Video Conferencing and Classroom Technology Specialist
- Employer
- University of the Pacific
- Location
- San Francisco
View more
- Administrative Jobs
- Technology, Multimedia & Audiovisual
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
•Position is full-time, eight hours per day, five days per week, with occasional evening and weekend hours. Occasional travel to off-site locations can be anticipated.
essential functions.
Under the direction of the Assistant Vice President for SF Campus Technology, develop, redesign, design, engineer, maintain, improve, support, project manager, implement and fix audio visual systems, digital signage infrastructure, lecture capture system and apple machines and devices.
Essential Functions•Maintain video conference infrastructure and its associated software, including integrated call management systems, digital technologies, educational media, lecture capture, video and audio-conferencing, web conferencing, distance learning technologies and school’s room reservation system.
•Provide support for video conferencing technologies and audio, video, and classroom multimedia hardware and software, web conferencing and learning technologies including but not limited to clickers, lecture capture and on demand course video, live & post-production.
•Coordinate the efforts of IT members and third party contractor and consultants to manage the school’s video conferencing, classroom technology infrastructure and digital signage end point technology, maintenance and support
•Create and maintain computer-based teaching aids as needed. Develop technical documentation on IT-video Conference related tools and processes, conferences practices, protocols concepts, practices, and procedures including security.
•Troubleshoot issues and provide support in installation, implementation, and maintenance of video conference systems, and voice/data equipment.
•Collaborate with Instructional Design Support Specialist in supporting and implementing educational technology.
•Maintain knowledge of industry standards and innovation of systems and software. Research and evaluate new software, hardware and technology for incorporation into the school’s video conferencing and classroom technology infrastructure. Interact with other departments and administration on computer-based educational policies and projects.
•Project manage AV projects, design and integration working with vendors to advise the school of all design shortcomings and pitfalls.
•Project manage AV programming and user interface design for Sim Lab – Develop a UI wireframe based on user requirements and classroom standard operating procedures. Work with the AV vendor programmers to maintain standards across all rooms, debugging programming and ensuring a working system is delivered.
•Develop, execute and maintain apple machine and SCCM device management framework for the San Francisco Dental Campus. Develop standard operating procedures for new machines and devices, configuration profiles and self-service application distribution. Manage apple VPP and DEP accounts for the school.
•Implement, maintain and support the SF campus lecture capture system. Improve the lecture capture system integration where possible augmenting application program interfaces and audio visual systems hard ware and programming.
•Improve whether through design, engineering or project management the audio visual systems, lecture capture systems, digital signage systems and apple machine and device management framework at the SF dental campus.
•Perform all other duties as assigned by the Assistant Vice President for SF Campus Technology.
Minimum QualificationsKnowledge of:
•Video conference systems, call management systems, video hosting services.
•Installation, implementation, and maintenance of audio visual systems, digital signage infrastructure, lecture capture systems, apple management frameworks, video conference systems, and voice/data equipment.
•How to Integrate and Maintain Crestron Systems
•MS Office Applications, advance functions in PowerPoint.
•Audio and video production; graphic design principles.
•Personal computers, preferable Mac, PC.
•Operating systems; OS and Microsoft
Education:
•Bachelor’s degree in related field or combination of education and experience.
•CTI-P101 Foundations of Crestron Programming preferred.
•DM Certified designer preferred.
•Crestron Certified Audio Technician preferred.
Experience
•Minimum of two (2) years experience in technical administration of video conferencing systems.
•Minimum of one (1) year experience with production and design on Intel processor based PCs.
•Hands-on experience designing, installing, and troubleshooting cabling and wiring systems.
•Experience working in a higher education environment preferred.
Ability to:
•Communicate effectively with faculty, staff, and students while providing exceptional customer service.
•Ability to research, prepare, and present cost estimates, budget reports, capacity forecasting, and systems upgrade recommendations.
•Provide effective training on innovations in technology.
•Manage time, organize duties/assignments, and set priorities to meet multiple deadlines.
•Work effectively and accurately with multiple interruptions.
The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the
•Work performed primarily in a general office and classroom/conference room environment.
•Exposure to cooler temperatures and noise within a server room environment can be anticipated.
•Position requires sitting, standing and walking a majority of working hours with occasional bending, stooping, squatting, reaching and grasping. Frequent use of computer keyboard and telephone.
•Occasional lifting of equipment up to 40 lbs.
Applicants who are selected as final possible candidates must pass a criminal background check.
AA/EEO Policy StatementUniversity of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.
Posting Specific QuestionsRequired fields are indicated with an asterisk (*).
- * How did you first learn about this employment opportunity?
- University of the Pacific Website
- Asianlife.com
- Blackperspective.com
- CentralValleyJobs.com
- Craigslist
- Dice.com
- Higheredjobs.com
- Hispanic-Jobs.com
- Indeed.com
- Insidehighered.com
- Lgbtconnect.com
- Metrochamber.org
- Monster.com
- Thelaa.org
- SimplyHired.com
- Workplacediversity.com
- Association of American Colleges and Universities (AAC&U)
- Chronicle of HIgher Education
- Diverse Issues in Higher Education
- EDUCAUSE
- Higher Education Recruitment Consortium (HERC)
- Higher Education Recruitment Consortium - Northern California (NorCal HERC)
- Modesto Bee
- Pacific Employee
- Personal Referral
- Professional or Association Listserv
- Publication or website from a professional organization
- Sacramento Bee
- San Francisco Chronicle
- Stockton Record
- Agency Referral
- Other Online Job Board
- Resume
- Cover Letter/Letter of Application
Organization
Since its founding in 1851 as California’s first chartered university, University of the Pacific has been transforming the lives of students, enhancing the vitality of its surrounding communities and bringing a pioneering spirit to how we educate and serve.
