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District Director-Decision Support

Employer
City Colleges of Chicago
Location
District Office

Job Details

Duties and ResponsibilitiesDistrict Director, Decision SupportDistrict OfficeJOB SUMMARY 
Reports to the Associate Vice Chancellor – Decision Support. Directs and leads research staff in the investigation of critical research questions and the construct of insightful analysis, reporting, data tools, and measures to continuously improve City Colleges of Chicago. Coordinate and execute mission-critical data projects that support both operational and evolving needs of City Colleges of Chicago. Works collaboratively with key stakeholders in conducting institutional research to support institutional planning and decision making. Performs related duties as required. 
ESSENTIAL DUTIES
•Leads institutional data reporting and governance, strategic research and analytics, performance metric monitoring, and data capacity-building, working closely with the AVC – Decision Support. 
•Designs, coordinates and manages a wide range of district-wide research projects, surveys, analytics, institutional effectiveness evaluation, and reporting. Seeks out relevant benchmark and comparative data (i.e. IPEDS, CCSSE, NCCBP) to evaluate CCC’s comparative advantage. 
•Identifies emerging trends which may impact the institution. Proactively develop new, sophisticated metrics and progress measures that reflect the emerging and dynamic data needs at CCC. 
•Oversees the skills development of research staff, providing training opportunities to staff in the tools and techniques of research and the use of data. 
•Oversees data analysis, ensuring appropriate methodologies are used and sound interpretation and conclusions are provided along with data. 
•Designs college reporting procedures associated with institutional data reporting and governance, strategic research and analytics, performance metric monitoring, and data capacity-building. 
•Works cross-functionally with leaders and teams at the district and colleges to advance transformation toward a data-driven organization where staff use data more effectively in decision-making at all levels. Examples of cross-functional work may include: 
a.Work closely with the Office of Information Technology to develop Business Intelligence tools, surface and resolve data quality and governance issues, and identify technology opportunities      to make data is more accessible to internal and external users. 
b.Work with district and college teams to ensure accuracy and integrity of data in accordance with rules of state and federal governing bodies (ICCB, IBHE, IPEDS, HLC, etc.). 
c.Provide guidance to district and colleges teams to appropriately design programs and measures that can assess program impact and effectiveness.  
•Responds to internal and external data requests involving institutional data reporting and governance, strategic research and analytics, performance metric monitoring, and data capacity-building. 
•Clearly communicates research findings, advanced statistical analyses, and methodological details and nuance in a way that is accessible to a variety of non-technical audiences. 


QualificationsQUALIFICATIONS 
•Master’s degree from an accredited college or university in Education, Social Science, Psychology, Economics, Statistics, Public Policy, Demography, or related field using quantitative research methods. 
•Five (5) years of relevant research experience in quantitative research methods, research design and methodology, and statistics with progressive leadership experience, preferably in a higher education setting. 
•High level of proficiency in the use of Microsoft Office (Word, Excel, PowerPoint) 
•Experience with statistical analysis software such as SAS highly desirable. Familiarity with SQL data query skills a plus The following generally describes the Knowledge, Skills and Abilities required to enter the job and/or be learned within a short period of time to successfully perform the assigned duties 
 Knowledge, Skills and Ability 
•Demonstrated knowledge and expertise in the development and execution of analytics and institutional effectiveness measures. •Demonstrated professional experience in educational research, data compilation and analysis, and report writing using a variety of large and complex data sets. •Strong oral and written communication skills •Strong analytical and problem solving skills •Strong data management skills •Strong project management skills •Ability to clearly and effectively communicate data and methodological details to non-technical audiences •Ability to work independently and manage time effectively •Ability to work within a culturally diverse environment 
 Working Conditions 
•General Office environment •Some travel to various city colleges within District 508 
 Equipment 
•Standard office equipment •Computers and peripheral equipment
Physical Requirements 
•Ability to operate computers and related equipment and software 
Worker Characteristics 
•Leadership – Demonstrate willingness to lead, take charge, and offer opinions and direction •Attention to Detail – Requires being careful and thorough in completing work tasks  •Initiative – Demonstrates willingness to take on responsibilities and job challenges •Analytical Thinking – Analyzes information and use logic to address work issues  •Dependability – Demonstrates reliability, responsibility, and ownership to fulfill obligations. •Technologically Informed – Capable user of technology who understands the role of technology in the institution and who will guide and support its efficient and effective use
Chicago residency is required for all full-time employees within 6 months of hire.
We are an equal opportunity and affirmative action employer. Thank you for your interest in City Colleges of Chicago.


Job: Decision Support
Primary Location: District Office
Job Posting: Oct 25, 2019, 3:06:16 PM

Organization

 

The City Colleges of Chicago is a network of seven Colleges. Through our seven colleges, we deliver exceptional learning opportunities and educational services for diverse student populations in city_colleges_of_chicago1.jpgChicago. We enhance knowledge, understanding, skills, collaboration, community service and life-long learning by providing a broad range of quality, affordable courses, programs, and services to prepare students for success in a technologically advanced and increasingly interdependent global society. We work to eliminate barriers to employment and to address and overcome inequality of access and graduation in higher education.

For information about City Colleges of Chicago's Reinvention initiative, click here.

Our Vision is to transform the City Colleges of Chicago into a world-class institution. We do that by ensuring student success. It is the centerpiece of our Reinvention effort. What we mean by student success is making sure our students are prepared to move into higher education and that they have the skills for jobs in the 21st Century. We believe there is no other institution better positioned to become an economic engine for the City of Chicago.

city_colleges_of_chicago3.jpgWe have a proud history of providing life-changing opportunities and education to residents of Chicago’s most underserved communities. However, far too many students are not meeting their goals today. And that’s why we’ve launched this ambitious plan to reinvent the City Colleges.

Our work and our vision will not be complete until we make sure every one of our students leaves with the tools they need to achieve their goals. Success is going to look different for each student. In the end, we envision an institution which will do four things very well:

  • Increase the number of students earning college credentials of economic value
  • Increase the rate of transfer to Bachelor’s degree programs following CCC graduation
  • Drastically improve outcomes for students needing remediation
  • Increase number and share of ABE/GED/ESL students who advance to and succeed in college-level courses

Accomplishing these goals will benefit not only our students, but also our faculty and staff, four-year colleges, Chicago area employers, the Chicago Public Schools and communities...and help transform us into a world-class institution.

 

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