Duke Connected Care, a community-based, physician-led network, includes a group of doctors, hospitals and other healthcare providers who work together to deliver high-quality care to Medicare Fee-for-Service patients in Durham and itssurrounding areas.

Job description amended Oct 2, 2019

Program Coordinator for Chronic Pain and Opioid Overdose Prevention

The primary purpose of the Opioid/Pain Management Coordinator position is to ensure there is coordination among various programs to address the chronic pain and the opioid crisis within the Duke University Health Center, Northern Piedmont Community Care Network, NC Opioid and Prescription Drug Abuse Advisory Council, NC Healthcare Association, Durham, and surrounding counties Community Partners. This position will work closely with and report to the Program Manager.

• Collaborate with the PHMO Medical Director(s) to develop and offer provider engagement strategies for education and support to improve patient care. Disseminate evidence-based tools and resources, relating to chronic pain management, safe opioid prescribing, opioid overdose prevention and harm reduction strategies.

• Coordinate provider engagement strategies including, but not limited to: training in treatment of opioid use disorder (Medication Assistance Treatment MAT), safe opioid prescribing, and chronic pain management programs and track success measured on the number of provider trained.

• Responsible for implementing a comprehensive Opioid Misuse Prevention Program through payer engagement and program development to meet metrics by payer that will align with the North Carolina Opioid Action Plan. Promote appropriate utilization of health care resources.

• Plan, coordinate, and implement community-wide chronic pain and opioid overdose prevention initiatives in multiple Population Health Management Office/Duke Well counties including stakeholders such as mental health managed care organizations, county health departments, department of social services, hospitals, federally funded community health centers, primary care practices, behavioral health providers, law enforcement, EMS, and other community based organizations providing services to address the social determinants of health (SDOH).

• Work in partnership with hospital/clinic physician and community stakeholder’s administrative leadership to improve quality and increase cost effectiveness of health services related to chronic pain management, safe opioid prescribing, access to treatment for opioid use disorder, and emergency department utilization.

• Develop/Implement interventions that support and promote safer prescribing of opioids, management of chronic pain with opioid sparing pharmacologic and non-pharmacologic modalities, early detection of opioid misuse and intervention, Screening Brief Intervention, and Referrals to Treatment (SBIRT), and increased access to Naloxone and substance use disorder treatment, including Medication Assisted Therapy.

• Plan, develop, and implement goals and objectives of assigned programs in conjunction with the Program Manager, staff members within Population Health Management Office and associated partners and stakeholders including but not limited to Alliance Health, Durham Crisis Collaborative, Partnership for Healthy Durham, Durham Joins Together Substance Misuse Task Force, and Durham County Department of Public Health.

• Monitor and evaluate program performance, research trends, and provide recommended strategies for provisions to improve program effectiveness.

Minimum Qualifications

Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program

Work requires three years of experience in program administration or involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Additional Competitive Qualifications:

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.