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Patient Registration Counselor II

Employer
University of Kentucky
Location
Benton, KY

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Administrative Jobs
Student Affairs, Counseling
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Posting Details

Posting Details

Job TitlePatient Registration Counselor IIRequisition NumberRE21164Working TitlePatient Registration Counselor II - Marshall CountyDepartment Name7A007:Dentistry Clinical Affairs & Patient CareWork LocationBenton, KYGrade Level38Salary Range$12.04-18.67/hourType of PositionStaffPosition Time Status Full-TimeRequired Education

HS

Click here for more information about equivalencies:http://www.uky.edu/hr/employment/working-uk/equivalenciesRequired Related Experience

3 yrs

Required License/Registration/Certification

None

Physical Requirements

Sitting in front of a computer for long periods of time.

Shift

Monday – Friday Day Shift

Job Summary

The person in this position will provide patient scheduling, patient registration and exceptional customer service for patients, visitors, vendors, and the community at large accessing services at the UK Dental Clinic in (Marshall County) Benton, KY.

The successful candidate occasionally provide 4 handed dental assisting.

Skills / Knowledge / Abilities

Must have excellent computer skills and previous reception or front-desk experience in a dental or medical office working with adults, children, and special needs patients. Attention to detail and accuracy. Ability to work in a busy environment. Excellent customer service to all internal and external customers. Computer experience including Microsoft Word, Excel and Outlook.

Does this position have supervisory responsibilities? NoPreferred Education/Experience

Candidate with knowledge of dental terminology and procedures, billing procedures, and knowledge of electronic clinical patient management software system preferred.
Proven experience working with internal and external customers in a positive and professional manner preferred.
Medical/Dental Office and dental assisting experience preferred.

Deadline to Apply11/27/2019University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * I understand this position is located in Benton, KY (Marshall County).
    • Yes
    • No
  2. * Please indicate your amount of paid employment experience with patient scheduling in a clinical, dental, or healthcare setting.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  3. * Please indicate your paid employment experience with clinical registration.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  4. * Please indicate the number of years of paid experience you have in medical and/or dental billing and collecting payments?
    • None
    • Some but less than 1 Year
    • More than 1 year, up through 3 years
    • More than 4 years, up through 6 years
    • More than 6 years, up through 9 years
    • More than 10 years
  5. * Do you have experience in dental assisting?
    • No
    • Yes
  6. * How many years of expanded duty dental assisting experience do you have?
    • No response
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 6 years
    • More than 6 years
  7. * Describe your experience in implementing and/or working with electronic health records.

    (Open Ended Question)

  8. * Where did you first see this position advertised other than on UK's online employment system?
    • InsideHigherEd.com
    • HigherEdJobs.com
    • Diverseeducation.com (Diverse Issues in Higher Education)
    • HERCjobs.org (Higher Education Recruitment Consortium)
    • InsightIntoDiversity.com
    • Latinosinhighered.com
    • Indeed.com
    • A Colleague, Friend and/or Family Member
    • None of the Above
Applicant DocumentsRequired Documents
    Optional Documents
    1. Resume
    2. Cover Letter

    Organization

    Fast Facts

    Location: Lexington, Ky.
    Founded: 1865
    Endowment: $1.1 billion
    Budget: $3.5 billion
    Research Grants and Contracts Awarded: $316.5 million
    Library Holdings: 4.3 million volumes
    Enrollment: 30,76
    President: Dr. Eli Capilouto
    Provost: Dr. David W. Blackwell
    Executive Vice President for Finance and Administration: Dr. Eric Monday
    Executive Vice President for Research: Dr. Lisa A. Cassis
    Executive Vice President for Health Affairs: Dr. Mark F. Newman

    About the University

    Adjacent to downtown Lexington, UK is nestled in the scenic heart of the beautiful Bluegrass Region of Kentucky. UK's campus covers more than 814 acres, with more than 30,700 students and 13,500 full-time employees, including nearly 2,400 full-time faculty and librarians.

    Mission

    The University of Kentucky is a public, land grant university dedicated to improving people's lives through excellence in education, research and creative work, service, and health care. As Kentucky's flagship institution, the University plays a critical leadership role by promoting diversity, inclusion, economic development, and human well-being.

    Our Guiding Principles

    The University is driven by the promise it has made to Kentucky, one that honors its land-grant mission and a heritage honed through 150 years of service to the Commonwealth of Kentucky. Six principles guide our efforts. They are: creating a vibrant undergraduate learning community, advancing a high-quality graduate and professional education portfolio, cultivating a robust research environment, developing a strong and sustainable UK infrastructure, fostering a positive work environment for faculty and staff, and ensuring a meaningful impact on the Commonwealth and the community.

    Employment/Benefits

    As Central Kentucky's largest employer, the University of Kentucky supports the recruitment and retention of unparalleled talent - individuals who inspire learning, teaching, service and healing through innovation in work solutions, initiatives, policies and programs. Impressive benefits at the University include an excellent retirement package, with an employer match that doubles the employee's contribution, a dynamic work-life program to assist employees in balancing their work with their personal lives, a wellness program to protect, maintain and promote the health of employees, and a strategic plan that nurtures diversity of thought, culture, gender and ethnicity. For more information regarding benefits, visit http://www.uky.edu/hr/benefits.

    Research

    In fiscal year 2016, the University of Kentucky was awarded $316.5 million in external grants and contracts. UK is one of only eight universities across the country with the full range of undergraduate, graduate, professional and medical programs on one contiguous campus, leading to groundbreaking discoveries and unique cross-disciplinary research and scholarship. Moreover, UK is currently one of only 22 public institutions with a trifecta of federal designations of excellence in research: for aging, in cancer and in translational science. A new $265 million research facility, due to open in 2018, will bring together clinicians, scientists and scholars from across UK’s campus to reduce health gaps in Kentucky. These health gaps include cancer, cardiovascular disease & stroke, diabetes & obesity, substance abuse, and neuroscience & aging.

    Research at UK is a dynamic enterprise encompassing both traditional scholarship and emerging technologies. UK is one of eight universities in the U.S. that has well-established programs in agriculture, engineering, medicine and pharmacy on a single campus, leading to groundbreaking discoveries and unique interdisciplinary collaboration.

    In 2013, the UK Markey Cancer Center announced its designation as a National Cancer Center by the National Cancer Institute. This designation places UK among an elite group of 22 research universities that can boast the "Triple Crown" of federal research awards: NCI designation, the Clinical Translational Sciences Award, and a federally supported Alzheimer's Disease Center.

    UK HealthCare

    UK HealthCare has strategically developed an incredible capacity to serve the Commonwealth through its state-of-the-art patient care pavilion and emergency rooms, advanced biomedical and biological research, and a network of affiliate health care agencies throughout Kentucky. Passion for people and a vision for the "medical campus of the future" have inspired leading physicians and researchers from across the United States to join UK. Their research agenda is balanced with outreach to affiliated and partner hospitals, so Kentucky families can receive high-quality health care at home and travel to Lexington for only the most advanced, complex medical care and procedures.

    Living in the Bluegrass

    Ranked as one of the nation's best places to live and work, Lexington offers many diverse educational, cultural and commercial opportunities. With a population of more than 314,000 people, Lexington supports cultural attractions such as opera, ballet, theater and musical events. Surrounded by rolling hills and horse farms, the Bluegrass Region is known for its natural beauty. For more information: http://www.uky.edu/hr/employment/working-uk/life-in-lexington.

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