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Community Director Residence Education

Employer
Michigan State University
Location
East Lansing

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Administrative Jobs
Institutional & Business Affairs, Communications & Marketing, Student Affairs, Residence Life
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Community Director Residence Education

Job no: 620613
Work type: Support Staff
Pay Grade: 88
Major Administrative Unit / College: Residential & Hospitality Services, Div
Department: Rehs Residence Education 40001027
Salary: Salary Commensurate with Experience
Location: East Lansing
Categories: Full Time (90-100%), Professional Supervisory- APSA, Administrative/Business/Professional, Residential and Hospitality Services, Union
Position Summary

The Community Director provides leadership, management, supervision, and development for a residence hall or apartment community. A community is defined as one large residential facility or several smaller residential facilities (approximately 700 – 1100 students). The position provides high level customer service and creates a community that fosters academic excellence and personal growth for its residents. This position also promotes an inclusive living learning environment and partners with a diverse group of staff, students, and faculty to develop and implement the Residential Learning Model and programs that promote the mission of the University. This position includes responsibility for a variety of administrative, operational and conferences functions associated with the management of the residence hall/apartment community.

Residence Education and Housing Services team members are committed to the following principles: 1) student learning, engagement, and development through the neighborhood model, 2) intercultural learning and inclusion; 3) restorative justice principles, and 4) sustainable practices. They understand and appreciate the fact that they are the primary custodians of the Residence Education and Housing Services brand and work in a culture of accountability to ensure that the brand is strengthened through daily actions.The position reports directly to an Assistant Director of Residence Education. This is a 12 month live-in position – which means Community Directors must reside in their assigned on-campus apartment throughout their employment – Community Directors cannot opt out of housing or the university provided meal plan
  • Directly supervises 1 union affiliated full-time team member, 1-4 Assistant Community Directors (graduate students) – or 2 full-time live-in Hall Directors, and indirectly supervises 10 – 32 undergraduate, graduate, and law student team members
  • Supervises, plans, schedules and coordinates the activities of a residence hall or apartment community.
  • Manages residence hall/s or apartment/s business and administrative operations for a community of approximately 700 – 1100 students
  • Assist with the recruitment, selection, hiring, training, supervision, and evaluation of the student and professional staff; and assisting with the development of a coherent student development program.
  • Enforces University and Departmental policies and procedures and serves as a hearing officer for basic level university disciplinary violations; works closely with Student Behavior and Conflict Resolution Administrator and the Office of Student Conduct and Conflict Resolution
  • Serves as the primary in-hall administrator responsible for developing a response to and managing room/suite mate conflicts and mediations, including basic student and parent follow up
  • Manages budgets for programming and staff development
  • Facilitates connections with team member from Operations, Facilities and Culinary
  • Manages the Residential Learning Model for their designated community
  • Oversees recreational, social, educational and cultural programming through the Residential Learning Model, and the Engagement Center and Neighborhood lens
  • Participates in assessment practices as needed for area of responsibility and department
  • Assumes weekday, weekend, and holiday/vacation duty coverage through serving in the professional staff on-call duty rotation
  • Provides appropriate crisis response for on-campus residents
  • Assists in the coordination of the opening, closing, and transition of the residence halls/apartments in accordance with outlined policies
  • Maintains visibility and contact with individual students and student groups including through the use of a meal plan to maintain a visible presence in our on-campus dining facilities
  • Supports the efforts of Assistant Community Directors in advising and coaching leadership groups in the halls
  • Manages summer housing

    Assist University Conference Services with:

  • Coordinates Academic Orientation Program (AOP) responsibilities, partnering with Office of Admissions and Conference Services
  • Supervises, trains, and evaluates full-time, Conference (Grad) Assistants and undergraduate student team members in Unit and neighborhood.
  • Attend In-Take meetings with clients as needed
  • Point person for client and guests connected to the Conference
  • Ensure that Access and ID systems are functional for guests
  • Registration, Check In, Check Out, additional billing
  • Organizes and attends evening events for participants
  • Crisis Management and response
  • Develops professional development plans for direct reports
  • Disciplines team member as needed with guidance from Human Resources
  • Refers students to relevant University services and resources
  • Maintains involvement in university and national industry specific professional organizations
  • Other duties as assigned.

