Customer Relationship Analyst
- Employer
- Georgia Southern University
- Location
- Statesboro
View more
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
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Customer Relationship Analyst
Georgia Southern University
Requisition Number: STA002578
Department: 3900627100-IT Service and Delivery
Position Status: Full-Time
Position Summary:
Information Technology Services. The Customer Relationship Analyst provides desktop computer support for hardware, software, peripherals, and services across Windows and Apple operating systems. Consults and trains cross-functional University team members to keep systems running smoothly across campus.
Essential Functions
Georgia Southern University is a Tobacco Free Campus.
Minimum Education Required:
High School Diploma or equivalent; possess CompTIA A+/Network+ certifications or obtain within 180 days of employment
Could a level of job-related experience higher than the minimum required for the position substitute for the minimum level of education?: No
Minimum Experience Required:
Three or more years of related work experience
Could a level of education higher than the minimum required for the position substitute for the minimum level of job-related experience?: No
Knowledge, Skills & Abilities:
Effective communication (verbal and written), organization and human relations skills; ability to work well in a diverse environment; proficiency with computer and Microsoft Office Applications software including word processing, spreadsheets, and databases; legally authorized to work in the United States; successful completion of background investigation prior to employment
Preferred Education:
Bachelor’s Degree
Preferred Experience::
Five or more years of experience in related work experience or in the customer service field
Salary Range: $33,300 - $41,600
Job Open Date: 11/12/2019
Job Closing Date: 12/20/2019
Special Instructions Summary:
To apply, visit: https://employment.georgiasouthern.edu/postings/64399
Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-5468 or HR-TDD: (912) 478-0791.
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