Secretary 2 - Career & Workforce Development

Position Core Competencies

Deliver professional communication and excellent client service while working with the public.Flexible in the face of change with a positive demeanor.Effectively manage details by multitasking and maintaining organization.Balance conflicting priorities and effectively manage time and workspace.Demonstrate proficiency with software and office equipment.Demonstrate ability to adapt to new technology.Display professional attitude, appearance, body language, and behavior.Be proactive, demonstrate good judgment, and maintain confidentiality.Work as a competent team member and actively support group goals.

Comply with local, state, and federal guidelines and laws. Comply with Northeast State Community College and Tennessee Board of Regents policies, procedures, and guidelines.Comply with SACSCOC (Southern Association of Colleges and Schools Commission on Colleges) Principles of Accreditation, standards and guidelines.Promote and maintain College and TBR Mission, Vision, and Values.Promote and comply with Northeast State Community College SAFE Campus programs.Maintain digital calendar and archive annually on June 30. Provide supervisor with access to calendar and an archived copy of calendar for annual performance review.Seek efficiencies and continuous improvement in both position and personal growth.Lead/promote College and TBR initiatives as they relate to this office.In all duties assigned, show a commitment to quality, customer service, and Northeast State Community College:to include students, College employees, and the community served by Northeast State.Be an active and contributing part of the Northeast State Team.Follow professional code of conduct and ethics; maintain professional dress in compliance with expectations of the position.Complete other assignments as directed by supervisor/President. Utilize effective people skills in working with internal and external customers.

Serve as receptionist, greet and assist Career & Workforce Development visitors.Compile, prepare and organize data for operational and purchase budget reports while maintaining paper and electronic files.Type and distribute correspondence, forms, minutes of meetings, and reports.Distribute incoming and outgoing mail to appropriate department staff.Update the college’s catalog relative to assessment center information.Maintain department website page.Maintain calendar, schedule meetings and appointments for Career & Workforce Development Director and staff. Assist Career & Workforce Development Director and staff in planning and executing all events including: trade shows, job fairs, career days and fairs, and professional seminars. Work closely with area employers building and strengthening relationship with the college while maintaining contact information and referral resource databases for Career & Workforce Development employers and participants.Assist in follow up of students.Mail and maintain Employer Satisfaction and Job Placement surveys.Create databases to track survey results for report purposes.Prepare, send job postings and workshop notices via email and mailings to targeted groups as needed.Maintain schedule for workshops offered by Career & Workforce Development. Organize and prepare facility for meetings and workshops.Assist with participant appointments by preparing required forms, administering basic skill assessment instruments and reviewing resumes as needed.Review and check documents for accuracy prepared by others for supervisor’s signature.Complete all aspects of travel for the Career & Workforce Development Director.Manage inventory of supplies and forms used in Career Resource room. Process supply orders using Banner System.Work closely with vendors when purchasing big ticket items.Complete other assignments as directed by the Career & Workforce Development Director, Vice President for Economic and Workforce Development, and/or President.

Requirements of the Position

Minimum Qualifications and Education Requirements

Education – Associate degree from a regionally accredited institution required; Associate degree in business or related field from a regionally accredited institution preferred.Technology Skills: MS Office skills, Word, Excel, PowerPoint, Access; digital records management systems; general operating systems and data information systems.Ability to initiate effective oral and written communications.
• Ability to work with the public and other departments in a positive, tactful manner.

Experience in a higher education setting preferred.
• Demonstrated commitment to inclusive excellence.

Compensation: $22,098 - $26,522 annual salary dependent on education and experience.
Contract Type: Fiscal, Full-Time Regular
Location of Position: Northeast State,
2425 Highway 75
Blountville, Tennessee, 37617
United States

Application Deadline: November 15, 2019, 6:00 pm Eastern Time
Open Until Filled: No

Requisition Number: req3357