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STUDENT EMPLOYEE - New Student & Transition Ambassador

Employer
Ithaca College
Location
Ithaca, NY

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Administrative Jobs
Student Affairs, Career Services
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Posting Details

Posting Detail Information

Job #SE1000483RRJob TitleSTUDENT EMPLOYEE - New Student & Transition AmbassadorWorking TitleJob CategoryOn Campus - Both work study and non work study eligibleDepartmentNew Student and Transition ProgramsDepartment LocationEgbert HallFLSANon-ExemptStudent LevelOffice Operations Assistant AHourly Rate$11.10Hours per week12Anticipated Work ScheduleDuties and Responsibilities

New Student & Transition Ambassadors will work alongside the New Student and Transition Programs professional staff team to assist with the development, coordination, and implementation of services and programs. NSTA’s will serve as ambassadors to the campus community and supporting students through their transition into and through college. Through continued opportunities of education and training, NSTA’s will have the chance to expand their skills in the areas of customer service, public speaking, marketing, and program development. This is a great opportunity for detailed-oriented students interested in working with people and event programming. NSTA’s will review a catalog of project opportunities and be selected to work directly with professional staff to develop them, including but not limited to first-year speaker series, first-generation student programs, student newsletters, second-year programs, and orientation/continued orientation.

Responsibilities:
• Assist in the development and day-of logistics of retreats, and on-going programs or projects.
• Assist in the day-to-day administration of the NSTP office; not limited to answering phones and emails, filing, collecting mail, opening and closing the office, faxing, copying, creating files and forms, maintaining databases, and greeting walk-in appointments.
• Serve as a resource to individuals and student groups and connect them with campus and community resources.
• Participate in training and development workshops and attend regularly scheduled student staff meetings.

Knowledge/Skills:
• Customer Service: serve as a reliable, confident, and approachable resource for campus partners and transitioning students and their families via phone, email, etc.
• Project Development: work in a team environment, oversee multiple projects, and following through with ideas from conception to completion.
• Time Management: be on time and be present for all shifts.
• Role Model: serve as a role model and conduct oneself in a professional manner when representing the NSTP office.
• Knowledge: familiarity with all programs and services related to NSTP.
• Organization: utilize organized decision-making and problem-solving skills.
• Independence: ability to take initiative and work independently.
• Communication: demonstrate excellent written and oral communication skills.
• Diversity/Inclusion: set a positive tone for interaction and demonstrate responsibility and respect for others’ rights, feelings, lifestyles, diverse backgrounds, and for personal and College property.
• Marketing: demonstrate ability to produce creative and innovative marketing materials.
• Additional assignments by skillset.

Required Qualifications

• All NSTA’s will be required to attend a training (more information to come).
• NSTA’s will attend monthly staff meetings.
• NSTA’s must have a minimum GPA of 2.75 and be in good judicial standing.
• The hourly wage is $11.10/hr with students typically working 12 hours a week (with the potential for some hours to be worked out of the office).

Instructions to apply:

https://ithaca.campuslabs.com/engage/submitter/form/start/355200

Job Posting Date10/30/2019Application Deadline/Close Date11/16/2019Open Until FilledNoAnticipated Start Date01/21/2020Academic Year2019-2020Number of VacanciesMultipleContact PersonJenelle WhalonContact Emailjwhalon@ithaca.eduQuick Linkhttp://ithaca.peopleadmin.com/postings/17015Supplemental Questions

Required fields are indicated with an asterisk (*).

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        Organization

        Ithaca College is a private residential college in the scenic Finger Lakes region of upstate New York. Located in one of America’s top college towns, IC boasts a lively and sophisticated residential community that takes full advantage of its stunning natural backdrop and a local community rich in arts and culture.

        At Ithaca College, faculty and staff work together to make students ready for success in an evolving world. Challenging academic programs promote critical thinking and hands-on learning, and students work closely with experienced and accomplished faculty on innovative research and enlightening coursework. Ithaca’s new strategic plan, IC 20/20, positions the college to offer a truly distinct integrative learning experience.

        From its founding in 1892 as the Ithaca Conservatory of Music, Ithaca College has had a distinguished history of interweaving the threads of liberal and professional education. Students are encouraged to study across disciplines at each of the college’s five schools: Business, Communications, Health Sciences and Human Performance, Humanities and Sciences, and Music.

        The college is an internationally known and respected coeducational and nonsectarian institution with approximately 6,200 undergraduate and 470 graduate students, who come to Ithaca from nearly every state and over 70 countries. The curriculum provides more than 2,000 courses in over 100 programs of study. While the breadth of its curriculum is normally found only at larger universities, Ithaca holds fast to its tradition of close, personal instruction (11:1 student-faculty ratio).

        Rewards of Working at Ithaca College

        A preferred employer in its upstate New York region, Ithaca College provides employees with a comprehensive benefits package. Faculty and staff also enjoy the kind of uniquely rewarding work environment that can only be found in a vibrant college community.

        Ithaca College’s benefits program includes medical, dental, and life insurance, long-term disability plans, and a flexible spending reimbursement account for eligible expenses not covered by other benefits.

        Ithaca contributes to the personal and professional development of faculty and staff, and emphasizes the importance of maintaining a healthy work-life balance. With workplace flexibility, community service opportunities, and tools for individual growth, employees are encouraged to take advantage of everything IC has to offer.

        Additionally, the college offers educational benefits, retirement options, vacation, sick, and personal leave, statutory benefits, at least 11 paid holidays per year, use of the college's many recreational facilities, and free parking. Employees also enjoy access to many services, including the college library, the Campus Center, and the college’s campus store.

        For a more detailed description of benefits available to Ithaca College employees, visit ithaca.edu/hr/benefits.

        About the Area

        Nestled in the heart of New York State’s Finger Lakes region, Ithaca College sits atop South Hill overlooking picturesque Cayuga Lake and is just minutes away from the vibrant city center. Home to several parks and surrounded by more than 150 waterfalls, Ithaca is an outdoor lover’s paradise. And with more restaurants per capita than New York City, it’s also a food lover’s dream. Activity thrives downtown, where live music, independent cinema, and artistic performances can be found almost any night of the week. Whether you’re looking for natural beauty or urban sophistication, Ithaca has something for everyone.

         

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