Posting Details

Posting Details (Default Section)

Posting Number9001184TitlePart-time Enrollment GuidePosition TypePart-TimeDepartmentAdmissionsJob Summary

PT Enrollment Guide will assist current and prospective students, parents, faculty, and staff in regards to all areas of enrollment affairs. They will answer questions in the areas of Admissions, Financial Aid, registration, and student affairs questions from all levels of media, not limited to email, text, chat, phone, and in person. They will be expected to quickly and efficiently determine the needs and give holistic responses in regards to the enrollment process.

Responsibilities:
• Provide the highest quality customer service to all who visit the Mane Stop.
• Accept and process all documents required for enrollment.
• Accept and process all documents required for Financial Aid.
• Communicate effectively in an oral and written fashion.
• Responsible for responding to student inquiries through email, text, chat, and in person.
• Process schedule additions and changes.
• Admit and assist in registration processes.

Regular office hours are Monday through Thursday 8 am-5 pm and Friday 8 am-noon. Summer hours are 7:30 am-5:30 pm Mon-Thurs & closed on Fridays. This position is a part time position that works no more than 19 hours per week.
Subject to criminal background check. Resume required in addition to application. Salary: $9/Hour. Position open until filled.

Required Education

High School diploma or GED.

Required Skills & Abilities

•Knowledge of Microsoft Suite applications
•Ability to multitask and manage assignments with deadlines
•Ability to act in a professional manner
•Ability to maintain a neat/clean professional appearance
•Ability to work independently and in a team atmosphere
•Ability to work under pressure during times of heavy workloads and short time lines
•Knowledge of College and departmental policies, procedures, safety, and regulations

Preferred Skills & Abilities

•Knowledge of Jenzabar EX student information system
•Knowledge of Canvas system

Required Experience

Two years customer service experience.

Preferred ExperiencePosting Date09/25/2019Closing DateSpecial Instructions to Applicants

North Central Texas College (“NCTC”) is an equal opportunity employer. NCTC does not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetics, equal pay, or any other legally protected characteristic. NCTC prohibits harassment on the basis of a legally protected characteristic and/or retaliation for reporting a complaint.

LocationGainesvilleSupplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you hear about this employment opportunity?
   • NCTC website
   • Facebook
   • LinkedIn
   • Employee Referral
   • HigherEdJobs
   • Indeed.com
   • Workforce Solutions- Texoma
   • Hispanics In Academia
   • ZipRecruiter
   • Chamber of Commerce
   • Work in Texas
   • Diversity & Inclusion Email
   • Texas Association of Black Personnel in Higher Education
   • VIP Position - HigherEdJobs.com
   • HERC
   • Inside Higher Ed
   • CommunityCollegeJobs.com
   • SciencePositions.com
   • AdjunctProfessorJobs.com
   • DeanPositions.com
   • MathematicalJobs.com
   • AllHigherEd.com
   • AcademicJobs.net
   • PhdJobs.com
   • CollegePresidentJobs.com
   • FacultyJobs.net

Application DocumentsRequired Documents

1. Resume

Optional Documents

1. Cover Letter
2. Unofficial Transcript