Position Details

Position Information

Job TitlePart-Time Temporary Information SpecialistCampusUrban Campus/Des MoinesJob Number20-T25Employment DateAs soon as possibleJob CategoryPart-time Temporary Staff PositionsApplication & Position Information Call

Brad Spielman (515) 697-7761 or blspielman@dmacc.edu

Posting Detail Information

Salary Information

$14.00 per hour.

Job Summary

Part-Time Temporary Information Specialist.

Perform a variety of general office duties it support of the DMACC-Urban Student Services Office and the College’s student population.

Essential Functions

Greet and assist prospective and current students, staff, and visitors and the general public by disseminating information concerning educational offerings, college policies, and procedures, DMACC webpage navigation, events, and activities.

Receive and transfer calls through the college switchboard. Direct students to the appropriate resource(s).

Perform clerical support activities: Order and maintain office supplies, sort and deliver incoming mail, type documents and correspondence, order and maintain supply of relevant office forms.

Organize, maintain, and process student records

Maintain calendars for the Counseling Services, Academic Advising, Financial Aid, and Student Enrollment staff.

Required Qualifications

High school diploma or GED.

Two years of general office experience which included or was supplemented by significant public contact and telephone work. (Postsecondary education may substitute for up to 1 year of the required experience with 15 semester hours equivalent to 6 months of experience.)

Experience providing exemplary customer service to clients in a stressful and fast-paced environment, while maintaining confidentiality.

Strong communication skills.

Ability to plan, organize and manage time and the commitment to follow through.

Excellent problem solving skills.

Demonstrated ability to establish and maintain a professional working relationship with a wide variety of individuals coming from diverse backgrounds.

Knowledge of current software applications.

Desired Qualifications

Post-secondary degree.

Experience in a post-secondary educational institution, particularly in a financial aid, student accounts, admissions, or student affairs.

Demonstrated advocacy for students/clients and their needs.

Ability to speak a language in addition to English.

Work Schedule

Monday-Thursday 2:00-6:00pm; Friday: 11:00am-5:00pm

Posting Date08/30/2019Deadline for Submitting ApplicationsOpen Until FilledYesSpecial Instructions to ApplicantsQuick Linkhttp://jobs.dmacc.edu/postings/4604Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Please describe your experience working in a fast-paced office environment, detail your responsibilities, work load, and customer contact experience.

   (Open Ended Question)

2. * Please describe a time you had to manage multiple projects at one time. Detail your approach and the tools and techniques you employed in order to reach deadlines.

   (Open Ended Question)

3. * Please describe your experience working with diverse groups of people. How do you establish and maintain a professional working relationship. What languages, besides English, do your fluently speak and write?

   (Open Ended Question)

4. * How did you learn about this job opening?
   • DMACC Employee Referral
   • Friend/Relative
   • Indeed.com
   • TeachIowa.gov
   • HigherEdJobs
   • CareerBuilder
   • The Chronicle of Higher Education
   • LinkedIn
   • Iowa Workforce Development
   • DMACC Website
   • DMACC Applicant Interest Email
   • Other

Documents Needed to ApplyRequired Documents

Optional Documents

1. Resume
2. Cover Letter
3. Transcripts
4. References
5. Other