Program Specialist - Retention Specialist
Program Specialist - Retention Specialist
West Valley-Mission Community College District
Closing Date: 11/29/2019
Under direction of the EOPS Director, perform specialized duties related to the recruitment, retention and persistence of EOPS (Extended Opportunity and Programs Services) and CARE (Cooperative Agencies Resources for Education) program participants; develops strategies to support and enhance student completion and success; extensive contact with on and off campus partners; maintain records and prepare reports related to students eligibility and academic progress; provide supportive services for program participants including tutoring, advocacy and referrals to other social service programs and agencies.
This position will also focus on organizing retention activities for students in EOPS/CARE, including developing strategies to enhance student completion and success. Assists in the planning and implementation of an academic support structure to include workshops, mentoring, community building, and other program activities as necessary.
Mission College is located in the heart of Silicon Valley. Our staff and faculty are among the most qualified in the state and our students appreciate the college for its friendly staff and supportive atmosphere.
Applicants who possess the knowledge, skills, and life experiences to address the cultural and educational needs of a culturally diverse student population are encouraged to apply.
100% of full time, 37.5 hours per week, 11 months per year, with anticipated start date of February 2020. Schedule may change to include some evening or weekend hours, as needed. This position is a member of the West Valley-Mission Classified Employees Association (WVMCEA), [Office, Technical & Business Services Employee Unit].
Work Location: Mission College, Santa Clara, CA
Salary and Benefits:
Anticipated Hiring Range:
- $5,737.17-$6,265.08 monthly (WVMCEA Salary Schedule, Range 64, Steps A-C).
- Employer-contributed medical, dental and vision for employee, spouse, and/or dependents.
- Employer-paid long term disability for employee.
- Employer-provided life insurance.
- 13 paid holidays, plus 1 floating holiday annually; paid non-workdays between Christmas and New Year.
- 12 days vacation leave accrued annually; rate increases step-wise up to maximum 22 days vacation leave accrued annually.
- 12 days sick leave accrued annually.
- Personal necessity leave and personal business leave.
- Educational growth incentive program from $45 to $225 monthly.
- $500 longevity award annually after 10 years of service and $1,000 longevity award annually after 15 years of service.
- CalPERS retirement.
- Position is union affiliated.
Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
1. Understanding of, and sensitivity to the diverse academic, socio-economic, ethnic, religious and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.
2. Equivalent to an Associate’s degree from an accredited college with major coursework in a field related to area of assignment.
3. Two years of responsible experience related to specific program area.
Examples of Duties and Responsibilities:
Duties may include, but are not limited to, the following:
- Plan, coordinate and schedule program-related services, activities, events, and meetings.
- Plan, prepare, edit and proofread a variety of materials such as contracts, course outlines, correspondence, requisitions, student records, timesheets, statistical and annual reports, and program guidelines, policies, and procedures.
- Provide information and assistance to students, district faculty and staff, and community members and/or outside groups regarding program operations, activities, and eligibility.
- Serve as initial point of contact for program participants; provide support and advice to students regarding program processes and regulations, and make referrals to appropriate campus and community resources as necessary; assist with problem solving and selecting appropriate solutions.
- Communicate with instructors, vendors, and suppliers regarding program facilities, supplies and equipment; maintain supply inventory; monitor and report needed equipment repairs.
- Create program marketing materials; participate in recruitment and outreach events.
- Recruit, select, train, evaluate, and direct the work of student workers and/or contract employees; may review proposals and negotiate terms with contract employees.
- Monitor and analyze data and prepare various financial and narrative reports; may monitor program budget.
- Evaluate the completeness of student applications for assigned programs; coordinate program intake processes; assure compliance with program-related regulations; communicate with students regarding missing documents.
- Maintain program facilities in a clean and orderly condition; may coordinate custodial and maintenance functions with district staff; may adjust and perform maintenance or minor repairs to equipment as needed.
- Make recommendations, place orders, and maintain records for the purchase of office equipment and supplies; prepare and process a variety of contracts, purchasing requests, and invoices; receive and store supplies.
- Communicate and coordinate with district and department managers, faculty, and staff to provide information on program services; may assist with development of program policies and procedures.
- Organize and maintain extensive and confidential databases, records, and student files for assigned program.
- Interpret, articulate, and disseminate information on applicable laws and regulations to students and administrators.
- May function as office manager.
- May participate in and/or serve on various program-related district and outside committees, as assigned.
- Build and maintain positive working relationships with co-workers, other district employees, and the public using principles of good customer service.
- Foster an environment that embraces diversity, integrity, trust, and respect.
- Be an integral team player, which involves flexibility, cooperation, and communication.
- Perform related duties as assigned.
For more information on this position and to apply, please visit our website at the following link: wvm.peopleadmin.com
Applicants who, due to a disability, require accommodations to complete the application, testing or interview process, please contact Human Resources at (408) 741-2174 to arrange for assistance.
West Valley-Mission Community College District is an Equal Opportunity Employer.
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