UCSD Layoff from Career Appointment: Apply by 11/15/2019 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 11/26/2019. Eligible Special Selection clients should contact their Disability Counselor for assistance.

Under the general direction of the MSO, the incumbent is responsible for the overall management of the Graduate programs in Literature. The Department of Literature serves approximately 65 PhD students, 15 MFA students, 47 ladder-rank faculty and approximately 20 lecturers or visiting faculty. Responsibilities include graduate student advising/counseling, interpretation of program and university polices, regulations and requirements, evaluation and monitoring of student progress and fulfillment of degree requirements, the entirety of the annual admission process, and correspondence with prospective students.

Also responsible for, TA/Reader/GSR appointments, payroll processing, financial record-keeping and financial transaction processing. Work with MSO and Student Affairs Coordinator to advise the Faculty Directors, Department Chair, program committees and faculty members on all programmatic and administrative matters regarding the Graduate programs. Participate in the analysis, design and implementation of academic programs, policies and procedures, student record systems, long-range planning and website maintenance. Regularly covers front desk duties and provide information about the department via email, phone or in-person.

Applies professional Student Services concepts, policies and procedures in the completion of Student Services assignments that are of limited scope and impact. Receives instructions on most work assignments, and regularly consults with Student Services specialists in the course of completing increasingly complex assignments. Follows standard practices and procedures in analyzing Student Services situations or data from which answers can be readily obtained. Exercises some judgment within defined procedures and policies to determine appropriate action.

• Overtime and weekends may be required.

Please submit a cover letter for a complete application.

• A Bachelor's Degree in related area with experience; or an equivalent combination of relevant experience and education.

• Thorough knowledge of personnel/payroll policy and procedures, graduate student benefits, and Graduate Division requirements.

• Working knowledge of University policy and procedures governing academic affairs, graduate student admissions requirements, and student services; experience in academic advising.

• Demonstrated skill in analysis, development, implementation, organization and management of academic and student programs and processes.

• Thorough working knowledge of UC and the department/school/college. Ability to interpret and implement program goals and policies regarding graduate education.

• Multicultural competencies; ability to work with diverse student populations and as part of a team.

• Proficiency using PCs for word processing, database management, accounting and electronic mail. Knowledge of Microsoft Word, Excel, Access, and email technology.

• Excellent oral and written communication skills, including ability to compose correspondence reports for Director's signature. Ability to understand and follow oral and written instructions.

• Skill to articulate program descriptions and requirements to individuals with broad educational, cultural, and language backgrounds using tact, diplomacy and discretion. Ability to communicate and convey information relevant to departmental affairs effectively and in a timely fashion to MSO.

• Proven experience and skill in strong leadership, organizational, planning, decision making and management practice techniques. Skill in problem solving, negotiation, and conflict resolution.

• Strong skill to prioritize and organize workload. Ability to work effectively with frequent interruptions and successfully move multiple tasks through to completion. Ability to maintain confidentiality in accordance with established policies.

• Job offer is contingent upon a satisfactory clearance based on background check results.