the innovators who help the College maintain our reputation as one of the most highly regarded colleges in the country.
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