Alumni Relations Assistant - Office of Alumni Relations
- Employer
- Tufts University
- Location
- Medford, MA
View more
- Administrative Jobs
- Academic Affairs, International Programs, Institutional & Business Affairs, Alumni Relations & Development
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
As the first point of contact for all Tufts alumni, the Alumni Relations Assistant will welcome office visitors and handle all incoming calls, emails, and online community requests. This role will provide superior customer service to connect alumni to the appropriate services and help resolve inquiries. This position provides day-to-day administrative, logistical and communications support for the entire OAR (17 people), and specifically for the Alumni Association and Volunteer Management team. Within the Alumni Association, this role tracks monthly finances, plans and executes bi-annual council meetings, supports senior and alumni awards programs, and provides general committee support. The Alumni Relations Assistant enters and manages alumni data and events into Advance (CRM), produces monthly volunteer newsletters and other volunteer communications, and recruits, trains, and supervises office student workers.
QualificationsMinimum Qualifications:
- Typically, a high school diploma/GED and 5+ years of administrative experience OR a bachelor's degree and 3+ years of experience.
- Requires advanced knowledge of Microsoft Office suite including word processing, editing and graphics functions, spreadsheet and database knowledge.
- In addition, bookkeeping or basic accounting knowledge and excellent organizational and interpersonal skills.
- Proactive, articulate, personable, well-organized, service-oriented to internal and external constituents, and able to handle multiple projects concurrently.
- Excellent interpersonal skills are essential, including exceptional oral and written communication skills with strong attention to details.
- 1 to 3 years of professional experience in alumni relations, development and/or volunteer management.
- BA/BS.
- Strong knowledge of Microsoft Office Suite, social media platforms including Facebook, Instagram, Twitter, and LinkedIn, and complex databases.
- Able to work as part of a team, as well as independently; can do attitude with ability to roll up sleeves and tackle all
- Able to attend evening and weekend events.
- An aptitude for and commitment to thinking differently, learning new systems and applications, collaborating.
- Proven ability to manage volunteers.
- Experience in event planning.
- Familiarity with customer relationship management system (such as Advance).
An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.
Equal Opportunity Employer – minority/females/veterans/disability/sexual orientation/gender identity.
Primary Location: United States-Massachusetts-Medford/Somerville
Job: Administrative Support
Organization: UA - Alumni Relations
Employee Status: Regular
Schedule: Full-time
Job Posting: Nov 14, 2019, 11:35:28 AM
Organization
Tufts University is a leader in American higher education – distinctive for its success as a moderately-sized teaching and research university. Our ‘university on a hill‘ is a collection of colleges and academic departments independently recognized for their public service in our local communities, across the country, and around the world.
Working at Tufts University
Across the university you’ll discover talented and committed members of our staff and faculty who share an enthusiasm and a deep commitment to Tufts. We are collectively bound by our pursuit of knowledge and truth, and driven by our common values and aspirations. The strength of these values is reflected in our willingness to look at problems from new perspectives and challenge the status quo.
T10 strategic initiatives
An organization’s priorities can tell you a great deal about the culture. The T10 Strategic Plan provides a window into how our values impact our work as a university and how we work with each other as people. The plan’s initiatives are deliberately ambitious and far reaching – including our Foundational Initiatives that address each employee’s stewardship of limited resources and our plan to engage with and celebrate both our commonalities and differences. These strategic commitments represent who we are and guide what we will become.
Our culture
At the heart of Tufts’ distinctive culture is a commitment to diversity of thought, openness, and the inclusion of people who represent differing experiences and points of view. Our staff, students and faculty represent over 100 countries of origin but with shared values that make us more alike than we are different.
What we value:
Making an impact – We seek out new innovative ways to improve the quality of life of individuals and societies around the world, and at home.
Personal worth – The individual human being must be at the heart of every interaction in which individual differences are understood, valued, and cultivated.
Mindful leadership – Leadership brings with it tremendous possibilities and equally important responsibilities. Our leadership is visible in our words and actions, and the impact we have on the lives of those we serve.
Community – Our connection to each other through learning, arts, culture, sports, and through making an impact, brings us together and enhances our collective well-being.
Progressive learning – Our preparation for complex challenges and changes requires a commitment to lifelong learning, a willingness to challenge accepted thinking, and a sense of urgency in implementing new practices.
What matters?
A university setting provides employees the opportunity to contribute to the well-being of their colleagues, our global community, and their individual professional development. Staff, faculty and researchers embrace the responsibility, and privilege, that working at Tufts provides. While not every employee will have the opportunity to connect personally with the individuals who benefit from Tufts’ research and outreach initiatives, at the end of the day, we all understand just how much our day-to-day work matters.
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