Academic Advisor, Online & Continuing Education (part-time/non-benefited)Job no: 503626
Position type: Staff Part Time
Benefit Status: Non-Benefited – Non-Union
Campus: UMass Lowell
Department: Grad & Professional Studies
Salary: $22.00 - $27.00/hour
Applications Open: Oct 29 2019
Applications Close:

General Summary of Position:

UMass Lowell division of Online and Continuing Education is seeking qualified applicants to join our growing team of student success professionals. The Academic Advisor will be responsible for evaluating students' academic progress; providing guidance in determining students' academic interests and objectives and helping students to locate and navigate the resources they need to successfully complete their degree programs.

Responsibilities:

• Provide comprehensive academic advisement to students in assigned degree programs
• Help assigned students to plan and map out their path to degree completion
• Participate in outreach efforts to re-enroll students each semester
• Monitor student progress in order to intervene, guide, and recommend solutions to academic difficulties
• Maintain current knowledge of courses/majors offered, prerequisites, general education and graduation requirements, university procedures, rules and regulations, and other student services
• Collect retention-related student data for periodic reports

Minimum Qualifications (Required):

• Bachelor’s degree required – Master’s degree preferred
• Strong communication skills both orally and in writing
• Service oriented: Intrinsic desire to help others succeed in reaching their goals
• Ability to establish and maintain interpersonal relationships with students
• Experience with observing, receiving and otherwise obtaining information from relevant sources, and keeping record in CRM
• Strong computer skills and ability to quickly adapt to new technology
• Motivation for delivering empathetic, compassionate, consistent, accurate, developmental, student-focused, appreciative, and honest advising
• Must be able to work a flexible schedule including days, evenings
• The successful candidate will have demonstrated commitment to and relevant ability in competently working with diverse student populations including, but not limited to first-generation, veteran, low income, adult, and underrepresented individuals

Special Instructions to Applicants:

This is a temporary, part-time, non-benefited, non-unit position.

18 hours per/week, Monday - Thursday. Hours 3:30 p.m. to 8:00 p.m.

Initial review of applications will begin immediately and continue until position is filled. However, the position may close when an adequate number of qualified applicants are received.

Please include a resume and cover letter with your application. Names and contact information of three references will be required at the time of application.