Temporary, Part-Time Community College Opportunity Grant Navigator
The CCOG Navigator is responsible for assisting the Director, Financial Aid with work related to the Community College Opportunity Grant program and assigned tasks affecting the operation of Student Services related activities, with a priority focus on students eligible for Community College Opportunity Grant.This is grant funded position, ending June 30, 2021, not to exceed 25 hours worked per week. This is a part-time, temporary position.Examples of Duties
- Provides customer service to current and prospective student inquiries and communicates (in-person, telephone, email, print, text) with a strong knowledge of college policies and procedures relating to financial aid and Community College Opportunity Grant.Verifies enrollment status, student academic progress status, award notices, and monitors adjustments/award changes related to the Community College Opportunity Grant.Assists in cross-checking admissions applications and works with the registrar’s office when validating enrollment status of aid recipients within the College’s designated Student Information System.Enters and maintains Federal, State, and Institutional awards into the College’s designated Student Information System.Works with third party software programs and companies to enter, maintain, and reconcile financial aid related information into the College’s designated Student Information System.Counsels current and prospective students and their families through appointments, presentations, and off campus events of the Community College Opportunity Grant.Assists in gathering data for the completion of required federal and state reports and fund reconciliation with the Bursar’s office.Assists with preparation, maintenance, and updates of financial aid files in ERP system and the TAB filing system.Performs other duties, as assigned.
- Bachelor's degree or equivalent combination of education and experience that will provide comparable knowledge and abilities.
- Minimum of two (2) to four (4) years of Higher Education experience. Financial Aid experience preferred.
- Excellent written and oral communication skills including public speaking and one-on-one advisement.
- Knowledge of Student Information Systems. Ellucian Banner Financial Aid module preferred.
- Desire and willingness to work flexible schedules with variable hours, including evening and possible weekends. Possess the ability to work well and communicate effectively with prospective and current students, staff, faculty, administration, and colleagues and community partners
- Demonstrated success in collaborating with all levels of the institution, and ability to work effectively with an ethnically and culturally diverse campus community with a strong commitment to a comprehensive community college philosophy and a student-centered learning environment
Physical activity of the position:
- Repetitive motion of the wrists, hands, and/or fingers such as picking, pinching, typing
- Sedentary work- exerting up to 10 pounds of force occasionally
- The worker is required to have close visual acuity
- The worker is not substantially exposed to adverse environmental conditions.
Affirmative Action/Equal Opportunity Employer
As a New Jersey First Act Employer, new employees must establish a primary residence in New Jersey within one year unless an exemption applies.