Posting Details

Posting Details

Requisition NumberS1911Position NumberTemporary Administrative Support SpecialistPosition Classification TitleAdministrative Support SpecialistFunctional TitleAdministrative Support SpecialistPosition TypeTemporary StaffUniversity Information

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter, and Instagram.

Primary Purpose of the Organizational Unit

Organizational units will vary.

Position Summary

The Department of Human Resources is seeking qualified individuals for temporary Administrative Support Specialist positions that MAY become available on campus. When a UNCG Department is in need of a temporary Administrative Support Specialist, qualified applicants who have applied to this temporary pool will be considered.

Duties and responsibilities could include, but are not limited to the following:

• Banner Processing
• Office Management
• Departmental HR functions
• Assisting with/or Managing Departmental Budget
• Providing professional support and customer service to clients, students, Faculty and/or Staff
• Assisting with clerical and administrative duties
• Processing travel arrangements and reimbursements
• Composing written materials; including memos, emails, agendas or minutes from meetings
• Other duties assigned by Supervisor

Minimum Qualifications

HIGH SCHOOL DIPLOMA OR EQUIVALENCY AND ONE YEAR OF RELATED OFFICE EXPERIENCE; OR EQUIVALENT COMBINATION OF TRAINING AND EXPERIENCE.

Additional Required Certifications, Licensures, and CertificatesPreferred Qualifications

• Associates Degree or higher
• At least two (2) to three (3) years of administrative/office experience at a higher learning institution.

Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, than management may consider other applicants. Salary would be determined based on competencies, equity, budget and market considerations.

Special Instructions to Applicants

IMPORTANT NOTICE TO APPLICANTS
This posting will remain active for one quarter (roughly ninety (90) days). After the quarterly cycle, this posting will close and the application will be cancelled. You may then re-apply to the new active posting. The Close Date listed indicates when this quarterly posting will close.

Applicants must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail for qualifications to be considered.

Applications are not complete until an online confirmation number is received at the end of the application process.

Recruitment Range listed for each competency level of an Administrative Support Specialist
Contributing = $12.20- $14.66
Journey = $14.66 – $17.50
Advanced = $17.50 – $20.05

Temporary positions are paid on an hourly rate basis. Rate will be approved by Human Resources.

Recruitment Range$12.20 - $20.05Org #-DepartmentHuman Resources - 58401Work Hours of PositionHours may vary and will be determined by the hiring DepartmentNumber of Months per Year12Posting RequirementsJob FamilyCareer Banded TitleAdministrative Support SpecialistOpen Date10/01/2019Close Date12/31/2019FTE 0.100FLSANon-ExemptIf other, please indicateIf time-limited, please specify end date for appointment.

Duration of appointment will be determined by the needs of the department.

Salary Grade EquivalencyKey Responsibilities

Key Responsibilities

Key Responsibility

Providing administrative support

Essential Tasks

• HR functions
• Assisting with budget and financial tasks
• Supporting an Administrator(s)
• Clerical duties
• Composing written materials
• Data Entry
• Other duties assigned by supervisor

Competency

Competency

CompetencyKnowledge -ProgramCompetency Description

Contributing – Demonstrates basic understanding of the area of specialization, of program procedures, methods, and practices to include knowledge of program and staff responsibilities.
Journey – Demonstrates in-depth knowledge of the area of specialization, the program, process, and/or organizational operation. May be the content/process resource.
Advanced – Program knowledge includes acceptable interpretations, applications, and allowable exceptions of written policies and procedures Requires knowledge of organizational structure, functions, and services, programs, office procedures and practices.

