Development Associate Share this JobLife Chiropractic College WestPostedOctober 31, 2019Employment TypeFull-timeCompensationCompetitiveCompanyLife Chiropractic College West
Location25001 Industrial Boulevard
Hayward, CA 94545
DESCRIPTORS

COMPANY DESCRIPTION Life Chiropractic College West, a non-profit graduate school offering the Doctor of Chiropractic (DC) degree, is internationally recognized for leadership and innovation in chiropractic education. The curriculum at Life West features an integrated emphasis on chiropractic philosophy and technique that attracts students from all over the world. Life West is well known for its diversity, integrity, and cooperative spirit.

We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!

Life Chiropractic College West is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.We recognize and respect the amount of time you are about to invest by applying to this open position. If you complete this job application, you will be kept informed via email status updates (and text messages, if you opt in) throughout the evaluation process.

By continuing with this job application, you will be asked to answer job-specific questions. Please note that the questions contained in this job posting are our sole intellectual property.

Upon receipt of your responses, we will evaluate your submission. If selected for a personal interview, you will receive an email/text with scheduling instructions.

Thank You,
The Hiring Manager

SPECIAL NOTE: If you do not receive a confirmation e-mail within minutes of your job application submission, please check your email bulk or spam folders.
JOB DESCRIPTION

ABOUT US

Life Chiropractic College West (Life West), is a leader in chiropractic education. Our dedicated focus on the profession sets us apart from other institutions making our doctoral and continuing education programs some of the most sought-after in the world.

Through a leading-edge curriculum and clinical training experience, we provide graduates with the knowledge, skills, philosophies, attitudes, and competencies to be the best in their field. Life West also empowers transformation. We believe that an outstanding education provides opportunities and resources far beyond the classroom experience. Our mission is to support the full career lifecycle from the classroom to retirement.

CORE VALUES

The vision of Life West is to create a brighter future for humanity through graduating chiropractors who have a deep understanding of service, and of the innate potential of the human body to heal and adapt to its environment. The Doctor of Chiropractic program prepares graduates for personal and professional fulfilment in a climate of giving, doing, loving and serving from a place of abundance.

PURPOSE

The Development Associate reports directly to the Vice President of Institutional Advancement and is responsible for all gift processing and acknowledgement as well as the production of detailed development reports. The Development Associate monitors outstanding pledges and manages the pledge reminder system; serves as administrative support for key functions within development and alumni affairs; and manages direct mail campaigns, electronic and hard copy filing of donor records, writing for various purposes, and the recruitment, hiring, training, and supervision of Institutional Advancement student workers and volunteers.

RESPONSIBILITIES

Gift Processing and Acknowledgements

• Process all gifts and pledges to the College within 24-48 hours of receipt, assign correct gift designations, and reconcile entries with the business office's general ledger.
• Generate personalized gift acknowledgement letters and receipts for donors.
• Manage the generation of more than 400 gift acknowledgment letters, following established standards for accuracy, personalization, and timeliness.
• Supervise electronic and hard copy filing of donor records.
• Generate detailed and accurate development reports when requested.
• Monitor outstanding pledges, generate monthly pledge reminders, track lapsed donors/missed payments, and follow up as needed.
• Monitor and process recurring gifts.
• Generate data queries and lists upon request, including mailing lists for events, direct mail appeals, The WAVE, Lifestyles, and other departments’ needs.
• Manage direct mail appeals including mailing lists, appeal materials, and assembly if needed.

• Interact with and provide support to donors via phone or email, including Trustees and leadership volunteers.
• Supervise data maintenance and updates of the donor database, track event attendance and RSVP’s.
• Keep current on tax and philanthropic policies and regulations that pertain to charitable giving.
• Manage office stationery and supplies.
• Serve as the designated contact for the college's IA phone line and oversee IA mail delivery.
• Write, proof, and edit print and electronic material, including for Lifestyles magazine (alumni news page, obituaries, alumni board update, donor roll call), and the IA/alumni and special event webpages.
• Craft e-blasts in MailChimp on behalf of Institutional Advancement.
• Issue direction to graphic designer for visual/print assets such as invitations, email headers, and brochures.
• Request social media activity on behalf of IA from the Storyteller/Social Media Guru.
• Assist with scholarship creation/reporting as needed.
• Liaison with webmaster and business office as necessary to ensure proper creation of web donation forms.
• Hire and manage student workers, track student worker spending against budget.
• Assist with IA's events, including evenings and weekends, as needed.
• Develop systems and procedures for effectively tracking pipelines of donors and facilitating information maintenance.
• Import gift and constituent data to CAMS acknowledgment workflow process and match data to gift documentation.
• Serve as first line of response to gift and report related inquires, and determine and take appropriate action as required.