    • Communications/Interpersonal Relationships Interacts with:

  • Assistant Director of Residential Education-in order to receive direction, discuss and plan programs, and resolve problems
  • Direct Reports & Indirect Reports – in order to provide direction, discuss and plan programs, and resolve problems
  • Students- In order to provide crisis intervention and referral, provide information and assistance, mediate conflict, and to exchange information
  • Residential & Hospitality Services management and staff- in order to discuss events and daily operation, staffing, project completion and customer questions
  • Department of Police and Public Safety- in order to address concerns about student and safety issues
  • Parents of Students-in order to listen to their concerns and provide information and assistance with solving problems
  • Other Community Directors- in order to discuss and plan programs, consult on issues, and exchange information
  • Other Campus Partners - in order to discuss and plan programs, serve on committees, consult on issues, and exchange information
    • Unit Specific Education/Experience/Skills

    Knowledge equivalent to that which normally would be acquired by completing one or two years of post-bachelor degree work, such as a Masters' degree in a human services related field, such as in student personnel, counseling, or a related field; one to three years of full time related and progressively more responsible or expansive professional experience as a director in a residence hall or apartment community; or an equivalent combination of education and experience.

    Qualifications for housing officer positions can be gained through formal academic preparation, workshops, active research, self-study, work experience, participation in professional organizations, and in-service training. Well-rounded and effective housing officers gain knowledge through each of these methods.

    Desired Qualifications

    Demonstrated skills of leadership and communication, maturity, a well-developed sense of responsibility, sensitivity to individual differences, a positive self-concept, an understanding of how to promote student learning and academic success, and an obvious interest and enthusiasm for working with students are desirable characteristics for professional, pre-professional, and paraprofessional team members.

    This is a 12 month live-in position – which means Community Directors must reside in their assigned on-campus apartment throughout their employment – Community Directors cannot opt out of housing or the university provided meal plan Required Application Materials

    resume, cover letter

    Work Hours

    Monday - Friday 8:00 a.m. to 5:00 p.m., evenings and weekends possible

    Bidding Eligibility ends on 11/12/2019 at 11:55 PM

    Advertised: Nov 7, 2019 Eastern Standard Time
    Applications close: Nov 26, 2019 Eastern Standard Time

    Organization

    Working at Michigan State University 

    Spartans work every day to advance the common good in uncommon ways.

    Together, we tackle some of the world’s toughest problems to find solutions that make life better—from alternative energy to better food safety to breakthrough medical and environmental applications achieved through rare isotope research.

    We teach. We explore and we discover. We collaborate and lead. We innovate, inspire, and empower. We achieve our potential and create circumstances that help our students and others achieve theirs.

    We're good at it, and we've been at it for more than 150 years.

    The nation’s pioneer land-grant university, MSU began as a bold experiment that democratized higher education and helped bring science and innovation into everyday life. The revolutionary concept became a model for the nation.

    Today, MSU is one of the top research universities in the world—on one of the biggest, greenest campuses in the nation. Home to nationally ranked and recognized academic, residential college, and service-learning programs, we’re a diverse community of dedicated students and scholars, athletes and artists, scientists and leaders.

    In ways both practical and profound, we work to create a stronger, more sustainable, and more hopeful future for all.

    Top Distinctions

    U.S. News & World Report ranks MSU

    • 29th among the nation’s public universities
    • First in the nation for 19 years for graduate programs in elementary and secondary education
    • First in the nation for graduate programs in nuclear physics and industrial and organizational psychology
    • First in the nation for undergraduate program in supply chain

    Recognized for 11 consecutive years as one of the top 100 universities in the world by Shanghai Jiao Tong University in its annual Academic Ranking of World Universities

    Ranks 46th among public universities for in-state students in Kiplinger’s 2013 edition of Best Values in Public Colleges

    Silver rating from the Association for the Advancement of Sustainability in Higher Education’s STARS program, which measures and encourages sustainability in education and research; operations; and planning, administration, and engagement

    Member of the prestigious 62-member Association of American Universities

    Only university in the country with on-campus medical schools graduating allopathic (MD) and osteopathic (DO) physicians, and veterinarians (DVMs)

    Among the largest single-campus residence hall system in the country with 27 halls in five neighborhoods and two apartment villages.

     

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