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Collections Manager

Employer
Georgia Institute of Technology
Location
Atlanta, GA

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DescriptionJob Purpose: Manage collections process for all non-sponsored GT receivablesfor the Institute. Ensure Institute collections processes adhere to allFederal, State and local regulatory requirements, BOR policies and supportimproved collections rate of receivables.

 Major Responsibilities:
  • Review agings of all receivable types and initiate contact as appropriate with customers, parents and agencies to facilitate timely collection of debt.
  • Manage GT Tuition and Fee Payment plan for students in order to ensure timely payment and withdrawal as necessary to comply with state credit requirements.
  • Create and manage payment plans for delinquent accounts.
  • Determine and mark accounts to be written off/reserved per BOR and Institute guidelines.
  • Manage hold process to ensure holds are placed on written off accounts as appropriate to withhold future services in lieu of payment.
  • Ensure Due Diligence requirements are met and documented for all accounts.
  • Ensure statements and past due notices are processed and mailed in a timely manner.
  • Determine which accounts are to be turned over to outside agencies and provide the necessary data to the agency.
  • Access and monitor Contracted Collection Agency data systems to determine effectiveness, post payments, return accounts, post collection costs, and maintain balance of CA totals to GT totals.
  • Perform other related duties as assigned.
  • Basic Qualifications:
  • Education: Bachelor's degree in Accounting, Business Management or related field
  • Work Experience: Four to five years job related experience
  • Certifications: N/A
  • Skills: Position requires strong attention to detail and customer service, the ability to interact and communicate effectively with many different types of constituents at all levels, with demonstrated excellent oral and written communication skills.


  • QualificationsPreferredQualifications:

  • Preferred Education: N/A
  • Preferred Work Experience: Banner Student system
  • Preferred Certifications: N/A
  • Preferred Skills: Collections experience in a university setting.
  • Additional Information:Thisposition requires a credit check. Please visit http://www.policylibrary.gatech.edu/pre-employment-screeningto obtain GT's background and credit policy.

     Impact &Influence: This position willinteract on a regular basis with: staff, students, parents, collectionagencies, third party sponsors and legal entities. This position typically willadvise and counsel: students, parents, collection agencies and legal entities.This position will supervise: May supervise assigned staff.

     

    Job: Administration
    Primary Location: Georgia-Atlanta
    Organization: Financial Services
    Job Posting: Nov 1, 2019, 2:27:25 PM
    Schedule: Full-time

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