Administrative Support

• Provide administrative support to VP of IA and Advancement Services team. Schedule meetings and maintain calendar.

• Work with Business Office and Finance to prepare purchase requisitions for purchasing services, office supplies and/or software or equipment.

• Process and monitor routine financial transactions, which may include researching and resolving discrepancies.

• Prepare correspondence on behalf of VP.

• Support the VP of IA in the areas of gift and biographical information management, data acquisition and reporting.

• Provide advice and guidance to ensure the team’s operations comply with policies and guidelines set forth by IRS and CASE.

• Supervise work study employee and track student worker spending against budget.

Gift Acceptance and Administration Support

• Ensure the implementation of the policies and guidelines issued by IRS and CASE.

Demographic maintenance

• As a prospect researcher working closely with frontline fundraisers.

GENERAL PERFORMANCE STANDARDS AND EXPECTATIONS

In addition to satisfactory performance on all of the responsibilities for this position, all College employees must fulfill the following basic performance expectations:

1. Values, Mission and Goals: All employees are expected to know and work by the College's values, mission and goals as set out in the college Strategic Plan.

2. Customer Service: All College employees will strive to provide outstanding customer service to everyone they serve including students, the community and fellow employees.

3. Grooming and Appearance: College employees are expected to maintain a neat and professional image at all times. When issued, College personnel must wear uniforms, and maintain a neat, clean, and well-groomed appearance.

4. Safety Awareness: College employees are expected to work diligently to maintain safe and healthful working conditions, and to adhere to proper operating practices and procedures designed to prevent injuries. Employees are required to wear personal protective equipment as provided, depending on the position.

5. Attendance Standards: College employees are expected to attend their work assignments and schedules at all times, pursuant to the College's Employee Handbook.

6. Training: College employees are expected to attend College-provided training sessions and meetings when deemed necessary or required.

7. Continuous Improvement: College employees are expected to give attention to continuous assessment and improvement of the position's assigned set of duties and responsibilities.

SKILLS & EXPERIENCE: EDUCATION & TRAINING REQUIREMENTS

• Minimum high school education.

• Five (5) years of related experience preferably in a higher education fundraising setting or equivalent combination of education and experience.

• Experience with writing, gift processing and direct mail production.

• Excellent knowledge of and proficiency with Microsoft Office, Excel, Outlook; skilled using relational databases with preference for Three Rivers Systems CAMS.

• Excellent organizational skills, strong written and oral communication skills, and strong attention to detail.

• Ability to think creatively and write for a variety of purposes.

• Ability to think and work independently and manage/prioritize tasks.

• Diplomacy and tact and the ability to maintain confidentiality.

• Flexibility in dealing with rush periods.

• Ability to organize office workflow and coordinate activities.

• Ability to appropriately manage confidential and sensitive data.

• Ability to work evenings and weekends as needed.

PHYSICAL DEMANDS

1. Nature of work requires the ability to operate standard business office equipment.
2. Requires ability to communicate and exchange information; collect, compile, and prepare work documents; and set up and maintain work files.
3. Must be able to lift 35 lbs., retrieving and placing materials on high shelves and on floor-level shelves; standing, walking, carrying, grasping, hearing, seeing, sitting, kneeling, climbing, balancing, stooping, crouching, and reaching.

WORKING CONDITIONS

1. Work performed in a general office environment.
2. Periodic travel may be required.

Life West is an Equal Opportunity Employer. It is the College's policy to provide equal employment opportunity to all persons, regardless of age, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, sexual orientation, membership or non-membership in an employee

organization or on the basis of personal favoritism or other non-merit factors except where otherwise provided by law.

This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Life Chiropractic College West. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder’s responsibility.

RESPONSIBILITIES

• •Process all gifts and pledges to the College within 24-48 hours of receipt, assign correct gift designations, and reconcile entries with the business office's general ledger.

QUALIFICATIONS

• Five years of related preferably in a higher educaton fundrasising setting

BENEFITS

• 401(k)
• Competitive Banefits