Pacific is recognized for high-quality academic programs, dedicated faculty mentors and excellent professional preparation built on a strong liberal arts foundation. The university is consistently ranked among the top national universities by U.S. News and World Report and Princeton Review.
University of the Pacific is a dynamic three-city university with campuses in Stockton, Sacramento and San Francisco. With a presence in these three very different and uniquely California cities, Pacific enjoys a truly distinctive footprint in California and the West.
Sacramento
Pacific’s beautiful, tree-lined campus in Sacramento provides a focused learning environment with ties to the power and influence of one of the nation’s most influential capital cities. Complementing the legal studies offered at the McGeorge School of Law, new academic offerings are helping address critical issues at the intersection of law, policy, business and health.
San Francisco
Pacific’s high-tech San Francisco campus is strategically situated the heart of one of the world’s most exciting cities. It is home to one of the premier dental schools in the nation, the Arthur A. Dugoni School of Dentistry, as well as high-quality programs in health, technology, and arts and culture.
Stockton
Pacific’s Stockton campus in the heart of the California Delta country is renowned for its idyllic beauty, breadth of outstanding academic programs, vibrant and supportive campus life, and close, dedicated teaching relationships with students. Serving more than 5,000 students, the campus is home to the liberal arts College of the Pacific, a conservatory of music, and schools of business, education, engineering, international studies, and pharmacy and health sciences.
Beyond Our Gates
Pacific students, faculty, and staff are passionate about enriching their communities and serving those in need. Under faculty guidance, students provide dental care and health services and information to the underserved, legal clinics for those in need, and literacy and educational enrichment programs for local schoolchildren. Students, faculty and staff contribute tens of thousands of hours of volunteer service each year. The Center for Professional and Continuing Education offers degree completion, continuing education, workforce training and lifelong learning programs. Pacific centers and institutes work toward solutions to local and regional issues through community partnerships, education and research.
The Pacific Tigers compete in NCAA Division I athletics primarily as a member of the West Coast Conference. Fielding seven men’s teams and eleven women’s teams, the Pacific Tigers continue to add individual and team successes to an already outstanding performance record, including more than 30 conference championships and more than 60 NCAA tournament appearances.
Pacific offers more than 80 programs of study leading to undergraduate, graduate and professional degrees, as well as accelerated programs in business, education, law, engineering and the health sciences. Total enrollment at all three campuses is more than 6,000 students.
With a focus on teaching, close faculty-student interaction, academic excellence and real-world learning, Pacific prepares individuals for lifelong personal and professional success.
Learn more at Pacific.edu.
Diversity Profile
The University of the Pacific community - including students, faculty, staff, administrators, and alumni - believes that diversity and inclusion are essential to the fulfillment of our institutional mission. We value inclusiveness in learning, curricular and co-curricular programming, campus climate, recruitment, admissions, hiring and retention. We remain deeply committed to promoting and maintaining a civil community that facilitates opportunities for shared understanding and expression of individual and collective truths. Moreover, we resolve to maintain a community that is respectful of all persons despite differences in age, citizenship, disability, ethnicity, gender identity or expression, geographic origin, language, marital status, nationality, philosophical beliefs, race, religion, sexual orientation, or socioeconomic status.
The University of the Pacific community - including students, faculty, staff, administrators, and alumni - believes that diversity and inclusion are essential to the fulfillment of our institutional mission. We value inclusiveness in learning, curricular and co-curricular programming, campus climate, recruitment, admissions, hiring and retention.
We remain deeply committed to promoting and maintaining a civil community that facilitates opportunities for shared understanding and expression of individual and collective truths. Moreover, we resolve to maintain a community that is respectful of all persons despite differences in age, citizenship, disability, ethnicity, gender identity or expression, geographic origin, language, marital status, nationality, philosophical beliefs, race, religion, sexual orientation, or socioeconomic status.
We are committed to all members of the Pacific community becoming competent and ethical citizen leaders able to interact effectively and ethically in an increasingly multicultural society and global economy. This transformative process is accomplished through our distinctive integration of liberal arts and professional education promoting innovation, open discourse and dialogue, leadership development, experiential learning and self-reflection.
Multicultural Affairs is dedicated to the creation and sustainability of a culturally inclusive community across and within the boundaries of culture, sexual orientation, gender, and other social identities. In service to and in partnership with students, faculty, staff, alumni, and other friends, Multicultural Affairs offers programs, services, and sponsorships such as cultural heritage month observances, diversity leadership retreats, and intercultural trainings that meet the educational and cultural needs of all members of the Pacific community.
- Website
- http://www.pacific.edu/
- Telephone
- 209.946.2011
- Location
-
3601 Pacific Avenue
Stockton
CA
95211
US
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