Part-Time Temporary Information Specialist
- Employer
- Des Moines Area Community College
- Location
- Urban Campus/Des Moines
View more
- Administrative Jobs
- Student Affairs, Counseling
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Brad Spielman (515) 697-7761 or blspielman@dmacc.edu
Posting Detail Information Salary Information$14.00 per hour.
Job SummaryPart-Time Temporary Information Specialist.
Perform a variety of general office duties it support of the DMACC-Urban Student Services Office and the College’s student population.
Essential FunctionsGreet and assist prospective and current students, staff, and visitors and the general public by disseminating information concerning educational offerings, college policies, and procedures, DMACC webpage navigation, events, and activities.
Receive and transfer calls through the college switchboard. Direct students to the appropriate resource(s).
Perform clerical support activities: Order and maintain office supplies, sort and deliver incoming mail, type documents and correspondence, order and maintain supply of relevant office forms.
Organize, maintain, and process student records
Maintain calendars for the Counseling Services, Academic Advising, Financial Aid, and Student Enrollment staff.
Required QualificationsHigh school diploma or GED.
Two years of general office experience which included or was supplemented by significant public contact and telephone work. (Postsecondary education may substitute for up to 1 year of the required experience with 15 semester hours equivalent to 6 months of experience.)
Experience providing exemplary customer service to clients in a stressful and fast-paced environment, while maintaining confidentiality.
Strong communication skills.
Ability to plan, organize and manage time and the commitment to follow through.
Excellent problem solving skills.
Demonstrated ability to establish and maintain a professional working relationship with a wide variety of individuals coming from diverse backgrounds.
Knowledge of current software applications.
Desired QualificationsPost-secondary degree.
Experience in a post-secondary educational institution, particularly in a financial aid, student accounts, admissions, or student affairs.
Demonstrated advocacy for students/clients and their needs.
Ability to speak a language in addition to English.
Work ScheduleMonday-Thursday 2:00-6:00pm; Friday: 11:00am-5:00pm
Posting Date08/30/2019Deadline for Submitting ApplicationsOpen Until FilledYesSpecial Instructions to ApplicantsQuick Linkhttp://jobs.dmacc.edu/postings/4604Posting Specific QuestionsRequired fields are indicated with an asterisk (*).
- * Please describe your experience working in a fast-paced office environment, detail your responsibilities, work load, and customer contact experience.
(Open Ended Question)
- * Please describe a time you had to manage multiple projects at one time. Detail your approach and the tools and techniques you employed in order to reach deadlines.
(Open Ended Question)
- * Please describe your experience working with diverse groups of people. How do you establish and maintain a professional working relationship. What languages, besides English, do your fluently speak and write?
(Open Ended Question)
- * How did you learn about this job opening?
- DMACC Employee Referral
- Friend/Relative
- Indeed.com
- TeachIowa.gov
- HigherEdJobs
- CareerBuilder
- The Chronicle of Higher Education
- Iowa Workforce Development
- DMACC Website
- DMACC Applicant Interest Email
- Other
- Resume
- Cover Letter
- Transcripts
- References
- Other
Organization
DMACC is the largest community college in Iowa, serving Central Iowa since 1966. We have 500+ faculty and staff dedicated providing the most immersive, progressive, and innovative learning experience for our students.
We're proud to provide one of the best opportunities for educational advancement in the state. Our student body is made up of traditional students as well as professionals from a multitude of backgrounds.
We offer the lowest tuition and fees in the state with more than 220 programs of study. Our credit students can graduate with an associates degree, college diploma or certificate. With courses available online or face-to-face, students can easily plan a class schedule that fits their needs.
With an average class size of 18 students to 1 faculty member, students get a level of assistance that may not be possible at other institutions.
We offer learning opportunities through our six campuses and six learning centers.
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