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Financial Aid Analyst

Employer
City Colleges of Chicago
Location
Kennedy King College

View more

Administrative Jobs
Institutional & Business Affairs, Financial Aid
Employment Type
Full Time
Institution Type
Community College

Job Details

Duties and ResponsibilitiesPrimary Objective: The Financial Aid Analyst provides technical and compliance support to the Office of Student Financial Services and the college Financial Aid Offices. 
DUTIES & RESPONSIBILITIES: 
  • Provides technical assistance and student issue resolution, including but not limited to, R2T4s, failed authorization, failed origination, repackaging, and loan issue resolution for the seven colleges. 
  • Assists with system testing and implementation of new OIT systems and functionalities, serving as an expert user and troubleshooter of all software associated with financial aid processing. 
  • Designs and tests processes for efficiency. 
  • Provides ongoing training and support for the colleges on how to resolve student issues and utilizes financial aid processing software; 
  • Escalates higher level issues to the Financial Aid systems department for resolution. 
  • Provides support for PeopleSoft functions for the Financial Aid Offices on a daily basis including running processes and initiating student communications from the system. 
  • Generates query reports providing process and student data. 
  • Assists with District-wide student loan default initiatives, such as contacting delinquent borrowers and analyzing data provided by loan servicers. 
  • Performs periodic reviews of processes at the campuses, including verification and C-Flag resolution. 
  • Assists at the colleges during new student registration to serve as a technical specialist related to student registration issues in the Financial Aid Offices. 
  • Adheres to CCC Customer Service Excellence standards. 
  • Performs other duties as assigned.


Qualifications
  • Completion of a Bachelor’s degree, supplemented by 2-4 years of experience with PeopleSoft and/or Regent Education Financial Aid Software. 
  • Minimum of 2-4 years of experience in financial aid administration focused on the resolution of technical issues and reports. 
  • Must possess substantial knowledge of financial aid regulations and automated financial aid processing software. 
  • Excellent critical thinking, problem solving and analytic skills. 

Chicago residency is required for all full-time employees within 6 months of hire.We are an equal opportunity and affirmative action employer.Thank you for your interest in City Colleges of Chicago.

Job: Administration/Management
Primary Location: Kennedy King College
Job Posting: Oct 21, 2019, 4:14:28 PM

Organization

 

The City Colleges of Chicago is a network of seven Colleges. Through our seven colleges, we deliver exceptional learning opportunities and educational services for diverse student populations in city_colleges_of_chicago1.jpgChicago. We enhance knowledge, understanding, skills, collaboration, community service and life-long learning by providing a broad range of quality, affordable courses, programs, and services to prepare students for success in a technologically advanced and increasingly interdependent global society. We work to eliminate barriers to employment and to address and overcome inequality of access and graduation in higher education.

For information about City Colleges of Chicago's Reinvention initiative, click here.

Our Vision is to transform the City Colleges of Chicago into a world-class institution. We do that by ensuring student success. It is the centerpiece of our Reinvention effort. What we mean by student success is making sure our students are prepared to move into higher education and that they have the skills for jobs in the 21st Century. We believe there is no other institution better positioned to become an economic engine for the City of Chicago.

city_colleges_of_chicago3.jpgWe have a proud history of providing life-changing opportunities and education to residents of Chicago’s most underserved communities. However, far too many students are not meeting their goals today. And that’s why we’ve launched this ambitious plan to reinvent the City Colleges.

Our work and our vision will not be complete until we make sure every one of our students leaves with the tools they need to achieve their goals. Success is going to look different for each student. In the end, we envision an institution which will do four things very well:

  • Increase the number of students earning college credentials of economic value
  • Increase the rate of transfer to Bachelor’s degree programs following CCC graduation
  • Drastically improve outcomes for students needing remediation
  • Increase number and share of ABE/GED/ESL students who advance to and succeed in college-level courses

Accomplishing these goals will benefit not only our students, but also our faculty and staff, four-year colleges, Chicago area employers, the Chicago Public Schools and communities...and help transform us into a world-class institution.

 

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