Competency Level Competency

CompetencyInformation/Records AdministrationCompetency Description

Contributing – Uses established filing and data systems, functions, and/or procedures that require knowledge of the program. Reviews data and information for completeness and accuracy using standard guidelines; performs tasks with attention to detail. Understands software used to perform day-to-day functions.
Journey – Coordinates varied records processing activities requiring the application and some interpretation of agency procedures, policies, laws, and regulations. Reviews information for completeness and accuracy using multiple guidelines.
Advanced – Performs research, data collection and analysis of information, and report writing. Utilizes, reconciles, and manipulates data from different internal and external software systems. Applies an in-depth knowledge of a variety of complex processes and procedures.

Competency Level Competency

CompetencyCommunication - Verbal/WrittenCompetency Description

Contributing – Communicates information clearly to staff, clients, and/or public about services, processes, and procedures using prescribed or established guidelines. Applies judgment in releasing confidential information or to whom to refer questions. Utilizes program specific terminology. Gathers readily available information from office records to drafts, e-mails, memos and other documents. Proofreads documents for grammar, spelling, punctuation, and basic formatting. Provides answers to requests for general information in written format. Records and documents information accurately.
Journey – Presents ideas in a clear, concise, organized manner. Explains and interprets programs, policies and procedures to meet the specific needs of staff and clients. Advises program staff/clients in all matters related to program operations. Composes and organizes ideas logically, works in multiple formats such as letters, memos, reports or presentations, and can change/adjust style to meet the needs of the program and audience. Reviews sensitive materials and edits content constructively.
Advanced – Interprets guidelines, answers inquiries and advises others regarding processes, services, and operations as applied to non-standard situations. Communicates expectations to other employees, which may include formal/informal training. Independently compiles, analyzes, assimilates, and composes information into varied or non-standard formats with responsibility for content review, accuracy, quality, and timelines, requiring in-depth program knowledge and interpretation.

Competency Level Competency

CompetencyBudgetingCompetency Description

Contributing – Acquire and apply knowledge of policies, procedures, and campus resources in order to complete budget forms. Monitors and reconciles departmental or program budget and tracks travel and office expenditures.
Journey – Exercises responsibility for administering the budget, which includes making recommendations regarding the use and distribution of funds within the department.
Advanced – Serves as resource for co-workers on budget policies, procedures, and resources. May act as lead person within assigned area of responsibility

Competency LevelADA Checklist

ADA Checklist

"R" for Rare (0-30%), "O" for Occasional (30-60%), "F" for Frequent (60-90%), "C" for Constant (90-100%)

Physical EffortReading, Writing, Talking, Standing, Sitting, Walking, Lifting-0-30 lbs.Work EnvironmentApplicant DocumentsRequired Documents

Optional Documents

1. Resume/CV
2. Cover Letter

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Which of the following options best describes your education history?
   • No Response
   • Bachelor's Degree or higher
   • Associate's Degree
   • 3 years of college coursework
   • 2 years of college coursework
   • 1 year of college coursework
   • less than 1 year of college coursework
   • High School Diploma or GED
2. * How many years of experience in a directly related field do you have?
   • No Response
   • 4 or more years
   • 3 years
   • 2 years
   • 1 year
   • 4 months
   • less than 4 months
3. * Please indicate how you learned of the vacant position for which you are applying:
   • UNCGjobsearch Website
   • Greensboro News & Record
   • Carolina Peacemaker
   • Other Newspaper
   • The Chronicle of Higher Education
   • Inside Higher Ed
   • Other Professional Journal
   • NCWorks.gov
   • UNC System Job Board
   • Other Online Job Board
   • Personal Networking
   • Other
4. * Do you have experience using BannerHR?
   • Yes
   • No
5. * Do you have experience using BannerStudent?
   • Yes
   • No
6. * Do you have experience using BannerFinance?
   • Yes
   • No
7. * Do you have experience in higher education?
   • Yes
   • No
8. * Do you have general accounting/and or state budget experience?
   • Yes
   • No
9. * Please rate your computer applications skills? (Using Excel, Word and Powerpoint)?
   • Beginner
   • Intermediate
   • Advanced
10. * Do you have experience as a Receptionist?
    • Yes
    • No